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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    James O.

ZOOM - optimal platform for video & audio communications.

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
Zoom enables real-time global team communication via high-quality audio/video calls and chat features.
What do you dislike about the product?
Zoom's free version has meeting time limits and reduced mobile version's functionality.
What problems is the product solving and how is that benefiting you?
Zoom Workplace aids a lot, it enhances business communication, engagement, and productivity with pre-meeting preparation tools and integrated chat features.


    Mandeep k.

Zoom is an exceptional video conferencing and meeting tool

  • August 02, 2024
  • Review provided by G2

What do you like best about the product?
I'm using zoom since 5 years, It's been an outstanding tool for both personal and professional use. It's user friendly interface makes scheduling and joining meetings staraightforward, The video and audio quality consistently impresses, providing clear communication without interruptions. the range of features from screen sharing and virtual backgrounds to breakout rooms and recordind options adds incredible versatility to any meeting.
What do you dislike about the product?
Security updates and patches can sometimes lead to inconsistencies or bugs affecting user experience.
What problems is the product solving and how is that benefiting you?
It's covering the gap between different business parties, It's the best communication tool for interaction. It's benefitting alot as it's very easy to communicate with others, easy to schedule meeting and do many other things through zoom.


    Outsourcing/Offshoring

Best Software to conduct the virtual meetings

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
The ai integration introduced by zoom has made a huge difference in terms of enhancement of the features. This has also improved the accuracy of the transcription of the calls.
What do you dislike about the product?
Nothing as of now, everything seems to be good
What problems is the product solving and how is that benefiting you?
It helps in scheduling and conducting the virtual meetings making it easy to communicate things in less time.


    Polly K.

"ZOOM EXCELLS IN THE MEETINGS ARENA- IT FOSTERS A SENSE OF COMMUNITY"

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Zoom stands out as the premier meeting software available today, not only due to its extensive features but also its user-friendly interface.
I really enjoy how it has a lot features that increase productivity in remote work, i use every day for my meetings because its easy to use.
I like how you can use zoom for multiple different situations. Such as video or audio meetings, webinars, classes, training, and more
The integration capabilities are impressive, allowing us to seamlessly connect with other essential tools, creating a unified digital ecosystem.
Zoom Workplace isn't just about technology; it's about fostering a sense of community. It's bridged geographical distances, making remote work not just possible, but enjoyable. It's a testament to how technology can enhance human connection
What do you dislike about the product?
I am quite pleased with the product's features; however, there is still significant room for improvement in the user interface, security, and connection stability.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has played a crucial role in evolving our organization into a unified, digitally-integrated entity. The platform's adaptability is remarkable.
We have utilized it for a wide range of activities, including virtual town halls and remote training sessions. It offers essential features such as screen sharing, video conferencing, and voice calls, all of which facilitate seamless office operations. Additionally, the ability to group individuals is another valuable feature. It is an excellent tool for enhancing productivity


    Kumar G.

Zoom Workplace - Best software for client handling

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is lot easier to handle while sharing screen. It is also helpful in navigating through Chats while screen share is on.
What do you dislike about the product?
A bit of lag here and there. Sometimes chats won't update.
What problems is the product solving and how is that benefiting you?
Zoom workplace is easy to handle. It helps us in storage of dochments and easily navigating through those documents.


    Hospital & Health Care

Zoom is great!

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Nothing has changed as far as anything I notice that may be new. Oh wait I love the AI meeting Assistants.
What do you dislike about the product?
I still can not think of anything that Zoom needs to improve.
What problems is the product solving and how is that benefiting you?
Its great to be able to see coworkers in real time since I work from home.


    sarang v.

Zoom service is excellent

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
It provides an extensive list of the best webcams for Zoom and video conferencing in 2024. Their top pick is the Logitech C922 Pro Stream, praised for its 1080p camera, excellent audio, low-light correction, and background removal capabilities. The Razer Kiyo Pro is also highly recommended for its value, offering 1080p at 60 FPS, HDR mode, and versatile field of view options​.

Users highlight Zoom's ease of use, robust performance even on low bandwidth, and excellent collaboration features. It's particularly praised for its reliable audio and video quality

Zoom is appreciated for its feature set, including virtual backgrounds, breakout rooms, and recording capabilities. Users also note its adaptability to various business needs and environments.
What do you dislike about the product?
Many advanced features are only available in paid plans.
High-quality video calls require significant internet bandwidth.
Concerns about data privacy and handling user information.
What problems is the product solving and how is that benefiting you?
Zoom help us to smoothen the onboarding process whenever we get issue in organising the onboarding paperwork and make them understand over call so we schedule the zoom video call to make them understand the procedure for completing onboarding compliances.


    Ashwin S.

Great product to use

  • July 31, 2024
  • Review provided by G2

What do you like best about the product?
Great to connect with clients and partner prospects.
What do you dislike about the product?
The fact that I can only change my background after joining the call.
What problems is the product solving and how is that benefiting you?
Helps in connecting with users easily


    Gricelda J.

Great way to lead a training with a large group.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
What I really enjoy is the ability to host a training in a larger magnitude, record the training and allow co-host to take over and share their information. It allows everyone to engage by allowing camera footage for participation. You have a speaker in which you can use to address the group.
What do you dislike about the product?
For the moment I see nothing Zoom Workspace needs improvements on. I believe everything is heading in the right direction.
What problems is the product solving and how is that benefiting you?
For me there has not been any problems using this program.


    Protima S.

Zoom for Meetings

  • July 29, 2024
  • Review provided by G2

What do you like best about the product?
It helps connect with people and office folks from any where.
What do you dislike about the product?
There is no downside as such. It is helpful and fast.
What problems is the product solving and how is that benefiting you?
It solves the waiti time it takes to arrange meetings in person. All decisions are taken quicker and so time saving.