Best video conferencing app to connect with people
What do you like best about the product?
I like the easy to use interface of this app, everything looks quite easy to understood while in fornt of your eyes
What do you dislike about the product?
I feel there is no option for web browser support, Zoom should allow us to continue with browser while joining any call instead of donwlaoding the zoom file first.
What problems is the product solving and how is that benefiting you?
It is allowing me to connect with my fellow colleague while working outside the office, Zoom has some cool feature to provide , People can share their screen and use realtime transcript option as well for better understanding
A cloud solution for meeting with high video quality
What is most valuable?
Most collaboration tools share common features. Recently, Zoom has increased the number of concurrent users for collaborative purposes. Previously, the limit was 50, but now it's 10,000. You can host multiple thousand people with a licensed or free version. This is beneficial because both teams and individuals can use the service. Zoom has aimed to cater to both corporate sectors, where licences are prevalent, and individuals who may be using the free version, such as students, faculty, or small to medium enterprises.
The video quality and stability of Zoom are good, but they depend on the communication network and backbone infrastructure. Sometimes, when we use Zoom and don't have a good backbone facility, there can be issues. Zoom provides different background screen functionalities for privacy protection. These are standard functions worldwide. You can opt for new backgrounds, customise settings, and establish privacy preferences. In terms of collaboration and reviewing, Zoom offers standard features similar to other collaboration tools.
What needs improvement?
Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete.
When users who don't have the plugin available, they sometimes encounter difficulties using the browser-based system. They don't need to download any additional applications for the purpose of meeting. Zoom should invest more in this area.
Secondly, the primary target customers are the enterprise or business sectors, rather than students. Microsoft is heavily targeting the business sector. However, if these users eventually adopt Zoom for educational purposes, they will need to use the same application.
For how long have I used the solution?
I have been using Zoom for 3-4 years. We are using this latest version of the solution.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is high. if you record everything, It's encrypted. It is in the Oracle database, which is a piece of mind for me that my communication, my recording should not be. Security breach should not be there. I can set all the security parameters accordingly.
200+ users are using this solution. We are using two hours a day.
I rate the solution’s scalability a seven out of ten.
Which solution did I use previously and why did I switch?
We used the Microsoft team because it is built-in hardware and is easy to manage.
How was the initial setup?
The initial setup is easy and takes very little time since It is a simple configuration. Zoom has a backend agreement with Oracle. Oracle is managing end-to-end infrastructure and cloud services of Zoom. Any user can deploy the solution depending on their expertise.
It is managed or maintained by Oracle and Zoom itself but on the client side, updates are a bit annoying.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
War Room Wisdom: Tactical discussions and problem solving with Zoom…!!
What do you like best about the product?
Utilizing Zoom has broadened my sphere of influence for work, enabling me to connect with a wider audience across various cities.
As a result, the impact and outcomes of my efforts with zoom have multiplied.
It's connection quality is excellent, and it's clear image enables me to capture precisely what I require.
Also it has made it easy to sync and integrate with other apps such as gmail calendar.
What do you dislike about the product?
My overall experience with Zoom has been great ..nothing to dislike..!!
What problems is the product solving and how is that benefiting you?
Has reduced us efforts for attending meetings since we can do them online...!!
"Surprisingly, we had zero tech problems today using Zoom…!!!
What do you like best about the product?
Zoom is a versatile platform that seamlessly works on both PCs and smartphones.
Its user-friendly interface makes navigation a breeze.
Connecting to meetings is a straightforward process using meeting links.
Zoom offers a comprehensive set of features, including chat, screen sharing, document collaboration, and whiteboard functionality and everything essential for productive team meetings.
Additionally, the Driving Mode feature is particularly useful when voice communication is the primary focus.
What do you dislike about the product?
Nothing to highlight as a dislike...Zoom is perfect!
What problems is the product solving and how is that benefiting you?
Has made remote meetings more enjoyable... !
Online video meeting tool
What do you like best about the product?
Zoom call is a great tool for attending meetings . It streamlined the call with ease . i dont feel any lags in voice and videos . Both call and video run parellely no lags found.
We can connect with anyone in the world through zoom that is amazing in todays world
What do you dislike about the product?
There should be an option for making gorups and adding people inside that so that joining call become easy.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with my clients and teamates easily from any part of the world .
ZOOM
What do you like best about the product?
very easy to use, and easy to switch the sound modes from speaker to headphone.
What do you dislike about the product?
sometimes the meeting will be struck, & zoom will close
What problems is the product solving and how is that benefiting you?
Zoom bridges physical distance by enabling face-to-face video conferencing, allowing people to connect regardless of location.
Offers good video quality, and helps maintain a hybrid work environment
What is our primary use case?
I receive Zoom meeting invites from others. A few years ago, I set up an account but didn't use it much.
How has it helped my organization?
We maintain a hybrid work environment, and Zoom makes collaboration easier.
What I like most about Zoom is its simplicity and functionality.
It also works well here in Nigeria, even when internet connectivity isn't great.
What is most valuable?
The video quality is good. The security features are good.
The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet.
What needs improvement?
For me, the only thing I'd suggest is to make the pricing more affordable.
For how long have I used the solution?
I've been using Zoom on and off for maybe three or four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
It is scalable as well. We don't actually subscribe to Zoom. We mainly use it to attend meetings but not to set them up.
While everyone in our organization (which is less than ten people) has Zoom installed, we don't use it to host meetings ourselves.
Which solution did I use previously and why did I switch?
I've been working with virtual meeting platforms like Webex.
I've mostly used Google Meet and Microsoft Teams recently. But I've also used Webex in the past.
I also used Zoho once.
For screen sharing and presentations, I actually prefer Google Meet, followed by Zoom. Microsoft Teams can be a bit more challenging, especially if your internet connection isn't strong.
I mainly installed Zoom because it was very popular.
How was the initial setup?
The installation was straightforward and didn't take long. If you're downloading the app and setting everything up for the first time, it should take about five to ten minutes.
What's my experience with pricing, setup cost, and licensing?
If you have short meetings and don't need many advanced features, like extra storage, you might not have to pay for a license. It really depends on your specific needs.
What other advice do I have?
Overall, I would rate it an eight out of ten. It's a user-friendly product. It's a good choice if you sometimes need to use it where internet connectivity isn't the strongest.
It's a good product, and I would highly recommend it – especially because it works well even with less reliable internet connections.
"Call freely anytime anywhere"!
What do you like best about the product?
Have a free call from anywhere anytime.
Scalability and flexible to record your online classes as they are ongoing.
Great to schedule for appointment and get reminders.
Exemplary for webinars with huge attendance.
What do you dislike about the product?
Amazingly great for webinars with huge attendance.
What problems is the product solving and how is that benefiting you?
Excellent to schedule for a business meeting and get reminders of dates and time.
Freely call from anywhere and anytime.
Exemplary for online webinars with huge attendance.
Intuitive app to use with your mobile.
"Superb app for live streaming"!
What do you like best about the product?
Super amazing for security of live notifications by end to end encryption.
Outstanding for it's efficay with live streaming.
Faster to share files and documents.
Mobile friendly.
What do you dislike about the product?
Superb app for live streaming.
Quickly share files and documents.
What problems is the product solving and how is that benefiting you?
Absolutely stable app for live streaming.
Best for faster sharing of files and documents.
Convenient with project presentation by use of screen share.
Mobile friendly.
Accessible from anywhere.
Helps to conduct daily conferences, planning meetings, and other necessary work-related discussions
What is our primary use case?
I use the tool daily as a project manager. I conduct scrum calls for my team, which are spread across multiple locations and geographies. I host daily conferences, planning meetings, and other necessary work-related discussions via Zoom. Additionally, we hold review meetings with the product managers. These sessions involve video conferences with the product managers as well.
What is most valuable?
Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient.
The screen sharing and whiteboarding features are particularly valuable. We utilize whiteboarding when someone needs to explain something remotely. It allows for the quick creation of visual aids and animated views. Additionally, the seamless recording feature is highly beneficial.
The tool's security features are good. There is no overlapping of any other calls with this call. Many security features are enabled, like for the call you are hosting. If it coincides with some other meeting, Zoom allows us to prevent other persons from joining this meeting and then deal with it. So there are specific options for that, which is quite helpful. Sometimes, we run over time, and we may not have the time to onboard new participants. The tool automatically pushes them into a separate meeting group. They understand that we are busy on a separate call and are not disturbed by the current meeting.
What needs improvement?
I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously.
For how long have I used the solution?
I have been working with the product for two and a half years.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate Zoom as a nine point five out of ten regarding scalability. It's highly scalable and seamless, with minimal hiccups compared to other platforms like Teams, where there might be some integration lag. Currently, more than 10,000 users are using Zoom in our company. As of now, we don't have plans to increase usage further,
How are customer service and support?
I haven't had the opportunity to contact Zoom's tech support because everything has been running smoothly. Our organization has a separate team that handles Zoom requests, and they interact with it's proprietary support team on our behalf. So far, I haven't encountered any issues requiring me to contact them.
Which solution did I use previously and why did I switch?
Apart from Zoom and Microsoft Teams, Google Meet is another option we considered in our company. However, we ultimately chose Zoom because it was already adopted by our organization, and it integrates well with Outlook and Slack, which we heavily rely on for communication.
How was the initial setup?
I rate the solution's deployment a ten out of ten. Microsoft Teams is more difficult to install than Zoom. Zoom's mobile setup is also easy. Deployment takes five to ten minutes to complete.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is reasonable. I think we get discounts as an organization.
What other advice do I have?
Due to its whiteboard features, I recommend Zoom for remote working. I rate it a nine out of ten.
