Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Jeanine Wenzel Zoom experience
What do you like best about the product?
Intuitive commands and navigation We implemented Zoom within 2 weeks of the shelter at home orders in 2020 and have been using it ever since with our ESL, GED and other adult education classes. I love the number of help videos that are readily available on the website if I have any problems. I use it everyday for about 8 different meetings and have been able to easily integrate it into our adult ed program to support teachers as well as students.
What do you dislike about the product?
innovations are hard to keep up to date with although they have all been great
What problems is the product solving and how is that benefiting you?
It helps with student retention due to the ease of students joining and participating in their class. It improves our performance as an organization in attaining the goals set forth by the TWC
Zoom is our preferred platform as communications consultants
What do you like best about the product?
The video presentation is clearer, more flattering, and easy to understand. The extra tools, whiteboard, breakouts, annotation, chat are all easy to use and understand. There are great scheduling delegation tools for EA's and the integration with G-suite works well. AS communications consultants we prefer to use Zoom over other platforms with our customers
What do you dislike about the product?
IF you don't stay on top of the updates, it occasionally will cause problems in a meeting.
What problems is the product solving and how is that benefiting you?
Zoome makes videoconferencing easy, and provides great CC tools to help with accessibility.
Great design
What do you like best about the product?
I love that Zoom is continuously updating the platform with improvements.
What do you dislike about the product?
Sometimes it is a little difficult to navigate with multiple screens and screen shares.
What problems is the product solving and how is that benefiting you?
It has been great to be able to integrate zoom meeting links to our google calendars. Prevents us from having to use Google Video.
Zoom is great
What do you like best about the product?
Easy to use. Good video quality. Everything in one platform.
What do you dislike about the product?
I don't like it when Zoom logs me out so I have to sign in again.
What problems is the product solving and how is that benefiting you?
Face to face meeting when working remote.
Great platform
What do you like best about the product?
Great platform used for meetings! Very efficient and works well
What do you dislike about the product?
Sometimes, it randomly logs me out of my account.
What problems is the product solving and how is that benefiting you?
Video conferencing, screen sharing
Reliable industry standard for video conferencing
What do you like best about the product?
Zoom is a reliable, flexible, and full-featured video conferencing product. It integrates well with managed devices, and has a number of nice convenience features like seamless device switching while on calls. It's also very system resource-light compared to many other competing video conferencing products on the market. Zoom is user-friendly and easy for non-technical users, and also, due to it's level of adoption, most users are likely to be familiar with its features and functionality.
What do you dislike about the product?
Licenses get costly, and the limits on free seats are enough of an inconvenience that virtually every user believes they need a full seat, which can result in lots of either license cleanup efforts, or a surprisingly large bill.
What problems is the product solving and how is that benefiting you?
I work at a remote-first commpany so we have workers all over the country that need to collaborate. Zoom allows us to easily run meetings, screenshare, and as a member of the IT team, is a valuable remote support tool with remote control via screensharing.
Helpful for business needs
What do you like best about the product?
Zoom is extremely convenient for connecting with my teammates and clients, as we are a 100% virtual company with clients all over the U.S. Zoom is also a great platform for us to use for our quarterly webinars with 100-200 attendees. I like that it integrates with Outlook - I can send a Zoom meeting invite via an Outlook appointment in the Outlook app.
What do you dislike about the product?
We switched from Microsoft Teams to Zoom, and the team chat features are not as convenient.
What problems is the product solving and how is that benefiting you?
We are a 100% virtual company, and Zoom enables us to meet and chat easily with our team and our clients.
Great Customer Support, Reliable Product
What do you like best about the product?
Zoom is the most user friendly platform I use for connecting virtually. The UI is straightforward, reliable, easy to train on and, when there are issues, which are few and far between, the customer support is superb. We use the product every day so it's important that it's reliable. We also appreciate how many new features have been implemented for collaboration, monitoring, notetaking, etc.
What do you dislike about the product?
Frequent updates at log on - perhaps a note or email or better communication how to update in the background as I find people are often a few minutes late to meetings waiting for it to update.
What problems is the product solving and how is that benefiting you?
The ability to connect with a wide range of clients and do our trainings, strategy sessions, etc.
Zoom Survey
What do you like best about the product?
Ease of use and the desktop app and help section
What do you dislike about the product?
Reaching technical support is difficult and hold a long time on phone
What problems is the product solving and how is that benefiting you?
being able to communicate face to face with colleagues in other states
Zoom works great when used properly!
What do you like best about the product?
When you know how to use the product, it works exactly how it is supposed to 100% of the time. The customer service is responsive to email, and even follows up with you if you havent responded in a few days. I use it all day every day and have little complaints.
What do you dislike about the product?
For users that technology that does not come naturally to them, it can be a pain to try to explain. It could be simpler/more user friendly.
What problems is the product solving and how is that benefiting you?
It is a great alternative to needing to meet in person. It makes it easier to schedule meetings into a busy calendar.
showing 1,801 - 1,810