I use Zoom for virtual meetings and video communication.
Zoom
Zoom Communications, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
ZOOM - one of the best video conferencing software
A stable tool to hold virtual meetings that also helps with its file extraction capabilities
What is our primary use case?
What is most valuable?
Our company is interested in Zoom's extraction capabilities and uses it as a transformation tool. Zoom can convert a JSON file to an XML file without the need to involve coding and by using the drag and drop feature available in the solution's UI because it's not for our internal use but for our customers who don't want to write scripts.
What needs improvement?
Zoom's stability is an area with certain shortcomings that need improvement.
For how long have I used the solution?
I have been using Zoom for three to five years.
What do I think about the scalability of the solution?
It is a scalable solution.
I am unsure about the number of users who use Zoom in my company.
How are customer service and support?
I have never used the solution's technical support.
Which other solutions did I evaluate?
I don't think my company evaluated other options in the market before choosing Zoom.
What other advice do I have?
I recommend the solution to those planning to use it.
I rate the overall solution an eight out of ten.
Continually Improving Platform.
Scheduling, hosting and joining webinars with Zoom is smooth and easy.
It is the best platform for Video conferencing because it offers high audio and video quality.
This is a great starting tool for Web Meetings
An affordable, easy, and user-friendly tool useful for setting up virtual meetings
What is our primary use case?
Zoom is quite easy to use and user-friendly.
The main purpose of Zoom is to hold virtual meetings.
What is most valuable?
Zoom has many features, but our company uses the solution's basic features, like scheduling meetings on the calendar, chatting, and sharing screens and documents.
What needs improvement?
The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using Zoom since 2020, around COVID-19. My company is just a customer of Zoom. I use the solution's latest version.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
Around 15 people in my company use Zoom.
Zoom is used at least once every couple of days, but in the past, Zoom was used every day.
Personally, I plan to increase the use of the solution since I prefer to have more virtual meetings.
How are customer service and support?
I haven't interacted with the solution's technical support.
Which solution did I use previously and why did I switch?
I had used Skype, which was exclusively for personal use.
How was the initial setup?
I rate Zoom's initial setup phase around nine to ten, on a scale of one to ten, where one is a difficult setup and ten is an easy setup.
The solution is deployed on an app, which is an on-premises version.
Zoom's initial download or deployment process was completed in a couple of minutes.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price. Price-wise, it is an affordable solution. The cost, in addition to the standard licensing fees, is related to the premium. Generally, a person can use it for free or go for a premium if they want to upgrade or extend the meeting time.
What other advice do I have?
I think Zoom is a great tool.
I recommend Zoom to others because I found it very easy to use, especially for old people unfamiliar with technology. With Zoom, you just send the link and the invite to allow a person to join a meeting easily.
I rate the overall solution a nine out of ten.
The perfect way to collaborate with colleagues and friends/family
Effective call tool for large team
Has good scalability and an easy setup process
What is our primary use case?
We use Zoom for meetings, conferencing, and presentation purposes. We use it for end-user management as well.
What is most valuable?
Zoom has all the essential features.
What needs improvement?
The platform's feature for screen sharing needs improvement. We should be able to pause it while checking emails or messages in a meeting room, similar to Webex.
For how long have I used the solution?
We have been using Zoom for a couple of years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We have 4,000 to 5,000 Zoom users in our company. It works fine in terms of scalability. We have plans to increase the number of users.
Which solution did I use previously and why did I switch?
Different organizations use different collaboration tools. I use Zoom as it is easy to use, and my current organization uses it. I use Webex and Teams as well.
How was the initial setup?
The initial setup is easy. It requires five to ten minutes to complete. We need to download it on our system, register, and install it.
What about the implementation team?
We implemented the product in-house.
What other advice do I have?
I recommend Zoom to others and rate it an eight out of ten.