Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Bridges Communication Gaps with Ease
What do you like best about the product?
I like that Zoom Workplace helps bridge the distance between colleagues, clients, and friends. The feature that allows us to change background setup is something I really appreciate because it helps me hide unnecessary things in my real background. Setting up Zoom Workplace was pretty much easy, just requiring us to fill in necessary details and set up.
What do you dislike about the product?
There are times that my microphone won't function or it won't detect much of my microphone.
What problems is the product solving and how is that benefiting you?
Zoom Workplace bridges the distance between colleagues, clients, and friends. I like the feature to change background setup, which helps hide unnecessary things and makes video calls more professional.
Perfect for Remote Work Communication and Training
What do you like best about the product?
Zoom Workplace is perfect for someone that work at home. It help say in communication with everyone else in your organization. It also is great for training remotely.
What do you dislike about the product?
I don't like the picture profiles across the top of the screen or side. I don't like when you can see everyone's comments in chat box when speaker or trainer is talking.
What problems is the product solving and how is that benefiting you?
They really haven't solved that problem that I know of.
Zoom Makes Global Virtual Meetings and Connections Effortless
What do you like best about the product?
zoom allows us to meet with people all over the world and create meaning connections, sales and clear meetings as my team all works virtually.
What do you dislike about the product?
It updates and we don't receive emails about the updates so we're a bit confused when something changes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves virtual meeting concerns and virtual sharing with consumers and teammates.
Versatile and Reliable with Some Limitations
What do you like best about the product?
I use Zoom Workplace for weekly video conferencing with remote clients, and I also use its screen-sharing feature extensively for technical demonstrations and training sessions. I appreciate its stable video connections, even when internet bandwidth is low. The recording feature is a big help for documenting client meetings, ensuring I don't miss any requirements. I love that clients can join a meeting via a web link without needing to create an account or install the app. The background noise suspension is great, as it filters out typing sounds from the keyboard, making my audio clear even in a busy environment. The initial setup was straightforward, and the installation was done in under 5 minutes. Additionally, I use it with Google Calendar to sync my schedule and with Slack to start video calls directly from chat.
What do you dislike about the product?
I don't like the 40-minute time limit on the free tier for client calls. Also, the desktop app consumes a lot of system memory.
What problems is the product solving and how is that benefiting you?
Zoom Workplace ensures stable video connections on low bandwidth and helps document client meetings with its recording feature.
Best Video Tool for Remote Meetings—Smooth, Reliable Performance
What do you like best about the product?
It’s the best video tool for remote meetings. Rarely have buffering issues where using others on the same internet will have issues.
What do you dislike about the product?
Ii can’t think of anything but I only use it for the basics.
What problems is the product solving and how is that benefiting you?
Being able to have remote meetings - seeing the people - sharing screens
Key for B2B meetings
What do you like best about the product?
Ease of use for screen sharing, recording and sending messages
What do you dislike about the product?
The camera quality is poorer than in other video conference softwares, and the UI for creating a meeting is outdated
What problems is the product solving and how is that benefiting you?
Being able to provide clients with a calendar where they can book a call which is integrated with Zoom to automatically send meeting links
Effortless Integrations and Setup
What do you like best about the product?
Easy to use/set up integrations for recordings, note taking, etc. Additional features like the whiteboard that can be used for trainings. chat feature works well. ability to have a large group for a meeting, or host a webinar with optional password setup, etc.
What do you dislike about the product?
Occassional forced restarts/updates when you attempt to join a meeting (the timing is less than ideal)
What problems is the product solving and how is that benefiting you?
I need a way to reliably meet with my clients and Zoom works well for that. We integrate another system that automatically records our meetings and includes them in a library for future access/training.
Outstanding Features That Elevate Productivity
What do you like best about the product?
Excellent featureset on zoom workplace it is great for our office
What do you dislike about the product?
kinda slow to start up but ok once up and running
What problems is the product solving and how is that benefiting you?
able to remote work for employees and do presentations for clients
Zoom Workplace - Simple, Reliable Collaboration
What do you like best about the product?
1. Very easy to use; meetings, chat and calls work smoothly without much setup.
2. Integrates easily with calendars, email, CRM tools, and productivity apps.
3. Implementation is quick, users can start joining meetings almost instantly.
2. Integrates easily with calendars, email, CRM tools, and productivity apps.
3. Implementation is quick, users can start joining meetings almost instantly.
What do you dislike about the product?
1. Customer support quality depends heavily on the plan level.
2. Heavy usage can impact performance on low-bandwidth networks.
3. Advanced settings and controls can be confusing for non-IT users.
2. Heavy usage can impact performance on low-bandwidth networks.
3. Advanced settings and controls can be confusing for non-IT users.
What problems is the product solving and how is that benefiting you?
1. Solves the problem of scattered communication by bringing meetings, chat, and calls into one place.
2. Helps me stay connected with customers and teams from anywhere.
3. Reduces time wasted on switching tools during daily work.
4. Makes collaboration faster with quick meetings and instant messaging.
2. Helps me stay connected with customers and teams from anywhere.
3. Reduces time wasted on switching tools during daily work.
4. Makes collaboration faster with quick meetings and instant messaging.
Seamless Screen Sharing Makes Team Collaboration Effortless
What do you like best about the product?
I love the screen sharing feature which helps me very easily share my screen's content with my team making it easier for us to coordinate when discussing a task.
What do you dislike about the product?
Due to so many features being available it is difficult to use all the features together
It is difficult for a new user to use it seamlessly.
It is difficult for a new user to use it seamlessly.
What problems is the product solving and how is that benefiting you?
It has made scheduling, coordinating, and keeping track of tasks with my co-workers the calendar feature makes it easy for us to schedule and keep track of everything, the screen sharing and the white board features also do wonders when trying to work with multiple people.
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