Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Best videoconference platform with plenty of other resources
What do you like best about the product?
Very easy to use, lots of features. Good pricing.
What do you dislike about the product?
The web portal can be messy. New features are added all the time and it can be difficult to find things I need.
What problems is the product solving and how is that benefiting you?
We have a hybrid, mobile workforce and Zoom Workplace makes it possible for us to collaborate effectively.
Director of Operations
What do you like best about the product?
Zoom is a great software for productivity for the team.
What do you dislike about the product?
The biggest downside is getting everyone set up in Zoom and integrated with our workforce. I wish there were ways to integrate Zoom with our onboarding system.
What problems is the product solving and how is that benefiting you?
It solves a series business need in being able to host large video conferences for our projects. It's also great for onboarding new staff through virtual classroom and screen sharing.
Zoom makes things easier with remote workers
What do you like best about the product?
I like how easily I can use the remote in feature when helping the end user. And the remote feature works great. Also, Zoom admin is easy to use when issuing out licenses.
What do you dislike about the product?
sometimes there is a lag with remote. but that could just be an internet issue. Sometimes in Zoom admin it is hard ot find a feature to enable or disable because there is so many not categroize.
What problems is the product solving and how is that benefiting you?
We are a mac and windows shop. So not everyone has RDP on their laptops. Zoom allows us to get get into the usuers laptop and fix things and update things. It has made my job way easier.
Robust video conferencing
What do you like best about the product?
Everything is connected and there are several options to choose from to help support your business
What do you dislike about the product?
After a change in staffing, not having a dedicated CSM makes the experience less personal.
What problems is the product solving and how is that benefiting you?
Easy remote collaboration with the breakroom function and drawing on screens makes it easy to troubleshoot problems.
Convinient and affrordable
What do you like best about the product?
I like the convinience of just clicking on a link and being able to join the meeting without having to already have an account before joining. It's most convenient than going through the hassles of signing up.
What do you dislike about the product?
Zoom doesn't let us send super long messages and I think it would be great if it allowed for that. Also it would be nice if it showed the order in which people joined the call
What problems is the product solving and how is that benefiting you?
It helps me help other students as a TA so I can work remotely and screen share when necessary
Great features, stability
What do you like best about the product?
Wonderful platform with a great ui and useful information
What do you dislike about the product?
Lacking customer services, low reaction to users
What problems is the product solving and how is that benefiting you?
Perfect with scheduling
Multiple worktools in one place
What do you like best about the product?
Zoom workplace has allowed me the capability to set up my meetings through multiple platforms (email, online, etc.) which simplifies my process. The new AI addition has been a great way for me to take notes and focus in my meetings.
What do you dislike about the product?
One of the downsides is that some staff struggle with the functionality if they are not computer-savvy.
What problems is the product solving and how is that benefiting you?
It solves our issues with distance between our office sites.
Great way to collaborate, and work effective
What do you like best about the product?
Easy to use, I love the motion backgroud feature, Simple implementation.
What do you dislike about the product?
There is nothing that I can think of, everything works well for me.
What problems is the product solving and how is that benefiting you?
There is no pending problem.
Efficient Workplace Tool
What do you like best about the product?
Zoom makes it easy to conduct meetings in a variety of formats.
What do you dislike about the product?
The format of connecting with social media platforms can be tricky.
What problems is the product solving and how is that benefiting you?
We can communicate with artists across the country with visuals
Zoom insights
What do you like best about the product?
Flexibility, ease of use and clear communications.
What do you dislike about the product?
Sometimes the sound or video connection quality is not up to par.
What problems is the product solving and how is that benefiting you?
Remote team communication. Virtual client meetings.
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