Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Unmatched Collaboration and Seamless Integration
What do you like best about the product?
This is the best tool for fostering collaboration between teams for quick connect, and it integrates seamlessly with our video consultation apps. Super easy to use with zero efforts to implement.
What do you dislike about the product?
The cost is somewhat higher compared to other competitors.
What problems is the product solving and how is that benefiting you?
Our main use for this product is video consultations with our patients. It integrates seamlessly with our VC applications and is straightforward to use. Additionally, various departments across our organization rely on it for video calls and screen sharing.
Reliable Video Conferencing with Outstanding Quality
What do you like best about the product?
Zoom stands out as a top video conferencing platform, recognized for its dependable performance during meetings, webinars, and collaborative team sessions. It consistently provides excellent audio and video quality, even when the internet connection is less than ideal. This reliability has made it an essential tool for remote work and virtual gatherings.
What do you dislike about the product?
I have no complaints about this product. It's very easy to use, and the customer support is excellent.
What problems is the product solving and how is that benefiting you?
It tackles poor remote connectivity with reliable video/audio quality, multilingual captions, and AI summaries that capture action items from recordings. Communication delays from scattered apps are resolved via seamless Team Chat integration that continues across meetings, plus tools like breakout rooms and real-time collaboration on docs or whiteboards.
Effortless Meetings and Time-Saving AI Summaries
What do you like best about the product?
Its easy to schedule a quick meeting and have lots of features. zoom's AI feature is one of the best- no need to write down the points, after the meeting a good summary with next action items also comes, which really helps in saving time and coordinating next steps
What do you dislike about the product?
zoom have lots of background filters, but the blur option not supporting in all devices. Would be nice if zoom have that feature irrespective of devices.
What problems is the product solving and how is that benefiting you?
I could easily connect with anyone and convey my points and even present my ideas by screen sharing and also Ai notes helps me in saving my time as they already summarise it and gives the notes on next steps.
All-in-One Convenience: Zoom Workplace Makes Collaboration Effortless
What do you like best about the product?
The Workplace makeover has turned Zoom into an all in one convenient tool, where videoconferencing, document collaboration and scheduling can be done all in one place, or using an integration with an email client.
What do you dislike about the product?
The tiered benefits are a bit outside the price range for small businesses that may require them. Also changes to how support is contacted keeps changing so that needs to be regularly investigated.
What problems is the product solving and how is that benefiting you?
Convenient and readily accessible videoconferencing tool where guests are not required to have accounts to use the tool or join meetings. The option to join meetings from the browser is invaluable. The included AI tools also expedite meeting notes and summaries improving productivity and next steps.
All-in-One Collaboration Platform That Boosts Team Productivity
What do you like best about the product?
What I like best about Zoom Workplace is how it brings meetings, chat, calls, and collaboration into one intuitive platform. It makes communication seamless and keeps teams productive without switching between multiple tools.
What do you dislike about the product?
I have no dislikes to point toward. It is exceptional.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of keeping teams connected, by providing reliable video meetings, persistent chat, and shared collaboration spaces. It helps eliminate communication gaps. This benefits me by making it easier to stay aligned with colleagues, share ideas instantly, and maintain continuity on projects regardless of where team members are located.
Effortless Meetings and Seamless Sharing—Zoom Is Essential!
What do you like best about the product?
I really appreciate that I can join any Zoom meeting at any time and easily share a link with others. I also like how simple and user-friendly it is to use!
What do you dislike about the product?
I absolutely love Zoom and use it every day! It has become an essential part of my daily routine.
What problems is the product solving and how is that benefiting you?
I have no problems with zoom
Effortless Collaboration for Remote Teams
What do you like best about the product?
This platform is straightforward to use and brings together meetings, emails, chats, and calling in one place. It has proven to be very helpful for remote or hybrid work, making it easy to connect teams and individuals from anywhere in the world.
What do you dislike about the product?
Sometimes it's Perfomance Becomes Slower Leading to Glitches Like Dropping off Calls Or Audio Issues.
What problems is the product solving and how is that benefiting you?
This platform helped me a lot in staying connected with my college, especially during the COVID era. It made it easy to conduct meetings with my colleagues, and I found it to be very cost-effective compared to other platforms.
Perfect meet tool for tech corporate user
What do you like best about the product?
Very simple to use, simple design and very easy to operate. Best thing is I can take control of other people screen if I want to, Which other popular tool like gmeet do not provide.
What do you dislike about the product?
Sharing meeting code and pass code sometimes get difficult to find.
What problems is the product solving and how is that benefiting you?
Ease of connecting between cross teams. And debug issues and take control of partner system remotely with out using any other tool.
Exceptional Virtual Meetings with Clear Communication and Seamless Features
What do you like best about the product?
For me zoom is a great app for virtual meetings ,conferences and interviews.
The most best thing is
Clear, confident communication.
Screen sharing that’s clean and well-prepared
Polls or reactions at the right moment
Breakout rooms with clear instructions.
The most best thing is
Clear, confident communication.
Screen sharing that’s clean and well-prepared
Polls or reactions at the right moment
Breakout rooms with clear instructions.
What do you dislike about the product?
For me sometimes I feel in zoom is Poor audio
Echo, background noise, or people not muted. If people can’t hear clearly, nothing else matters.
Overuse of features
Excessive reactions, unnecessary polls, gimmicky backgrounds, or constant screen switching.
Echo, background noise, or people not muted. If people can’t hear clearly, nothing else matters.
Overuse of features
Excessive reactions, unnecessary polls, gimmicky backgrounds, or constant screen switching.
What problems is the product solving and how is that benefiting you?
Zoom helps solve several core business problems, especially around communication, speed, and cost. The biggest ones are:
Geographic distance
Teams, clients, and partners can collaborate instantly without travel.
saving time and money.
Slow decision-making
Real-time meetings reduce long email chains and delays, helping teams align and decide faster.
Remote and hybrid work coordination
Zoom enables daily operations for distributed teams,stand-ups, check-ins, training, and reviews.
Geographic distance
Teams, clients, and partners can collaborate instantly without travel.
saving time and money.
Slow decision-making
Real-time meetings reduce long email chains and delays, helping teams align and decide faster.
Remote and hybrid work coordination
Zoom enables daily operations for distributed teams,stand-ups, check-ins, training, and reviews.
Keeps Our Remote Team Connected Seamlessly
What do you like best about the product?
It helps keep our remote team connected.
What do you dislike about the product?
It’s a bit clunky to give host privileges to everyone who needs it
What problems is the product solving and how is that benefiting you?
It allows us to go room, the virtual part of our team by giving us a unified workspace and a separate offices for each manager
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