Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Quality video, great settings and support
What do you like best about the product?
I like the easy gui and settings for users. The call video quality is great and call quality is excellent. The video backgrounds are clean and crisp.
What do you dislike about the product?
Sometimes its not the most reliable with calls and videos but most of the time if your internet is good its fine
What problems is the product solving and how is that benefiting you?
Easy video chats with teammates and also use it for our helpdesk call line.
Easy to Use; Universal
What do you like best about the product?
We use Zoom in all of our meeting rooms. Very easy to connect to via phone, mobile app, or desktop. We have all Logitech systems that are seamless. The hotel desking feature is nice. There are features we don't use as much, like the whiteboard.
What do you dislike about the product?
Adding Workspace Reservation accounts is a pain. Having to contact sales each time to a workspace valued at $1 is a waste of time. I like being able to add accounts as needed.
What problems is the product solving and how is that benefiting you?
During COVID it was a lifesaver for the firm to continue to collaborate remotely. We implemented it across the firm's various work spaces and the ease of use and ease of implementation makes it a huge benefit.
Zoom has been a great tool for our company
What do you like best about the product?
We are enjoing the AI aspect of zoom workplace works good for being new and has been improving. Meeting collaboration has been better than ever. Quality is great between sharing content and video.
What do you dislike about the product?
Sometimes transcription gets jumbled at times. We have had random disconnects on multiple computers. Content freezes sometimes.
What problems is the product solving and how is that benefiting you?
The problem that we are solving is making our different geography's seem closer and more connected. Sharing information screens, notes and general face to face is better than over the phone or through email.
Reliable
What do you like best about the product?
It seems to work best of all meeting platforms.
What do you dislike about the product?
I can't think of anything that is unhelpful.
What problems is the product solving and how is that benefiting you?
It allows many people to join at once and see a lot of them on one screen.
Zoom is our primary means of communication.
What do you like best about the product?
chat feature and integration with calendar
What do you dislike about the product?
some of the calendar integration - difficulty figuring out why I get a Zoom and an Outlook reminder for meetings.
What problems is the product solving and how is that benefiting you?
ease of communicaiton in a office and hybrid environment
Zoom Review
What do you like best about the product?
Zoom Workplace offers several key benefits that enhance productivity, collaboration, and communication in professional settings. Most helpful things are the ease of use, scalablity, and cross platform availability.
What do you dislike about the product?
A few downsides to zoom workplace are the security concerns and bandwidth dependency. Zoom requires a stable internet connection for optimal performance. In areas with poor internet infrastructure, users may experience lag, dropped calls, or poor video and audio quality.
What problems is the product solving and how is that benefiting you?
Communication gaps, remote work enablement, and cost reduction.
I have tried to use other products but keep coming back to Zoom
What do you like best about the product?
It just works. I like that in my conference rooms you are able to join your laptop very easily.
What do you dislike about the product?
updates don't seem to work very well. I constantly need to go and download the package from the website and install over the top of in order to upgrade.
What problems is the product solving and how is that benefiting you?
Easy to use for all users young and old to have a meeting
Great way to stay organized!
What do you like best about the product?
I love that it integrates with everyday tasks in my workplace. Its easy to use as both the end user and organizer.
What do you dislike about the product?
Its a little difficult to set up on the back end but the tech suport is helpful!
What problems is the product solving and how is that benefiting you?
Zoom workplace is giving us an innovative way to relate to our customers and provide services to them seamlessly.
Zoom Review for Amazon Cash
What do you like best about the product?
Easy to use, and somewhat of a standard when it comes now to teleconferencing.
What do you dislike about the product?
Constant updates/changes make it difficult as an administrator to keep track of
What problems is the product solving and how is that benefiting you?
We utilize it as an IT Support option for allowing us access to a user's computer when troubleshooting.
Easy to use and reliable
What do you like best about the product?
How easy it is to use! The interface is simple and there are not many hoops to jumo through to do what you need.
What do you dislike about the product?
If it could be built into Outlook like Teams is, that would be easier to use for scheduling.
What problems is the product solving and how is that benefiting you?
During the beginning of the pandemic it was a game changer. Everyone at the company was able to use it without too much training, which is not always the case. It keeps people connected and they know what to expect and how to use it.
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