Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Quick, Easy, and Convenient Meeting Solution
What do you like best about the product?
Zoom has been a relatively easy application to setup and deploy across our organization. We use Zoom multiple times throughout the week and it is super easy to use.
What do you dislike about the product?
Not much of a downside to note with Zoom. It is easy enough to walk the technologically challenged through, and can be taught to anyone.
What problems is the product solving and how is that benefiting you?
Meeting as a team in an efficient and cost-effective manner.
Best for overall communication.
What do you like best about the product?
Chats while video chat. Especially, zoom controllers access feom admin console.
What do you dislike about the product?
Inability to reboot all controllers at the same time.
What problems is the product solving and how is that benefiting you?
Bringing all users from the firm together.
Great
What do you like best about the product?
It keeps my team in conversation with eachother - very easy to use and understand
What do you dislike about the product?
I wish there was more admin oversight and more customer support.
What problems is the product solving and how is that benefiting you?
We are an entirely remote organization - without Zoom we wouldn't be able to operate
Nothing Short of Excellence
What do you like best about the product?
It makes communication easier. We can teach to people who cannot make it to our live classes at physical locations.
What do you dislike about the product?
I dont like that you cannot disable people asking to control my camera.
What problems is the product solving and how is that benefiting you?
It helps us reach people we would not otherwise be able to reach due to physical distance.
Good value for us and clients
What do you like best about the product?
Zoom Rooms work very well and interoperate with Teams
What do you dislike about the product?
New features are opt-out instead of opt-in.
What problems is the product solving and how is that benefiting you?
Interoperability with Teams allows us to use our two primary conferencing tools in one package.
Best video conferencing platform I've found
What do you like best about the product?
I've used a lot of video conferencing tools in the past and honestly have found Zoom to be the most user-friendly and reliable. Whether it's a one-to-one conference call or internal call, internal team chats or external pitches/calls it's served useful for any scenario that I need to use it for.
What do you dislike about the product?
There is very little that comes to mind but one that I've seen happen a few times historically (I think it may be more Google than Zoom though) is my zoom browser extension that's tied into my google calendar will get kicked out and when I set a calendar/meeting invite the option to make it a zoom meeting isn't there and I have to reload the browser and occassionally resync the two platforms to get it to work right. The only other thing I would say would be sharing files in a zoom chat is either non-existent or cumbersome so I usually have to convert things to a g-doc and then share a link, some improved way to file share would be sweet!
What problems is the product solving and how is that benefiting you?
Easy to do both external and internal video conferecning, screensharing, workshops, etc.
Stable. User Friendly. Reliable. Quality Video and Audio.
What do you like best about the product?
Feature rich options. It is very powerful to custom set options based on user needs.
What do you dislike about the product?
Nothing really. Everything has been stable and predictable.
What problems is the product solving and how is that benefiting you?
Easy to use.
User Friendly
What do you like best about the product?
Many different features to help the business run smooth
What do you dislike about the product?
The application on my cell phone is Slow on occasion
What problems is the product solving and how is that benefiting you?
Having the contact within one software
Easy to use!
What do you like best about the product?
I find it very simple to use which helps reduce intervention from the IT department. Usually people need training once and they're set.
What do you dislike about the product?
Not really a "downside" but it routinely asks me to download zoom app when I use the links to connect even though I already have it installed.
What problems is the product solving and how is that benefiting you?
Video conferencing. I find Zoom to be fairly straight forward to use.
zoom is awesome
What do you like best about the product?
zoom workplace has it all from the best ui to the best services withing the app
What do you dislike about the product?
to be honest if we could minimize having sms and team chat in the same place we shoud just have one
What problems is the product solving and how is that benefiting you?
It solces when staff are remote and needing to join meetings
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