Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Intuitive and Stable Platform That’s Effortless to Use
What do you like best about the product?
Very easy to use. Intuitive and has a great core for the stabilization of the calls and the workplace.
What do you dislike about the product?
On the free side, there is no warning when a meeting is about to be finished .
What problems is the product solving and how is that benefiting you?
Communication with clients and between workmates.
All-in-One Collaboration Made Effortless
What do you like best about the product?
I like Zoom Workspace because it brings meetings, chat, and collaboration into one simple place, making teamwork faster, clearer, and more connected whether I’m working remotely or in the office.
What do you dislike about the product?
I appreciate Zoom’s reliability and the range of features it offers. However, I sometimes find the workspace a bit cluttered, as the settings and options are distributed in a way that can make navigation and efficient customisation take a little extra time.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key problems that are especially relevant in the third sector, where budgets are often tight and teams are spread across different locations.
One major problem Zoom Workplace addresses is the high cost and logistical challenge of in-person meetings. Travel expenses, venue hire, and time spent commuting can quickly drain limited resources. By enabling reliable virtual meetings, Zoom allows organisations to connect staff, volunteers, partners, and beneficiaries without these added costs. This helps ensure that more funding and time can be directed toward core mission activities rather than overheads.
Zoom Workplace also solves the challenge of collaboration across distance. Many third-sector organisations work with remote teams, part-time staff, trustees, and external partners. Zoom’s video meetings, chat, and screen-sharing features make it easier to collaborate, make decisions, and stay aligned, even when people cannot be in the same physical space.
Another problem it addresses is accessibility and flexibility. Zoom allows people to join meetings from different devices and locations, making participation easier for those with caring responsibilities, disabilities, or limited ability to travel. This inclusivity strengthens engagement and helps organisations draw on a wider range of voices and expertise.
For me, Zoom Workplace is beneficial because it enables effective communication while keeping expenses low. It allows our organisation to meet regularly, respond quickly to issues, and maintain strong working relationships without the financial strain of frequent travel or physical meetings. As a result, we can operate more efficiently and focus our limited resources on creating positive social impact.
One major problem Zoom Workplace addresses is the high cost and logistical challenge of in-person meetings. Travel expenses, venue hire, and time spent commuting can quickly drain limited resources. By enabling reliable virtual meetings, Zoom allows organisations to connect staff, volunteers, partners, and beneficiaries without these added costs. This helps ensure that more funding and time can be directed toward core mission activities rather than overheads.
Zoom Workplace also solves the challenge of collaboration across distance. Many third-sector organisations work with remote teams, part-time staff, trustees, and external partners. Zoom’s video meetings, chat, and screen-sharing features make it easier to collaborate, make decisions, and stay aligned, even when people cannot be in the same physical space.
Another problem it addresses is accessibility and flexibility. Zoom allows people to join meetings from different devices and locations, making participation easier for those with caring responsibilities, disabilities, or limited ability to travel. This inclusivity strengthens engagement and helps organisations draw on a wider range of voices and expertise.
For me, Zoom Workplace is beneficial because it enables effective communication while keeping expenses low. It allows our organisation to meet regularly, respond quickly to issues, and maintain strong working relationships without the financial strain of frequent travel or physical meetings. As a result, we can operate more efficiently and focus our limited resources on creating positive social impact.
All-in-One Collaboration with Seamless Reliability
What do you like best about the product?
It's all in one collaboration experience. It's reliable video meetings, instant message option, file sharing regardless of location. Additionally, it's interface is intuitive and the option for keeping notes is a great add-on. Also, I have never experienced it's server going down.
What do you dislike about the product?
That it requires and lot of system resources and in addition to that the pricing for addition features is very high. Also it does not allow bulk messaging which could be great help if added.
What problems is the product solving and how is that benefiting you?
It's all - in platform like texting outside organization and video conferencing within organization is great. I don't have to use multiple platforms which waste the time. The notes feature is great, as it helps takes notes on the go while on call with my candidates.
Effortless Setup and Superior Usability
What do you like best about the product?
I really like the ease of navigating the Zoom Workplace program. It's easily signed in to and navigable, which makes it very user-friendly, even for a basic user. Setting it up was easy.
What do you dislike about the product?
So far I have not found anything I dislike.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy to sign in and navigate, allowing even basic users to use it without issues.
High-Quality Video and Audio for Professional Meetings
What do you like best about the product?
High-quality video and audio make meetings smoother and more professional
What do you dislike about the product?
connectivity problems, lag, or audio/video glitches
What problems is the product solving and how is that benefiting you?
I don’t need to switch between multiple apps to communicate — everything is centralized, which saves time and reduces confusion
Essential Tool for Seamless Virtual Classes and Global Connectivity
What do you like best about the product?
It really help us taking virtual classes for the students, it helps us to connect with the students world wide. Ease to use and implementation and good customer support in the paid version. We use it frequently for classes and it has number of features like, screen sharing, board usage
What do you dislike about the product?
Sometime it lags and in the free version it only allows you to have a meeting for 45 mins, so it is always better to use the paid version
What problems is the product solving and how is that benefiting you?
it helps us to connect with the students worldwide and have a good and strong system as well.
Effortless Remote Training and Demos with Seamless Hosting
What do you like best about the product?
I use it for giving training and demo of my software. The best thing is i can make my invites as a host and ask for the remote access. It makes it very easy to work remotely.
What do you dislike about the product?
There isn't such thing that i dislike. But when ever we start a meeting from a meeting link it ask me to download the app and if i already have a app then also it asks me from where to join the meeting. It should choose by itself and start the meeting.
What problems is the product solving and how is that benefiting you?
We are a saas company and we need to give demo and training virtually. Zoom helps a lot in that and make the process seamless. It fullfills my need in my sales process.
Zoom Workplace is Friendly but Professional.
What do you like best about the product?
What I appreciate most about Zoom Workplace is how it unifies communication and collaboration within a single, dependable platform. The seamless transition between meetings, chat, and shared workspaces streamlines teamwork, making it both quicker and more organized. This integration minimizes obstacles, maintains conversations within their proper context, and ensures that teams remain connected, regardless of whether they are working remotely or together in person.
What do you dislike about the product?
One downside of Zoom Workplace is that the sheer number of features and notifications can sometimes feel overwhelming. It often takes a while to learn how to adjust and personalize the settings to minimize distractions. Furthermore, having chats, channels, and meetings all integrated in one platform can occasionally make it more difficult to quickly find previous conversations or files.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has significantly improved my communication with colleagues, allowing me to connect quickly through meetings or chat without unnecessary delays or misunderstandings. I also appreciate how having all the necessary tools in one platform saves time, as I no longer need to juggle multiple apps or constantly switch contexts. The shared channels and meeting spaces are especially helpful for keeping everyone aligned, making it easy for the team to stay updated with files, decisions, and important information. Additionally, Zoom Workplace supports my need for flexibility, enabling me to collaborate effectively whether I am working remotely, in the office, or on the move, without being restricted to a single location.
Zoom Workplace Great for Business Meetings
What do you like best about the product?
I like how easy it is to use & how seamlessly it operates
What do you dislike about the product?
There isn't anything that I dislike about Zoom Workplace
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the need for hosting business meetings & that benefits me by facilitating necessary work meetings
An Easy-to-Use Collaboration Tool That Delivers Results
What do you like best about the product?
best about Zoom Workplace is its simplicity and reliability. It brings meetings, chat, calls, and collaboration tools into one easy-to-use platform, which improves productivity and communication. The stable performance, high audio/video quality, and seamless integration with calendars and other tools make collaboration efficient, whether working remotely or in the office.
What do you dislike about the product?
While Zoom Workplace is generally effective, occasional connectivity or performance issues can occur, especially on lower bandwidth networks. Some advanced features are available only in higher-tier plans, which can increase costs. Additionally, managing notifications across chat, meetings, and calls can sometimes feel overwhelming, and deeper customization options for workflows and integrations could be improved.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration challenges by providing a single platform for meetings, messaging, and calls. It reduces delays caused by scattered tools, improves team coordination, and enables faster decision-making. This benefits me by saving time, improving productivity, and ensuring clear, reliable communication with internal teams and customers, regardless of location.
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