Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Technology Training Support Specialist
What do you like best about the product?
New look and feel - ease of use
love the new features
love the new features
What do you dislike about the product?
lots of updates without email notifications
What problems is the product solving and how is that benefiting you?
Communication and Integration
User friendly and highly recommend
What do you like best about the product?
Transferring calls between phones and being able to convert to video zoom.
What do you dislike about the product?
The phone app is not something I would recommend because it is glitchy
What problems is the product solving and how is that benefiting you?
It helped me with having an efficient calendar link to send customers
Great Quality and Convenient
What do you like best about the product?
All of the integrations are helpful and convenient
What do you dislike about the product?
I would really like if the cost could come down a bit
What problems is the product solving and how is that benefiting you?
Ease of meeting with employees as a remote company
Zoom has been a good experience for all out users.
What do you like best about the product?
Always easy to use and manage. Great customer support
What do you dislike about the product?
I dont know of anything I would change. Maybe update in background.
What problems is the product solving and how is that benefiting you?
Alows us to manage free workdesk and zoom rooms.
Zoom is the best in the industry
What do you like best about the product?
As someone who's used it all: MS Teams, Slack, Discord, Skype, Google Meet, and Zoom—the latter is the best, by far. Zoom is the most accessible web conferencing platform on the market, it's easy and free to use, you can download it quickly on practically any device, and video/audio quality remains high. I use Zoom daily for internal and external meetings, and I also find that the reporting analytics are far superior to other platforms. When we reach out to customer support, we usually get the issue resolved within 1-2 business days, which is also much faster than other similar services.
What do you dislike about the product?
One thing that I dislike about Zoom Workplace is that it can be a bit confusing trying to access the exact information you're looking for on a meeting report. I think one thing that would be helpful is if Zoom did a little more in the realm of UX studies on their reporting/analytics hubs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies our workflow by allowing us to set up reminders and contact points before and after the meeting. Additionally, the scheduler allows for clients to book one-on-one meetings with our staff with ease.
SaaS Exec enthusiasm
What do you like best about the product?
The combination of packaged services that provide an all-in-one service to our employees
What do you dislike about the product?
I don't have any dislikes! Zoom Workplace fits all of our needs, and we are exploring how to leverage more of its features and reduce other softwarte subscriptions.
What problems is the product solving and how is that benefiting you?
Our company is 100% remote workers. Zoom bridges the geographic gap for all of us and our clients and makes it easy to have meetings, communicate and collaborate.
Office Administrator
What do you like best about the product?
It helps a lot with making our jobs more dlexible, being able to connect phones to our cells so we can answer when needed.
What do you dislike about the product?
There is nothing that i can say that i don't dislike about zoom.
What problems is the product solving and how is that benefiting you?
Making our job more flexible and can do what we need at home with zoom.
Zoom
What do you like best about the product?
I like how user friendly zoom is for all ages.
What do you dislike about the product?
I don't think there is anything at the moment that I don't like about it.
What problems is the product solving and how is that benefiting you?
It has been helping me with troubleshooting with users allowing them to share their screen and show me the issues they are having with a business application.
Good service
What do you like best about the product?
I like Zoom workplace as it gives me a spot to do important meetings easily!
What do you dislike about the product?
Sometimes the updates come at the worst times.
What problems is the product solving and how is that benefiting you?
Getting client's up to date quickly
Works perfectly when you need it
What do you like best about the product?
How easy it works is really the best. Due to everyone having to work from home, most people are familair with it. The controls as host are great too.
What do you dislike about the product?
Can be costly for non profits. Would be great if you offered lowered non profit pricing.
What problems is the product solving and how is that benefiting you?
It allows all staff from around the world to connect easily.
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