Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable, Easy-to-Use Platform for Meetings, Chat, and Collaboration
What do you like best about the product?
Zoom Workplace is reliable, easy to use, and brings meetings, chat, and collaboration into one seamless platform. The audio and video quality are consistently strong, even with large groups.
What do you dislike about the product?
Occasional updates can slightly change settings or layouts, which takes a moment to adjust to, but overall it remains very user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges by allowing teams to connect instantly regardless of location. This improves efficiency, reduces delays, and makes meetings, training, and day-to-day communication more productive.
Zoom worksplace: Easy to Implement, Great Collaboration with Strong Audio/Video
What do you like best about the product?
Zoom worksplace is a great collaboration tool. You can have online meetings with large number of persons and the video and audio quality is very good. It is easy to implement on each person's computer and they can start working on it right away. It does not need any specific training and can be used daily for any work collaboration.
What do you dislike about the product?
Some of the screens, such as the participants window, aren’t easy to resize. The host and co-host also can’t share screens at the same time, or jointly control a shared screen. In addition, the interface isn’t customizable enough to let me change or rearrange the on-screen buttons as needed, and some reaction buttons are buried inside other menus instead of being readily accessible.
What problems is the product solving and how is that benefiting you?
It’s a solid collaboration tool that lets me have video and audio discussions with my team and clients. It removes the need to travel to different locations just to schedule a meeting, which saves a lot on travel costs and also saves time.
AI-Powered Zoom Workplace Enhances Meeting Engagement
What do you like best about the product?
I really enjoy using Zoom Workplace for interactive meetings with coders. It allows for interaction and has a great question forum. I also like the custom AI companion that can understand documents, which saves me time by reading several file types that might be relevant to a meeting. It also lets me add my own words or terms, which is super handy. Plus, the initial setup was very easy for me.
What do you dislike about the product?
I don't like the one time pass codes with a time limit on hosts. A host should have at least 20-30 minutes in order to set up the meeting and prepare for others instead of only 10 minutes. Not enough time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for interactive meetings, providing a great forum for questions. The custom AI companion saves time by reading various file types for meetings and lets me add my own terms.
The Best Meeting Platform—Zoom Delivers Excellence
What do you like best about the product?
Zoom is truly the best meeting platform I have used. It is an excellent app.
What do you dislike about the product?
The virtual background feature on the Zoom platform is not working on my Samsung Galaxy A356E/DS, even though this is a premium phone. Despite trying, I have not been able to get the virtual background to function.
What problems is the product solving and how is that benefiting you?
Dear Sir, please make the virtual background feature available for all Android 8.0 users. The virtual background is not working on my Samsung A356E/DS. I would appreciate your support for my device. Thank you.
Effortless Calls, Top-Notch Quality
What do you like best about the product?
Zoom Workplace makes it easy to access and delivers perfect call quality for both video and voice. The setup process is very simple, easy, and quick. Additionally, the experience with features like meeting recording, screen sharing, and access control is all good.
What do you dislike about the product?
I think the UI should be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy access and perfect call quality. The meeting experience, including recording, screen sharing, and access control, is good. Setup is very simple, easy, and quick.
Reliable Video Conferencing Solution with Crystal Clear Video and Audio.
What do you like best about the product?
Offers excellent video conferencing works, the video are clear, stable calls, easy screen sharing, and no hassle getting everyone connected.
What do you dislike about the product?
The updates pop up too often which can be annoying.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the need for reliable, high-quality video conferencing by delivering stable meetings with clear audio, video, and easy participant management. It enables smooth collaboration for remote and hybrid teams through features like screen sharing, recordings, and seamless transitions from chat to live meetings. Meetings are more productive, communication is clearer, and teams can connect effectively from anywhere.
Effortless Collaboration and Reliable Performance with Zoom
What do you like best about the product?
What I appreciate most about Zoom is that it offers an easy-to-use and reliable platform for high-quality video and audio. It allows me to connect with large groups around the world, thanks to features like screen sharing, breakout rooms, and whiteboards. These tools make Zoom especially suitable for remote work, education, and business, as they simplify both communication and collaboration. I use Zoom almost every day because it integrates seamlessly into my busy work schedule. Whenever I encounter any issues, I find that customer support is consistently reliable and helpful.
What do you dislike about the product?
What I dislike about Zoom is that, while it lets us work from anywhere, I often find that meetings held outside the office—such as at home—come with more distractions. It’s also much more difficult to read social cues over a video call compared to being in person. Additionally, the app itself can sometimes be glitchy.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to set up meetings and enables remote employees to join calls and collaborate effectively. it also solves our Siloed Communication problem along with no need for tedious task involved with setting up meetings. All that greatly benefits us by the flexibility of the app, better collaboration between our teams, and increased our productivity during meetings
Seamless Integration and Cost Savings with Zoom
What do you like best about the product?
We are able to hold video and web conference to help cut the travel cost. Offers seamless integration with the Zoom ecosystem to centralize organization communication.
What do you dislike about the product?
Has a high dependent on the strength of internet connectivity.
What problems is the product solving and how is that benefiting you?
Zoom fixes the “hard to meet” problem, lets you video chat, share screens, and collaborate live from anywhere. Saves time, keeps everyone on the same page, and makes teamwork way easier.
Effortless Meetings and Seamless Collaboration
What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to use in daily work. I can join meetings in one click, talk to my team, share my screen, and send files without switching between different apps. The audio and video quality is very reliable, even when the internet is not perfect, which makes work smooth and stress-free.
What do you dislike about the product?
One thing I don’t like much about Zoom Workplace is that sometimes it uses a lot of system resources, which can slow down my laptop during long meetings. Also, when many people are in a meeting, the app can feel a bit heavy. A few settings are also not very easy to find, especially for new users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the problem of poor communication when people are working from different places. It brings video meetings, chat, and file sharing into one platform, so I don’t have to use multiple tools. Because of this, I can communicate faster, avoid misunderstandings, and get my work done more smoothly, even when my team is not in the same location.
Outstanding Experience from Start to Finish
What do you like best about the product?
The AI companion, along with the integration of all tools, makes this product stand out. I also appreciate the team chat and whiteboard features, which enhance collaboration and productivity.
What do you dislike about the product?
The 40-minute limit on group meetings could be improved.
What problems is the product solving and how is that benefiting you?
Receiving a quick summary during meetings is helpful.
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