Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has provided great connection in a time of need!
What do you like best about the product?
Zoom is great for the meetings or appointments where you cannot get to in person. It allows for ease of access to your coworkers and to doctors amongst other contacts in your daily life happenings. It was very easy to download the app and get going on it. I use the app about twice a week and for the most part it is seamless.
What do you dislike about the product?
I would say the least helpful thing about zoom is that it is sometimes difficult to unmute and to find background scenes quickly. I dont know why but I've had difficulty on my phone w/these features.
What problems is the product solving and how is that benefiting you?
Zoom helps in getting in contact w/others and that is a very big point of why I use it.
We can't let go if Zoom because of the little things!!
What do you like best about the product?
The ability to teach seemlessly... I use the annotation features almost everyday and they are the best of all annotation tools I've used and I had to teach during COVID. Also... the visual softening of our faces... is very generous on the days I place more value on my appearance.
What do you dislike about the product?
I don't like it's note taking ability. It is not as strong as some other AI tools and I would really like to just have a one-stop-tool for all video call needs.
What problems is the product solving and how is that benefiting you?
virtual meetings are a must for us as a remote team. We also do a lot of breakout rooms which is invaluable to us. The google calendar integration is brilliant and saves a TON of time.
easy to use and works well
What do you like best about the product?
Zoom is really easy to use. I like how the entire team can connect and connect well with customers.
What do you dislike about the product?
There isn't anything that I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Answering customer phone calls
Simple video Collaboration tool
What do you like best about the product?
Easily integrates with Google meeting calendars, allowing for frequent use and multiple meeting coordinations with Statistical tracking.
What do you dislike about the product?
It needs to improve the language offerings, so that the multilanguage offerings are valid for multicultural use.
What problems is the product solving and how is that benefiting you?
Meeting as a vitual workplace with staff across Canada
Simply The Best
What do you like best about the product?
Ease of use, availablitiy of various features that are needed under very specific conditions. Abilty for the application to adapt from couple of users to presenting to a large group with ease.
What do you dislike about the product?
Although this applies for most modern serivces its very easy to add licenses, and not as easy to remove them when necessary.
What problems is the product solving and how is that benefiting you?
The ability to colaborate, quickly and with ease.
ZOOM for video conferencing
What do you like best about the product?
It is an intuitive and manageable workspace for both the host and the enduser. Perhaps its greatest strength is the ease with which the uninitiated can join a zoom meeting.
What do you dislike about the product?
There is nothing I dislike about Zoom whatsoever.
What problems is the product solving and how is that benefiting you?
We use ZOOM in both educational and administrative contexts. For our educational purposes, it is an unparalelled solotion because it allows our participants/students to gain access to the virtual classroom with very little effort. There is no need to create an elaborate or expensive account. In most cases, all our students need to do is click the provided link. While there are other solutions, everyone can access zoom and almost all of our participants are familiar with the platform.
Zoom Workplace Experience
What do you like best about the product?
AI Companion Enhancements: The latest AI features like meeting summaries, smart recordings, and chat drafting, have significantly improved. They help save time and keep everyone aligned even if they miss a meeting.
Improved Whiteboard Tools: The updated whiteboard and collaboration tools feel smoother and more intuitive, making brainstorming sessions more interactive and visually appealing.
Improved Whiteboard Tools: The updated whiteboard and collaboration tools feel smoother and more intuitive, making brainstorming sessions more interactive and visually appealing.
What do you dislike about the product?
Performance Optimization: While generally stable, Zoom could still improve resource usage—especially during multitasking or when multiple collaboration tools are running.
More Integrated Admin Controls: The admin dashboard could benefit from more centralized controls and clearer visibility into system health and analytics.
Better Cross‑Platform Consistency: Occasionally, features differ slightly between desktop, web, and mobile. Ensuring consistent behavior would improve the user experience.
More Integrated Admin Controls: The admin dashboard could benefit from more centralized controls and clearer visibility into system health and analytics.
Better Cross‑Platform Consistency: Occasionally, features differ slightly between desktop, web, and mobile. Ensuring consistent behavior would improve the user experience.
What problems is the product solving and how is that benefiting you?
As it is a known platform for Video conferencing, it facilitates scheduling meetings or webinars with external entities
Remarkable platform and amazing to use for cross-functioning teams!
What do you like best about the product?
I love the ease it is to schedule meetings in the calendar.
What do you dislike about the product?
Nothing, absolutely nothing! Everything is seamless.
What problems is the product solving and how is that benefiting you?
Zoom workplace trims that fat and hassle to scheduling meetings.
Necessary resource in Remote Environment
What do you like best about the product?
Secure and clear connection for multiple users. Awesome in a virtual training environment. We also use Teams but for participants less that 5.
What do you dislike about the product?
Nothing so far. I have multiple user accounts and in a work setting it is great.
What problems is the product solving and how is that benefiting you?
All of our employes work in various areas of the state, have an ability to work together and not be in the same space has provn very useful.
Zoom for remote work
What do you like best about the product?
I love break out rooms for large group meetings that can transition easily into one-on-one meetings in the same space.
What do you dislike about the product?
II wish saving chat's works a bit smoother - like not listing every reaction as it's own line and putting it in a more sensible order.
What problems is the product solving and how is that benefiting you?
really helpful for our org as a lot of people need to work remotely throughout the year
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