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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mike C.

ZOOM Conferencing

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
Easy way to plan and conduct virtuall meetings
What do you dislike about the product?
Linking to outlook sometimes is cumbersome
What problems is the product solving and how is that benefiting you?
It makes it easy and convenient to connect virtually


    Luiza Dior T.

Powerful Yet Simple—Audio Transcription Makes Zoom Workplace Shine

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is the best because it's powerful without being confusing. The best feature today is like having an audio transcription, it helps a lot for a Virtual assistant beginner like me.
What do you dislike about the product?
There is only a 30-minute free meeting that you should use
What problems is the product solving and how is that benefiting you?
Nothing, just to add a subscription if you want to avail extra hours for the meeting.


    Irfan H.

Zoom Workplace: Friendly, Easy Interface with Messaging and Helpful Meeting Recording

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The best feature about Zoom Workplace is friendly and ease to use the interface, where all level of employee easily use. The combination of video streaming, messaging i.e sharing links/materials makes complete package for meetings or conferences. For keeping record the recording meeting feature is very helpful.
What do you dislike about the product?
The dislike about Zoom Workplace getting or reserver system resources. Its need higher internet speed otherwise it drops audio and showing distorated video streamings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is complete package or tool where use for instant meetings, scheduling meetings, calls, chat, which help to avoid different application for seprate things. In this comunication make faster and organized. The new feature of summerize meetings by using AI is quite benefiting to keep record of meeting agendas.


    Mary T.

Easy Way to Connect with People Beyond My Local Area

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like connecting with people outside of my local area. Can be used for both office and personal meetings.
What do you dislike about the product?
It does use a lot of bandwidth sometimes.
What problems is the product solving and how is that benefiting you?
It lets me connect and visit with friends and churches in other parts of the country


    Mayur m.

All-in-One Meetings, Chat, Phone, and Scheduling Made Easy

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Join or host video meetings

Chat with your team

Make phone calls (Zoom Phone)

Manage calendar and schedule meetings

Share documents, notes, and whiteboard
What do you dislike about the product?
Not observed and negative but while joining link from browser it ask to open in app after refresh will give option join from browser.
What problems is the product solving and how is that benefiting you?
Collaborating in project among all team member easy to communicate take calls share files, manage meeting schedule, calendar event


    Ionela C.

Effortlessly Connects Teams, Needs Simpler Links

  • March 15, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is easy to use. The initial setup was very easy, which made getting started a breeze. I value the 'react' feature in Zoom Workplace and I find it helpful for video conferencing work. Overall, I highly recommend it, giving it a 10 out of 10 for recommendation.
What do you dislike about the product?
the links are complicated. It should be one link like Google Meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video conference work, making it easier to communicate with people at work.


    Elias H.

Very Useful for Demos and Group Meetings

  • March 14, 2026
  • Review provided by G2

What do you like best about the product?
It’s very useful for running demos and hosting group meetings.
What do you dislike about the product?
The camera doesn’t always center on my face.
What problems is the product solving and how is that benefiting you?
It helps me run professional demos with prospects, and I get recordings with clear, helpful summaries after every meeting.


    Dexter K.

Feature-Rich Yet Slow to Start

  • March 14, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace intuitive, especially with its ease of use and features. The integrations are helpful too, like having my AI notetaker join calls automatically. It lets me focus on the conversation without worrying about taking notes. The calendar syncing is great because it ensures I never miss a meeting or call. The call interface is pretty user-friendly with features like raising hands, clapping, or even saying BRB, plus the option for private or community chat during calls. I appreciate the more extensive feature set compared to Google Meet and that most of my collaborators use Zoom Workplace, making it a convenient choice.
What do you dislike about the product?
It takes forever to load, even on my relatively new MacBook Pro laptop, even with it updated. I have to join calls 3-5 minutes early just to ensure I'm in them by the time they start because Zoom, when loading up, is a dinosaur.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with my team, plan video calls, and have virtual conversations. I love the AI notetaker for focusing on calls and calendar syncing to remember meetings.


    Maryama B.

Feature-Rich Zoom Scheduling That Keeps Our Team Organized

  • March 14, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to integrate and preplan zoom calls into my teams schedule. I am an administrative coordinator and this is a big part of my job. I like the amount of feature it offers, including background blurring, webinar, and direct messaging.
What do you dislike about the product?
Whenever I schedule meetings it doesn’t send it to my email, I always have to add my own email after the fact to make sure it shows up on my Google calendar
What problems is the product solving and how is that benefiting you?
It enables my team, that is in many different locations, to meet in an accessible way.


    Sally M.

Zoom Workplace: Effortless Global Networking

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace so easy and reliable to use. It offers so many different options to enhance a meeting, record a meeting, and make it almost as good as having a face-to-face call. I appreciate being able to record meetings and have transcriptions to refer back to, which saves me from scribbling notes and makes things quicker and easier. The setup was very quick and easy, and I love how it integrates with my CRM, helping me to book calls efficiently.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables my business to go global by allowing me to speak to anyone online anytime from anywhere.