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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Abhishek A.

All-in-One Productivity Boost with Seamless AI and Collaboration

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for almost everything in my office. It offers a wide range of useful features like audio, video calls, file sharing over chats,organizing, and joining meetings and also the user interface is very good loking and easy to explore. Also the personal AI assistant is a great help it assists me in keeping track of my tasks and can summarize complex text into simpler language whenever I need it. Zoom Workplace also supports both group and one on one video and audio meetings, and these work smoothly even on my slow office PCs. Our team uses the Zoom Workplace everyday for daily tasks like meetings and boosting productivity.

Zoom Workplace also provides the documentation in very easy to understand language thats covers setup guides, troubleshooting steps in case of any errors which happens almost never and one can resolve the errors without waiting for a support agents.Also they provide 24/7 help including live chat and phone support to paid users.
What do you dislike about the product?
Although Zoom Workplace is powerful but some useful features are paid for example paid plans is the only way to remove 40 minute limit on group meetings. Also free plans allows you to record the meetings only on your own system, you have to buy paid plan in order to use cloud recordings. Also i noticed that when the meeting becomes larger there are some connection issues.
What problems is the product solving and how is that benefiting you?
Before the Zoom Workplace we have to manully host the meetings, use different types of tools for communication and also everytime I have to switches the tabs in order to use my AI assistants. Since Zoom Workplace brings all these features into one work it boosts our productivity and saves lots of my time and effords. Zoom Workplace offers stable audio and video calls performance even in our weak office PCs before Zoom Workplace our system were lagging like hell but now they are working very fast since we dont have to open multiple tabs for different tasks as all of the taks can be done on one tab.


    Nijat I.

Essential for Seamless Team Collaboration and Meetings

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is utilized daily for some form of team meeting, collaborative work, or client calls. It helps in managing video or audio meetings across different locations. It also enhances collaborative work by providing functionalities or capabilities that include screen sharing, chat, or recording. This application is integrated with calendar and project management tools that make it very easy to manage work processes.
What do you dislike about the product?
Connectivity and performance might sometimes be affected during large meetings when many people are connected. Without proper scheduling, it can become confusing to manage recurring meetings. Some advanced features, such as detailed analytics or transcription, may only be available on paid plans. Notwithstanding these minor limitations, this platform remains stable for daily work use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace eradicates difficulties in coordinating team meetings for remote or hybrid teams. Zoom Workplace enables communication centralization, minimizes the use of emails, and ensures project-related communications are well-organized. Video or chat collaboration enables effective and speedy decision-making for team members. Recording and distribution of meeting notes enhances transparency and accountability.


    Information Technology and Services

Outstanding AI Features Make Zoom Stand Out

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
Zoom stands out for its impressive AI capabilities. Compared to major competitors such as Google Meet and Teams, I find it performs much better. Even straightforward features like AI-generated meeting notes and recording function more smoothly and effectively.
What do you dislike about the product?
While it offers some impressive advanced features, I’ve noticed that the image quality in videos isn’t very good. The camera tends to zoom in on my face, and I haven’t found any option to adjust this. Additionally, the background blur feature doesn’t work as well as I expected, which is disappointing since I consider that a basic function.
What problems is the product solving and how is that benefiting you?
Collaboration and communication are made easier, and the automatic note-taking feature is helpful for running the business overall.


    Evgenii B.

Reliable Video Calls with Effortless Scheduling

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
The video and audio quality are consistently reliable, even when connecting with international clients on various networks. Screen sharing works smoothly, and the built-in calendar integration makes scheduling meetings incredibly easy. I also value how participants can join quickly, without having to deal with any complicated setup steps.
What do you dislike about the product?
The 40-minute limit on group meetings in the free plan can interrupt important conversations, making it difficult to maintain the flow of discussion. Additionally, accessing some advanced features often involves going through several menus, which can feel unintuitive at times.
What problems is the product solving and how is that benefiting you?
* Enables seamless remote collaboration with clients and team members across different time zones and locations
* Screen sharing and video conferencing eliminate the need for in-person meetings, saving travel time and costs
* Recording feature allows us to document client presentations and training sessions for future reference
* Breakout rooms facilitate focused team discussions during larger project meetings without scheduling separate calls


    Information Technology and Services

Beautiful Backgrounds and Great Customization Options

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
Can have nice background and many to choose
What do you dislike about the product?
Sometime wait too long to get the meeting up
What problems is the product solving and how is that benefiting you?
Discuss many issues with co worker


    Olusina F.

Effortless Setup, Great for Remote Work

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for both family and work meetings, and I really like the ability to share my screen. It's particularly useful when I need to show and explain graphical work to my colleagues, as it makes it easier for everyone to follow along. One of my favorite features is the background blurring, which helps with my privacy. Also, the initial setup of Zoom Workplace was very easy, as it's user-friendly—just download, register, login, and start using it without any need for special coding or excessive clicking.
What do you dislike about the product?
I use the free and limited version which only allows for collaboration for just 40mins. Increasing this time duration would be GREAT.
What problems is the product solving and how is that benefiting you?
I value Zoom Workplace for screen sharing, which makes it easier to show and explain graphical work to colleagues.


    Ravi K.

The Best Platform for Professional Group Meetings

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is the best path for meeting to many people in one frame. Its a profesional for zoom meeting. Many compnies are using zoom meeting with own employee.
What do you dislike about the product?
I have never seen disruction but some time i have seen little bit distruction with internet connectivity.
What problems is the product solving and how is that benefiting you?
For zoom meeting need strong internet connectivity if work at this then it will be helpfull to all.


    Tuğba B.

Top-Quality Video Calls with Impressive Features

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
I’ve been using Zoom Workplace periodically for quite some time. Beyond being one of the most well-known applications on the market, I also consider it to be the highest-quality option among the platforms I’ve used. Features such as background replacement, background blur, and screen sharing are particularly impressive and enhance the overall user experience.
What do you dislike about the product?
At times, the app freezes or disconnects, especially when my internet connection is slow. This negatively impacts the quality and continuity of my calls.
What problems is the product solving and how is that benefiting you?
It is a well-proven application overall and meets expectations. I can conduct video calls reliably and without major issues.


    Broadcast Media

Zoom is effortlessly deployed!

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom's easy deployment and configuration.
What do you dislike about the product?
It's many different license tiers can be pricey.
What problems is the product solving and how is that benefiting you?
Zoom Workspace allows both internal and external collabortion in one platform.


    Dharamveer p.

Stable, Efficient Video Meetings with Zoom Workplace

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace mainly for video meetings, team check-ins, client calls, and screen sharing. It helps keep conversations clear and organized, especially when working with people in different locations. I appreciate that it makes it easy to connect with people regardless of location, allowing for screen sharing and real-time discussions, which reduces delay and avoids long email threads, helping decisions happen faster. I like that meetings start quickly, the audio and video are stable, and screen sharing just works. It keeps communication smooth without adding complexity, which is exactly what you want from a meeting tool. I also found the setup very easy, with simple installation and account creation in minutes. Integrating it with my calendar and setting up basic meeting preferences was straightforward. Additionally, it feels more stable for long calls, especially with large groups.
What do you dislike about the product?
One thing that could be improved in Zoom Workplace is how heavy it can feel on system resources during long meetings. Managing notifications and multiple meeting settings can also be a bit cluttered at times.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video meetings, which makes it easy to connect with people regardless of location, reduce delays, and avoid long email threads, ensuring faster decisions.