Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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A great video-conferencing software!
What do you like best about the product?
I like that you can share your screen with others, it is a clear interface, and it is a seamless way to collaborate with people. Ever since working from home, it has been an essential tool in connecting with others.
What do you dislike about the product?
I dislike some things. Sometimes, they are way too many updates, the settings are not that clear, and people and I complain about there being issues in connecting. There are some audio issues as well.
What problems is the product solving and how is that benefiting you?
It helps me connect with people within my organization as well as clients. It helps with training new members of the team as I can screenshare. I also like the chat function within the video-conferencing tool so that if people are not comfortable to speak out on the call, they can just type out responses or questions.
User Friendly - Great way to stay in touch virtually
What do you like best about the product?
Easy to use, fast to login, can connect with many people at once, a lot of good features. Multi-use platform (phone, computer, etc) Love Whiteboard feature for team meetings
What do you dislike about the product?
Nothing to complain about -prices are a little high, but the Basic version does offer alot.
What problems is the product solving and how is that benefiting you?
Working from home -allows us to connect and use whiteboard feature and screen sharing so we can collaborate
Great Video Meeting Platfom
What do you like best about the product?
Zoom is super simple to use and has a lot available on the free version making it very easy for businesses to access the platform without impacting them on a financial level.
What do you dislike about the product?
The time limit on the free version does not allow you to continue to pass 45 minutes, meaning you must stick to your 45 minutes for any conference or meeting which other services offer free unlimited meetings.
What problems is the product solving and how is that benefiting you?
Zoom has come a long way since it became a necessity of everyday life it has come leaps and bounds to be where it is at today, but the traffic on the site is a lot more streamlined.
Gets the job done
What do you like best about the product?
It does exactly what I need it to. Most of the UI is pretty easy to navigate. I like that it integrates with a variety of platforms like Fathom and Google Calendar so that it reduces a lot of friction as a Virtual Assistant. It's made working remotely and communicating over long distances much more accessible.
What do you dislike about the product?
I wish there was a live caption feature like Google Meets. The auto-recording feature can be touch and go. The most annoying thing about using it is launching the meeting. It always takes me in this roundable cycle of waiting for the browser page to open and then launch the Zoom software, confirming I'm the host by logging in again.
What problems is the product solving and how is that benefiting you?
Despite all the things I nitpick about it, it's ushering a change in the working landscape. People are able to connect with others for professional and personal reasons. It's filling the gap that the previously leading video conference software of the early 2000s left. It offers mostly high quality calls and recordings. Just using the free tier alone to conduct business gets the job done.
It does what it needs to do!
What do you like best about the product?
Zoom provides a necessary medium for speaking with a decentralized workforce for companies that do not use Microsoft Office Suite.
What do you dislike about the product?
Due to Zoom's affiliation with the chinese government not all of my customers will collaborate over zoom and I have to use WebEx.
What problems is the product solving and how is that benefiting you?
Collaborating internally, speaking with customers.
Somewhat reliable
What do you like best about the product?
Ease of access and user-friendly. Screenshare
What do you dislike about the product?
Inconsistent connection and unreliable quality.
What problems is the product solving and how is that benefiting you?
Quality of calls and connection
Quick Video Conferencing software
What do you like best about the product?
Using zoom is so easy I like most the simplifying video conferencing experience
What do you dislike about the product?
Zoom settings and chat window needs greate attension and improvement.
What problems is the product solving and how is that benefiting you?
Zoom is very quick video conferencing app and it can be used instantly when required even if it is not installed as it has very less overheads and installation setup is fast.
Works well for sharing documents
What do you like best about the product?
I like that the controls for adjustment of the application are easy to use.
What do you dislike about the product?
Sometimes it can be glitchy. I have had issues when there are several people online.
What problems is the product solving and how is that benefiting you?
I have noticed that in the last year or so that many of the minor issues that I experienced have been remediated.
Connect with clients and collegues online with ease
What do you like best about the product?
User-friendly platform, Zoom is now renowned to be the go-to videoconferencing platform. I was using it before the pandemic and it helped me to connect with either clients or even my family. The tools integrated into the platform make it very powerful and offer a wide range of functionalities to connect with the audience in different ways.
What do you dislike about the product?
I explored other alternatives for Zoom because my budget didn't allow me to pay for the paid version anymore as I am using a new device that wasn't allowing me to record the meetings without a paid membership. I would have enjoyed that the platform would offer the same benefits to all types of exploitation systems and devices.
What problems is the product solving and how is that benefiting you?
Zoom helps me to connect with my clients and my community no matter where I am in the world. As a digital entrepreneur with an unusual lifestyle, it was important to me to be able to connect with people in real time easily.
Meeting with zoom
What do you like best about the product?
Even with many people in the same meeting, it never lags. It also supports breakout rooms functionality which helps users to move around rooms and communicate between them. All rooms are independent of others, which is impressive; we can make up to 50 rooms.
What do you dislike about the product?
When installed into computer devices and tried to use it, the zoom window keeps focusing unless you minimise it.
What problems is the product solving and how is that benefiting you?
Zoom helped us during covid times to meet our family members and see their faces. Also, it is helpful for business meetings as it is much more reliable than any other available tools. In our company, we do company meetings via zoom only.
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