Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Smooth Setup, Outstanding Interface
What do you like best about the product?
I like using Zoom Workplace because using Zoom is easy, and we can find many useful features on their interface. The initial setup of Zoom Workplace for our team was very straightforward and easy. The onboarding process was smooth, with intuitive admin controls and clear setup guides. Most team members were able to get up and running quickly without major technical issues. We previously used other platforms like Microsoft Teams and Google Meet, but switched because of Zoom’s ease of use, better meeting stability, and more seamless collaboration features, which improved our overall productivity and user experience.
What do you dislike about the product?
While Zoom Workplace is easy to use, it can sometimes feel limited in advanced collaboration features compared to other tools. Occasional performance issues in large meetings and too many notifications can also be distracting.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and tracking attendance. Its easy-to-use interface lets us find everything we need. We switched from other platforms like Microsoft Teams and Google Meet because Zoom's simplicity and better stability enhance our productivity.
Reliable and easy-to-use video conferencing tool
What do you like best about the product?
Zoom is very easy to use and works reliably even with larger meetings. Joining meetings is quick, audio and video quality are usually stable, and features like screen sharing and recording work smoothly. It’s convenient for both internal meetings and calls with external participants.
What do you dislike about the product?
Sometimes meeting links or settings can cause confusion for new users. The free version has time limits, which can be restrictive. Also, managing multiple meetings in a busy schedule can feel a bit repetitive.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect with people remotely without technical issues. It replaces in-person meetings and reduces travel or scheduling challenges. This helps save time, improves collaboration, and allows meetings to happen smoothly regardless of location.
Reliable Global Collaboration Tool with Impressive Video Quality and AI Summaries
What do you like best about the product?
Reliable ,Robust and Global leader in communication and collaboration application .
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
What do you dislike about the product?
At this moment have no negatives about it because it is upgrading itself with technology
What problems is the product solving and how is that benefiting you?
Build more reliable environment and supports SSO
Smooth Interface, Easy Setup, Ideal for Client Communication
What do you like best about the product?
I like Zoom Workplace for its smooth interface and how easy it is to use. It really helps me with live menu setup, hardware troubleshooting, training the clients, sharing the screen, and remote communication all in one call. I find the initial setup very easy, which makes it convenient to get started.
What do you dislike about the product?
I dislike the meeting time limits sometimes.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for onboarding and client communication, benefiting from live menu setup, hardware troubleshooting, and screen sharing in one call.
All-in-One Communication Hub That Keeps Everything in One Place
What do you like best about the product?
What I like most about Zoom Workplace is how it brings all my communication tools together in one place. I no longer have to keep switching between emails, meetings, chat, the calendar, and other collaboration features, because everything is available on the same platform.
What do you dislike about the product?
What I dislike about Zoom Workplace is the frequent additional updates. At times, they change the platform’s layout or settings, and that takes time to adjust to.
What problems is the product solving and how is that benefiting you?
The major problem that Zoom Workplace has solved for our company is the consolidation and management of fragmented communication. It has done this by bringing meetings, messaging, and collaboration features together in one platform. As a result, we’re more productive because we don’t have to jump between several different platforms.
Seamless Communication, Reliable Hub for Work
What do you like best about the product?
I use Zoom Workplace as my day-to-day hub for work communication and collaboration. I really like how seamless and reliable it feels. Meetings start on time, audio and video just work, and screen sharing is smooth even in larger or more complex calls. I also really appreciate how everything is connected. Being able to move from a chat to a meeting to a follow-up recording without leaving the platform saves a ton of time and mental effort. The AI features are a big plus too. Meeting summaries, transcripts, and action items make it much easier to stay organized and keep everyone aligned, especially after long or back-to-back meetings. On top of that, it scales well. Whether it’s a quick one-on-one, a team sync, or a customer call with multiple stakeholders, Zoom Workplace handles it consistently. The setup was very easy. Setup was quick and mostly self-serve. Signing in, connecting the calendar and email, and joining my first meetings took minutes. Most features were intuitive out of the box, with little to no training needed. That reliability and all-in-one experience is what keeps me coming back to it.
What do you dislike about the product?
A few things could be better. Team Chat can feel a bit noisy and harder to organize at scale compared to chat-first tools, especially with lots of channels. Calendar and task context is still somewhat separate, so following action items after meetings isn’t always as seamless as it could be. I also think customization could improve. Things like notification controls, layouts, and meeting defaults sometimes take extra tweaking. Overall it works well, but there’s room to make the experience feel more intuitive and personalized.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmentation by integrating calls, meetings, chat, and follow-ups in one place. It reduces meeting overload with reliable features like recordings and AI summaries, and enables quick transitions between communication modes, improving speed and reducing friction, especially for distributed teams.
Seamless Communication, High Quality, Needs Resource Optimization
What do you like best about the product?
I like Zoom Workplace because it's easy to use, and the audio and video quality are consistently good. The screen sharing, chatting, and screen recording features are also really useful. Clear audio and video mean I don't have to repeat myself or worry about missing important details. Screen sharing helps me explain things visually, and screen recording allows me to review discussions or share them with team members who couldn't attend. The initial setup was super easy too; I just downloaded the app, signed in, and was ready to go.
What do you dislike about the product?
I don't like that Zoom Workplace uses a lot of internet and system resources, which sometimes causes lag. I think they should add smarter bandwidth so that video quality auto-adjusts based on my internet speed, and a lightweight mode for low-end devices would be helpful.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for fast communication through chat, video calls, and screen sharing, ensuring clarity with great audio and video quality. Screen sharing aids visual explanations, and recording helps review discussions or share them with team members.
Decent Product
What do you like best about the product?
Easy one click join meeting option without too much hassle
What do you dislike about the product?
Interface is a bit clunky, sometimes bandwidth issues can really cause issues
What problems is the product solving and how is that benefiting you?
Helps as a video conferencing tool. Sometimes I have used it to organise webinars as well.
Fluid, Feature-Rich Meeting Platform We Rely on as an Enterprise Client
What do you like best about the product?
The system is fluid and has lots of features to accommodate different levels of meetings. As an enterprise client, we use it extensively.
What do you dislike about the product?
It would be great if we could record and download the recordings right then and there, without having to wait to close the Zoom app to download them.
What problems is the product solving and how is that benefiting you?
It helps us host a huge number of clients across different breakout rooms without any hassle.
All-in-One Platform for Seamless Team Communication
What do you like best about the product?
I like that Zoom Workplace saves time, improves collaboration, and keeps work moving smoothly in fast-paced environments like customer support and operations. The AI-generated summaries and notes are a big help as they save a lot of time by capturing key points and action items automatically, so nothing important is missed. Zoom Workplace helps me stay organized, communicate clearly, and work more effectively every day, making it an essential part of my workflow. I also appreciate that it brings meetings, chats, and AI tools into one platform, making everything more efficient and easy to use. The setup required minimal effort, allowing the team to become productive right away.
What do you dislike about the product?
Overall, these are small issues, but addressing them would make Zoom Workplace even more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace saves time, improves collaboration, and smooths operations in fast-paced environments. It helps me stay organized, communicate clearly, and work more effectively. AI-generated summaries and notes capture key points, making it a powerful platform for collaboration and communication.
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