We use Zoom a lot for meetings. We schedule regular meetings in advance, sometimes even a month in advance. Sometimes, we have last-minute meetings, too. For those, we use personal meeting links. Our work setup is a mix of in-office and online, so even in the office, we still use Zoom because some team members work remotely.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Enjoying pranks with Zoom on 1/4/024 ..Happy fools day Zoom users !
What do you like best about the product?
The calls remain stable even when there are numerous participants.
The interface is uncluttered and user-friendly.
Zoom premium account offers exclusive features that enhance productivity and overall user experience.
However, even the free version is adequate for basic meetings.
The remote control feature is invaluable, especially during remote assistance scenarios.
The interface is uncluttered and user-friendly.
Zoom premium account offers exclusive features that enhance productivity and overall user experience.
However, even the free version is adequate for basic meetings.
The remote control feature is invaluable, especially during remote assistance scenarios.
What do you dislike about the product?
Nothing to highlight as a dislike...Zoom is the best!
What problems is the product solving and how is that benefiting you?
The cost structure is the best part for zoom.!!
Nice but has room for improvement
What do you like best about the product?
Zoom offers video conferencing with multiple peole in a same call.
What do you dislike about the product?
Sometimes it's difficult to record the meeting.
What problems is the product solving and how is that benefiting you?
Zoom helped me attend multiple client calls and internal meetings.
A trust to meet and greet people - My experience with Zoom
What do you like best about the product?
The best part of Zoom is it enables face-to-face communication from any location the daily conversations seem as natural as if we were in the same room since it's like having a virtual meeting place where distance disappears.
The ease of use and implementation is a good experience for my daily use. It is easy to integrate and has many features to have an easy-going meeting.
I use it every day. Also, to add, the customer support is very nice.
The ease of use and implementation is a good experience for my daily use. It is easy to integrate and has many features to have an easy-going meeting.
I use it every day. Also, to add, the customer support is very nice.
What do you dislike about the product?
The only thing which I do not like is that it requires a huge bandwidth of one's internet to function properly.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance by bringing people together virtually, no matter where they are. Therefore through the help of zoom I am able to:
1. Connect with my friends, irrespective of their location
2. Scheduling my office meetings with ease
3. It is user-friendly
4. It is helpful for my education and learning
1. Connect with my friends, irrespective of their location
2. Scheduling my office meetings with ease
3. It is user-friendly
4. It is helpful for my education and learning
Collaborate and share documents instantly and easy.
What do you like best about the product?
Zoom is fantastic with availability and easy to use interface.
Zoom is easy to implement for my user perspective and there have good customer support.
Zoom has excellent storage space in the clouds.
Zoom is easy to implement for my user perspective and there have good customer support.
Zoom has excellent storage space in the clouds.
What do you dislike about the product?
Archieved email are not easy to get back to inbox.
What problems is the product solving and how is that benefiting you?
Best business tool for moderate to big companies.
Zoom is it cloud based accessibility, flexibility and productivity especially when working on go
Cost is effective compared to other products.
Zoom is it cloud based accessibility, flexibility and productivity especially when working on go
Cost is effective compared to other products.
Online platform for holding meeting
What do you like best about the product?
It provides a constant effort to improve and integrate new features into our zoom clients enabling us share ideas.
It has exceptional customer service, account managers and ticket excalation enabling us talk to one another creating space for acquiring more customers from far.
It allows us to arrange online sessions with atleast 5people which this helps me as the product manager to offer counselling sessions and advices to the team and clients.
It has exceptional customer service, account managers and ticket excalation enabling us talk to one another creating space for acquiring more customers from far.
It allows us to arrange online sessions with atleast 5people which this helps me as the product manager to offer counselling sessions and advices to the team and clients.
What do you dislike about the product?
It has much advantages that I don't see any dislike about it.
What problems is the product solving and how is that benefiting you?
It is easy to connect with atleast 5 and more people in one meeting as this allows us discuss emergency issues.
Has background noise cancellation and recording features
What is our primary use case?
What is most valuable?
The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. When everyone works from home, using Zoom for meetings becomes very common. One great thing about the product is its ability to cancel out background noise. This helps a lot, especially when construction or other noise surrounds your home.
The Zoom recording feature is really useful. Sometimes, when you need to interview sensitive users, they might not feel comfortable if you record a video. We might have used a phone or another recorder in the past. However, it records only the audio of the meeting, not the video or screen sharing. This makes customers feel safer because they know only the audio is being recorded, which can be more effective for sensitive interviews.
I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer.
What needs improvement?
We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. It's a common function in Zoom meetings but can lead to some uncomfortable moments.
Even though we use screen sharing a lot, it can still be awkward because we don't always know what the other person's screen looks like. Technical issues often arise during screen sharing, especially in hybrid meetings where some people are in physical meeting rooms, and others are online. In those cases, it isn't easy to know which screen is being shared, especially if multiple screens are connected.
One area where the tool could improve is providing better clarity during screen sharing. It would be helpful to have a feature where participants can see what others see on their screen, especially when sharing presentations like PowerPoint slides. Sometimes it's hard to know which screen is being shared. Additionally, indicating when screen sharing has stopped would be beneficial. Another aspect that could be enhanced is noise cancellation. While Zoom does have this functionality, it's not widely known among participants.
Maybe the solution could promote noise cancellation features more effectively, especially for users in open office environments where background noise can be problematic. Users could access noise cancellation with just one click, which works well in my experience. However, having a dedicated button on the dashboard might be helpful for quick access rather than navigating through the audio settings. The noise cancellation feature also has different levels, like low, medium, and high, depending on the background noise level. But if you set it too high in a quiet environment, it can also cancel out your voice.
One thing I'd like to see in a new version of Zoom is better control over Otter.ai. If someone is invited to a meeting but doesn't attend, Otter.ai will join the meeting and record it without the host's consent. There's no way to block or prevent this from happening, even though Zoom works with Otter.ai for transcription purposes. It would be helpful to introduce settings allowing hosts to block or manage Otter.ai from joining meetings without permission. This would prevent situations where meetings are recorded without consent.
While attaching a link to a calendar invite for personal meeting rooms is straightforward, it's not as smooth for dedicated meetings created within Zoom. Sometimes there are issues with logging in or stability when connecting Zoom with Outlook calendars. As a workaround, I often create a quick Zoom meeting in Zoom itself, copy the link, and then add it to my calendar invite. It would be great if Zoom had smoother integration with calendars like Outlook or Google Calendar to streamline this process. Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings.
For how long have I used the solution?
I have been using the product since 2019.
What do I think about the stability of the solution?
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is scalable since I haven't faced any issues with big meetings. My meetings usually consist of 10-20 users.
How are customer service and support?
I haven't contacted the tool's technical support yet.
Which solution did I use previously and why did I switch?
Compared to other products like Microsoft Teams and Google Meet, Zoom is pretty great overall. My experience with Microsoft Teams hasn't been very smooth, as I often encounter issues with turning on my camera, hearing clearly, or using the chat functions. While this might be due to my computer, it's still frustrating. As for Google Meet, although it's not necessarily bad, I prefer Zoom because I'm more familiar with its layout and settings. I've gotten used to Zoom, so Google Meet feels a bit harder to use in comparison.
What other advice do I have?
It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings.
I use the tool's desktop version. I rate it an eight out of ten.
zoom is a nice conference meeting app
What do you like best about the product?
i love the fact that its can record meetings
What do you dislike about the product?
i feel the website isnt light enough, and the user experience is not that great for a first time user
What problems is the product solving and how is that benefiting you?
its helping me save a recorded meeting and i can go back to it and hear the conversation over again. it also helps my school to host classes online and we join to learn
Navigating Zoom's User-friendly Features
What do you like best about the product?
Zoom has done an excellent job in creating an intuitive and user-friendly platform. The clarity of their features makes it unnecessary to seek out tutorials for understanding different Functionalities. The ability to apply various filters is a convenient feature, and the option to create custom filters enhances the overall experience.Additionally, Zoom’s seamless intergration with other apps such as Gmail Calendar,adds to its appeal.
What do you dislike about the product?
I'm usually very picky but when it comes down to this product I have 0 complaints,does as it promise.
What problems is the product solving and how is that benefiting you?
This Tool is really helpful while working from home and plays an important role in our growth by keeping us in touch.
Very professional and easy to use
What do you like best about the product?
Very easy to use, can be used to get great connections between companies and teams
What do you dislike about the product?
Not so much support for Chinese users, sometimes it is hard to get connected
What problems is the product solving and how is that benefiting you?
Zoom helps me communicate with oversea clients
Best office communication with zoom.
What do you like best about the product?
Zoom is very wonderful with facilitating one on one group and personal discussion. Stupendous with great assistance and goes easy with video conferencing.
Zoom is extremely bgood and ease to used for business meeting.
Zoom is extremely bgood and ease to used for business meeting.
What do you dislike about the product?
More clarification during call may be need.
What problems is the product solving and how is that benefiting you?
Zoom is stunning with connection and it available for both mobile and desktops.
Excellent with implementations of tools and very easy to use.
Zoom intergrate with others tools so convenient and very amaizing.
Excellent with implementations of tools and very easy to use.
Zoom intergrate with others tools so convenient and very amaizing.
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