Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use
What do you like best about the product?
Easy to connect and invite others for the meetings.
Customer support is easily accessible.
Can connect anywhere, fuss free
Customer support is easily accessible.
Can connect anywhere, fuss free
What do you dislike about the product?
Too many functions can be quite confusing.
What problems is the product solving and how is that benefiting you?
NA
Zoom Workplace Review
What do you like best about the product?
It has a cleaner look and is easy to use
What do you dislike about the product?
The hide self view option is harder to locate.
What problems is the product solving and how is that benefiting you?
It allows our team to connect virtually, and seamlesly
Zoom Review
What do you like best about the product?
Zoom is easy to use. It has all of the features my team and I need for our day-to-day activities in video calls. It has nice features such as boca blurring and adding an alternative background if you're on the go and need to hold a meeting professionally. It's easy to start and secure with password-protections. When I took my individual Zoom account and went to add it to my professional workplace Zoom business subscription, customer support was helpful in helping me do so. We use Zoom everyday and it's been easy to use.
What do you dislike about the product?
Zoom satisfies my workplace needs and there's nothing I would add or change about it.
What problems is the product solving and how is that benefiting you?
I am not sure what problems Zoom Workplace is solving.
The New Normal - Zoom Solves
What do you like best about the product?
Life, as we know, has changed since COVID. Zoom saved us and to this day, allows us to remain connected and work as a fully remote company.
What do you dislike about the product?
Nothing - it's solid as is. The updatees that have happened have been lovely updates.
What problems is the product solving and how is that benefiting you?
It allows us, as a fully remote company, to stay connected and conduct business.
Improved experience with Zoom Workplace
What do you like best about the product?
The new productivity tools is very helpful such as zoom notes and clips! We also appreciate the updated Whiteboard.
What do you dislike about the product?
Older devices may struggle with Zoom’s newer features as we had some staff complain about this.
What problems is the product solving and how is that benefiting you?
For external meetings Zoom is much more intuitive and easier to join then competing platforms. We use Zoom exclusively for our external meetings with our clients & community partners.
Great Video Conferencing Solution!
What do you like best about the product?
Lots of features, fantastic support from the team!
What do you dislike about the product?
I think for what you get it tends to be a little pricey.
What problems is the product solving and how is that benefiting you?
It creates a simple and user friendly experience for not only our team here in the company but also external users and candidates.
Chief People and Culture Officer
What do you like best about the product?
The ease of multiple options for communication
What do you dislike about the product?
The phone call quality is not always the best and comes in a little low and muffled
What problems is the product solving and how is that benefiting you?
Communication given our hybrid and multi-site locations. I will also say keeping the team connected.
One system with all the features needed
What do you like best about the product?
I am most happy with the recent AI Companion integration. Having this embedded into the program allows for less third party applications (i.e. Otter AI). I love that zoom connects/integrates with our google meeting invites, CRM System and conference room. I love the updates to the platform application for computers, with the two screens so you can still view all the faces and the shared screen! Our Sales Rep has been fanastic and always quick to respond. I find thier support team very helpful.
What do you dislike about the product?
For what our association uses this application for, I really have no dislikes or complaints
What problems is the product solving and how is that benefiting you?
The improvements made in Zoom so far has made our workflow better and the AI Companion has allowed us to work smarter, not harder.
Work Calls and Meetings are so simple with Zoom
What do you like best about the product?
Very easy and simple to use and navigate
What do you dislike about the product?
there was a learning window but after that it was no problem
What problems is the product solving and how is that benefiting you?
calls used to drop and sometimes meetings were difficult to enter, not with Zoom
Zoom keeps me Zooming
What do you like best about the product?
Very user-friendly, easy to keep others engaged, and has a lot of nice features built in to not miss anything in a meeting.
What do you dislike about the product?
I do not find anything negative and it has been easy.
What problems is the product solving and how is that benefiting you?
Solving the needs of training accounts and having a recording that can be shared while making it interactive and fun.
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