Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Very useful and reliable tool
What do you like best about the product?
I like how widely Zoom is used and adopted. It makes it easy to schedule meetings outside of my organization. It's reliable and I like the breakouts function.
What do you dislike about the product?
I can't think of anything I dislike, except when it's time to join a meeting and there's an update that needs to be run and it takes a couple of minutes.
What problems is the product solving and how is that benefiting you?
Our organization is fully remote so it's nice to be able to collaborate with coworkers via Zoom and share our screen while doing so. We also hold training for members and the fact we can send them to breakouts is very valuable to us.
Does what it says
What do you like best about the product?
Consistent. We rarely have issues with it.
What do you dislike about the product?
Expensive. I wish it was a more reasonable price for small businesses.
What problems is the product solving and how is that benefiting you?
Meeting virtually as a company. HIPAA telehealth.
Great Communications Platform
What do you like best about the product?
Ease of communication. Usually great video quality assuming network is strong enough. Streamline use and easy settings menus. Very easy to onboard. Numerous integrations with other platforms. We use it for our day to day communication. Customer Support is great. Very easy to onboard with new users, easy implementation.
What do you dislike about the product?
I have not used a platform better than Zoom so have nothing better to compare it to. It is the leading communications platform. We use the app version which has text and call capabilities. It's great.
What problems is the product solving and how is that benefiting you?
Zoom streamlines our communication solving any issues that were present with our old email/phone call method. With their instant chat in the app communciation is extremely easy. Furthermore you can pop right into a screenshare meeting right from chat into video. It makes communication so much faster which benefits the speed at which we can be productive.
A video conferencing application worth using
What do you like best about the product?
The smooth connection and conduct of meetings. I use it in my phone as well for my office work.
What do you dislike about the product?
Sometimes the application becomes very slow. However the finding of bugs and enhancing the tool can resolve this issue
What problems is the product solving and how is that benefiting you?
Video conference, webinar, trainings
We use Zoom for everything!
What do you like best about the product?
The interface is user friendly, and updates are downloaded very quickly. Some of our attendees do not keep up with technology, so the fact there are few UI changes makes it easy to come back to and recognize the features. Customer Support is ALWAYS responsive.
What do you dislike about the product?
I would prefer to see the updates announced. Sometimes we stumble upon them accidentally, and while this is great, I would like to know where I can see upcoming updates so we can stay even more abreast of them.
What problems is the product solving and how is that benefiting you?
Remote learning for our international community. We can offer greater scope of support in technical support department. We save $$ on travel with our remote trainings.
Zoom meeting and phone
What do you like best about the product?
Easy to use both meeting and phone apps.
What do you dislike about the product?
The admin pages are a bit clunky and could be simplified
What problems is the product solving and how is that benefiting you?
The ability to connect virtually without having to be in office. Easier to see screen sharing without having to print docs.
Until know a very good experience with the service.
What do you like best about the product?
I like the opportunity to add translation to have a better communication. I like the settings for backgrounds as well.
What do you dislike about the product?
There nothign I could consider non helpfull.
What problems is the product solving and how is that benefiting you?
Basicly communication Is my jod is Remote!
Zoom is the way to go!
What do you like best about the product?
The ease to connect several people at one time.
What do you dislike about the product?
Sometimes it is glitchy and we have issues connecting
What problems is the product solving and how is that benefiting you?
Communicating with multiple people who live in different areas and time zones
Zoom in Helathcare
What do you like best about the product?
We use Zoom daily to provide secure HIPAA compliant meetings and treatment sessions.
We also use the chat feature and it works seamlessly
We also use the chat feature and it works seamlessly
What do you dislike about the product?
We don't dislike anything about zoom it is a great experience
What problems is the product solving and how is that benefiting you?
zoom allows us to provide telehealth medical appointments to many people.
Amazing platform for conducting meetings
What do you like best about the product?
The user friendly feature and also the recording option is well developed.
What do you dislike about the product?
There is nothing much I like about this, it is better.
What problems is the product solving and how is that benefiting you?
It has helped in conducting the Board Meetings easily without requiring to conduct a Physical Board Meetings during and after Covid.
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