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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Carolyn S.

A powerful tool for online conferencing

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
I like Zoom best for its ability to effectively magnify conversations from a distance. With many features free of charge, it's ideal for groups of all sizes and budgets. Communication channels such as text messages, phone calls, online chat rooms or audio recordings make long distance connections easier than ever! The platform also allows you to preview the quality of your video and audio before you join a meeting - something few other programs allow.
What do you dislike about the product?
Zoom's technical problems can get in the way of communication, and I find them extremely frustrating. Regular Zoom users can attest to the impact these interruptions have on the flow of a meeting or conversation. Furthermore, Zoom poses an increased security risk that should not be ignored.
What problems is the product solving and how is that benefiting you?
Zoom helps you set up high definition video conferencing meetings. I use Zoom to connect with my colleagues and clients from anywhere in the world, allowing us to collaborate on projects without being physically present.


    Lisette C.

Very nice!

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
I like that its free. Also it's cool that me and my team can meet up online, share our screens and its as effective as offline meeting. We have chat, we can put avatars, turn on video and much more.
What do you dislike about the product?
The only thing I dont like is frozen screens from time to time, but I dont know if it's connection problem. Also it would be cool if they will add some no note-making feature.
What problems is the product solving and how is that benefiting you?
We can have a meeting even if someone is far away - it's very helpful. And these meetings as effective as offline meetings!


    Randy R.

Meetings Through Zoom

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
It's a convenient way to bring people together.
What do you dislike about the product?
You can't always get a clear reading about how someone is feeling.
What problems is the product solving and how is that benefiting you?
Quick way to get people together


    Jenny L.

Zoom is essential for all businesses

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is a safe bet. We know it will work, that it's reliable, and that most people are used to how Zoom works. It has the basic functionalities for video calls and allows additional features like recording, polls, etc.
What do you dislike about the product?
Zoom's UI can definitely improve. The UI does not seem to have changed since I first started working with it. Also feel like there are improvements that can be made, eg. replying to a specific chat message.
What problems is the product solving and how is that benefiting you?
- Stakeholder manage and communicate (I am able to hold meetings and update team about project updates)
- Workshop sessions (can hold workshops and presentations for my team)
- Can have a quick catchup while sharing screens through Zoom


    Mahmudul H.

Seamless and Convenient Virtual Meeting Experience

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Virtual Backgrounds: Zoom allows users to customize their backgrounds, which can help maintain privacy or add a touch of creativity to meetings.

Security and Privacy: Zoom has made significant improvements in terms of security and privacy measures, implementing features like meeting passwords, waiting rooms, and encryption to ensure the safety of user data.

Large Meeting Capacity: Zoom allows for large-scale meetings with many participants, making it suitable for webinars, conferences, and online classes.

Recording and Transcription: The option to record meetings and generate transcriptions is beneficial for participants who want to review discussions or capture essential details.
What do you dislike about the product?
While Zoom is widely used and appreciated for its features, there are a few potential downsides or areas that some users might find less helpful:

Fatigue from Video Conferencing: Prolonged use of video conferencing tools like Zoom can contribute to "Zoom fatigue" or a sense of exhaustion and burnout from continuous virtual interactions.

Reliance on Stable Internet Connection: Zoom heavily relies on a stable internet connection for smooth audio and video quality. Users may experience disruptions or lag during meetings in areas with poor internet connectivity.
What problems is the product solving and how is that benefiting you?
Work together on projects, share ideas, and engage in real-time discussions. Features like screen sharing, breakout rooms, and virtual whiteboards facilitate effective teamwork and enhance productivity.

Customer and Client Engagement: Zoom lets businesses connect with customers and clients remotely, offering virtual consultations, presentations, or support. This capability enhances customer engagement, expands market reach, and enables efficient communication with a global audience.

Overall, Zoom helps solve the challenges of distance, remote work, cost efficiency, and effective communication, benefiting both individuals and businesses by fostering collaboration, saving time and resources, and facilitating seamless remote interactions.


    Leah_ F.

Zoom to HELP,and EVIDENCE VIDEO CONFERENCE COMMUNICATIONS!!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is reliable and high quality video conferencing.
Has allowed us to easily share the screen and collaborate easily.
What do you dislike about the product?
No major dislike towards zoom,it is a great
Platform!!
What problems is the product solving and how is that benefiting you?
Better video quality
Virtual background


    Michele E.

Easy to access and user friendly

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
You can create a meeting and invite other parties via email or by sending the link directly.
It doesn't consume a lot of Ram, and their settings are easy to use
What do you dislike about the product?
The free meetings only last 30 minutes - I understand it can be expensive for the creator but 1 hour meetings would be great!
What problems is the product solving and how is that benefiting you?
It helps us have internal meetings with either our direct supervisors or our clients. It is vital for us to share our screens, and the chat box is helpful for QA sessions


    Molly R.

Life would be easier if everyone was on zoom

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, easily integrates with Outlook, and the recordings come easy / quick.
What do you dislike about the product?
Wish it had a waiting room to show who you might still be waiting on.
What problems is the product solving and how is that benefiting you?
Team meetings, meetings with clients, screenshares


    Brenda I. G.

Bringing the world closer together

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I think Zoom stands out for its comprehensive feature set, intuitive user experience and customisation options. It is reliable, with multiple built-in security features that ensure privacy in an age of digital vulnerability. I'm inspired by how well it supports collaboration through chat features that allow participants from all over the world to communicate instantly without having to switch platforms or applications, but simply stay within a single app for their meetings and conversations, no matter what device they're using.
What do you dislike about the product?
I have concerns about the security of Zoom due to 'zoombombing' where uninvited people can join meetings. In addition, there may be technical issues such as poor audio/video quality and connection problems that could disrupt conversations or activities while using it. I also dislike the fact that additional features are only available with a paid subscription after the first 40 minutes for free users.
What problems is the product solving and how is that benefiting you?
Zoom makes it easier for our remote team to stay connected and collaborate in real time. With Zoom, we can create separate spaces for each project or group within the same platform, so communication stays organised and on track.


    Gary W.

Zoom is more reliable than Teams...

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is very reliable and easy to use. It is easier to change your background than Teams.
What do you dislike about the product?
but you have to pay for it... Teams is included in your Microsoft365 license, which most people have already. Bit of a hard one for Zoom to solve!
What problems is the product solving and how is that benefiting you?
Zoom is great for meetings. Very reliable. I also find it very good for doing tutorials for IT.