Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
zoom is very user friendly and we use it almost everyday at the offcice
What do you like best about the product?
the upside of zoom is that it is very easy to explain to clients how to join a meeting even if they have never used it before
What do you dislike about the product?
i dont have anythig bad to say about zoom
What problems is the product solving and how is that benefiting you?
zoom solves the issue of our clients having to sign documents when they are out of town
Director of People and Operations
What do you like best about the product?
Functionality and ease of use for all employees.
What do you dislike about the product?
No AI note taking feature. Requires additional buy up to intergrate SSO.
What problems is the product solving and how is that benefiting you?
The new Clips features is a great way to share screen and capture voice overs for training purposes.
Great Company Resource
What do you like best about the product?
It is really easy to start up a zoom call when I need to get a visual of something. It has a lot of features that make my job a lot easier. No antiviruses block it either like some of the other programs that can be used for meeting or sharing screens.
What do you dislike about the product?
I dont see many downsides with this product besides having to be licensed to access some of the features.
What problems is the product solving and how is that benefiting you?
Zoom gives a quick and easy solution for me to meet with my boss every other week and go over the goals and projects we have.
Systems Admin
What do you like best about the product?
Admin consoles are intuitive. The screen sharing is high fideleity and allows for 4k to 4k shares with no loss of resolution.
What do you dislike about the product?
Doesn't have all of the same features as RingCentral, which has made our migration a bit harder. RingCentral has custom message notification sounds that come in handy.
What problems is the product solving and how is that benefiting you?
Zoom is alllowing our largely distributed workforce to remain in constant contact and doing this in a way that is fairly intuitive to manage.
It’s been wonderful
What do you like best about the product?
So far so good it’s been a wonderful I like that we can collaborate all in one place and not need to exit to use another 3rd party tool
What do you dislike about the product?
I believe if they could include more application integrations it'll help
What problems is the product solving and how is that benefiting you?
It's broken the barrier of not being able to collaborate with people at different environments
Great space, easy to use
What do you like best about the product?
Having the secure place to meet and easy to use.
What do you dislike about the product?
So far, it has been easy to use and the features have met expectations.
What problems is the product solving and how is that benefiting you?
It has helped with interviews and scheduling people quickly.
Most reliable meetings
What do you like best about the product?
There are no issues with connecting with team members or issues with external users. Reliable software that prevents no issues unlike its competitors.
What do you dislike about the product?
I would like to be able to pull zoom links from users on the backend for those that are not tech savvy.
What problems is the product solving and how is that benefiting you?
Reliable meetings both internally and externally. Enjoy being able to also see the chat history in a more seamless manner with the recent changes.
Best Video Conferencing Solution
What do you like best about the product?
Easy to use, can be used for remote support or meetings.
What do you dislike about the product?
Constantly have to update the application but it's constanlty improving.
What problems is the product solving and how is that benefiting you?
If I need to provide remote support, zoom is a simple and quick way to do that.
Good Experience All Around
What do you like best about the product?
The flexibility of using chat, calls, webinars, meetings and phone all with one platform.
What do you dislike about the product?
Some admin features/settings are tricky to find.
What problems is the product solving and how is that benefiting you?
Connecting our employees, and hosting webinars.
Effective way to meet
What do you like best about the product?
Chat, reactions, retouching your appearance.
What do you dislike about the product?
Default settings are sometimes not what I would set, like not being able to copy out of the chat.
What problems is the product solving and how is that benefiting you?
Bringing virtual employees together.
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