Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,064 reviews
from and

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5-star reviews ( Show all reviews )

    Rajesh khanna K.

Zoom workplace usage

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
Now Zoom Workplace is integrated with AI, which adds real value by summarizing the meeting and capturing key highlights. I can also take notes during the meeting, which makes it easier to keep track of what was discussed.
What do you dislike about the product?
Right now, I feel it has too many AI-related features added.
What problems is the product solving and how is that benefiting you?
After the meeting, if someone shares any data with me or would like to continue discussing that specific meeting, it’s easy to do. Zoom works well and helps solve those problems.


    Alejandra A.

Easy-to-Use Tool for Hosting Remote Work Conferences

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
It's really helpful to host a work conference with all of the remote workrs and it's easy to use.
What do you dislike about the product?
The only downside is that the free version is limited to 45 minutes, but once you pay, that issue is resolved.
What problems is the product solving and how is that benefiting you?
That I can coordinate meetings with all my coworkers in different countries and communicate with everyone.


    Ahmad J.

Zoom Workplace’s AI Tools Turn Meetings into a True Productivity Hub

  • May 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace stands out thanks to its AI tools that genuinely save time. Features like meeting summaries, smart recordings, and chat thread recaps help keep everyone aligned without extra effort. It’s no longer just about video calls; it feels like a complete productivity hub that brings everything together.
What do you dislike about the product?
Zoom Workplace can feel a bit limited on the free plan.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve meeting overload, scattered communication, and language barriers. As a result, I spend less time catching up and our teamwork feels smoother and more coordinated.


    Om D.

Zoom Workplace: Smooth Collaboration But Room for Improvement

  • May 09, 2026
  • Review provided by G2

What do you like best about the product?
I like many things about Zoom Workplace, but what I appreciate most is how easy it is to use, along with its clear video and audio quality. I also rely on features like screen sharing, chat, video recording, and workflow meetings, which help keep communication smooth and professional. Zoom Workplace makes it easier for me to connect with people remotely and supports better communication and productivity overall.

Screen sharing helps me explain ideas more clearly, chat enables quick communication, and recording lets me review meetings later. The high-quality video and audio also make discussions and decisions feel more effective and professional. Setup was very fast and straightforward, which makes the platform especially user-friendly for new users.
What do you dislike about the product?
One area Zoom Workplace could improve is the occasional connectivity or audio issues that come up during meetings, especially on weekends. It would also help if the app strengthened its background noise reduction and made certain features more intuitive and easier for new users to understand.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me stay connected remotely by letting me attend meetings, collaborate in real time, and avoid unnecessary travel. It addresses common communication and collaboration challenges with features like screen sharing and file sharing. Overall, it improves my team’s efficiency thanks to clear video and audio quality.


    Mohammed S.

Easy to Use

  • May 09, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, and everyone can connect easily across different device types and operating platforms.
What do you dislike about the product?
it needs a bar with all buttons needed through the meeting to avoid menus and search
What problems is the product solving and how is that benefiting you?
illustrating and presenting to others during the meeting


    Akash K.

All-in-One Platform with Reliable Quality and a Time-Saving AI Companion

  • May 09, 2026
  • Review provided by G2

What do you like best about the product?
What I like best is how it brings everything into one place. The video and audio quality are consistently reliable, but the real standout for me is the AI Companion. It’s incredibly helpful for generating quick meeting summaries and action items, which saves me a ton of time on follow-ups and keeps the whole team on the same page.
What do you dislike about the product?
To be honest, I don't really have any major complaints or dislikes. The platform has been very reliable and consistently meets all my daily work needs without any issues.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of “app switching” by keeping my chat, meetings, and whiteboard all in one place. It really helps reduce that feeling of being scattered across different tools. The biggest benefit for me is the AI meeting summaries; they let me focus on the conversation instead of frantically taking notes, which makes my whole workday feel more productive and organized.


    Prince S.

Easy Room Creation and Member Assignment for Smooth Collaboration

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
The most important thing is when we need to do any activity, we can create rooms in it and assign members to those rooms
What do you dislike about the product?
Well we are using subscribed version but for free version the meeting duration should be little more
What problems is the product solving and how is that benefiting you?
Well, it benefits us in remote working, collaboration and reduces the app switching. Most important, everything is organised.


    Brad S.

Great Workplace Platform

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
I love that everything is all in place. The phone, chat and Virtual meetings.
What do you dislike about the product?
I wish some of the features were more customizable to work better for my company.
What problems is the product solving and how is that benefiting you?
It allows are phones, chat and video conferencing to be all on one platform which boost productivity and makes for happier employees.


    Ujwal S.

Simple to use video conferencing tool, almost 100%

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
Simple to setup and join the meetings - ease of access and use
What do you dislike about the product?
Number of pop ups I get when trying to join in on a laptop, can be made simpler
What problems is the product solving and how is that benefiting you?
Easy backup for setting up a meeting anytime in the last minute


    Emma B.

Zoom: An All-in-One Work Hub That Goes Beyond Video Meetings

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Zoom is that is it an all in one work hub meaning that is much more than just a video meeting app.
What do you dislike about the product?
It can be a little slow to use at times, and occasionally the meeting links don’t work. The interface can also feel cluttered and overcomplicated. It relies heavily on internet quality, so if your connection is slow, the app will be slow too. On top of that, the free and mobile versions have limited features, which can feel quite restrictive.
What problems is the product solving and how is that benefiting you?
It has solved the issue of needing to be in the office all the time for meetings. You can also connect with your peers from anywhere, which is really useful for me because I tend to work from home a lot. As a result, this app has become my go-to for staying in touch remotely.