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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aniket C.

Best Hosting Software

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is a very helpful and organised software for Professionals. Joining meetings, hosting privacy, screen recording and multiple user compatibility support has been top-notch.
What do you dislike about the product?
Not any areas as of now. Has always been compatible with zero lag and no downtime issues.
What problems is the product solving and how is that benefiting you?
Getting our projects the desired visibility from professionals across the world and hosting virtual meets in a smooth manner. Love how the software is evolving and many other updates making it better every passing day.


    Financial Services

I use Zoom for doing all business related as well as personal collaboration tasks

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use and how collaboration is so easy
What do you dislike about the product?
I don't dislike anything about Zoom. I think it is a great product
What problems is the product solving and how is that benefiting you?
It solves the issue of meeting people who are not physically present around.


    KUSHAL A.

Zoom

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
(1) Zoom's user-friendly design makes it simple to use and participate in video conferences for people of all skill levels.

(2) Versatility: Various tools, like screen sharing, virtual backdrops, and breakout rooms, promote cooperation and meeting participation.

(3) Video and audio quality: Zoom typically provides dependable video and audio performance, ensuring crystal-clear communication and seamless interactions.
What do you dislike about the product?
(1) Security issues: In the past, Zoom had privacy and security problems, which raised questions about how sensitive information would be protected during meetings.

(2) Fatigue and lack of personal connectionLong-term Zoom use might cause video conference fatigue since it might not accurately mimic in-person meetings' interpersonal dynamics and exchanges.

(3) Reliance on a stable internet connection: Dependence on a steady internet connection: Unstable or poor internet connections might interfere with the video and audio quality during meetings, which is inconvenient.
What problems is the product solving and how is that benefiting you?
Zoom resolves several issues in distance communication and cooperation, which benefits users in many ways. It covers several issues, including:

Geographical barriers: Zoom enables remote collaboration without requiring physical presence by allowing users from various regions to join and interact in real time.

Trips expenditures and time: By offering a platform for virtual meetings, Zoom lessens the need for lengthy trips, saving businesses time and money on lodging, travel, and related costs.

Flexibility and convenience: Zoom allows participants to attend meetings from their desired location, be it their home, business, or another remote area. This promotes flexible work arrangements. This convenience encourages work-life balance and meets a range of scheduling requirements.

Enhanced collaboration: Zoom enables collaborative work, encouraging creativity, productivity, and successful teaming using tools like screen sharing, virtual whiteboards, and breakout rooms. It allows participants to collaborate on projects in real-time, exchange and edit documents, and generate ideas.

Accessibility and inclusivity: Zoom makes it simpler for anyone to participate in meetings and events regardless of mobility issues, health issues, or other difficulties. It ensures inclusion by giving everyone the same opportunity to participate and contribute.

Scaling and scalability: Zoom is appropriate for various uses, including company-wide meetings, webinars, seminars, and online conferences. It can hold many attendees in a single event or meeting. This scalability enables effective collaboration between many teams and departments and allows organizations to reach a larger audience.


    Amruta P.

Zoom : Advancing Remote Collaboration and Communication

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is :
It is user-friendly, wherein setting up and joining meetings is simple, requiring minimal technical knowledge. We can quickly adapt the platform and navigate through its various functionalities easily.
What do you dislike about the product?
Zoom is a widely used and highly regarded platform, but the zoom has a few issues.
Although Zoom has put some security measures in place to protect the data and ensure privacy, it has faced criticism and investigation where unauthorized people gained access to meetings.
What problems is the product solving and how is that benefiting you?
Zoom is solving several problems related to remote collaboration and communication which is benefiting us in multiple ways:
Zoom allows individual and multiple teams to connect and collaborate.
Zoom real-time audio and video communication wherein we can talk face-to-face even when the person is in the same location.
Zoom offers cross-platform support, making it accessible to us across different devices and operating systems. It allows us to join meetings from desktop computers, laptops, tablets, or smartphones.


    Tabish P.

Zoom user experience

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is the best online platform in order to connect with others. We can easily connect to each other with the help of the easiest and simplest software by the developers.
What do you dislike about the product?
There are some bugs which needs to be fixed. Sometimes the apps crash
What problems is the product solving and how is that benefiting you?
Zoom solving the problem which is majorly face in any organization and corporates even in school/Institute are not able to connect in a easy way to each other. Hence zoom makes connected anytime anywhere


    Vishal N.

"The Best Business meeting app"

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
One to One meeting is the best feature I enjoyed a lot, attending or scheduling webinars , Voice clarity is astonishing & last but not least easy to use.
What do you dislike about the product?
Minimizing and maximizing the screen is a hard task; recording quality can be improved, & Chatbot is useless.
What problems is the product solving and how is that benefiting you?
I have been using Zoom since the lockdown in working from home, and it has benefited me to work remotely and attend team meetings; in case of Internal tickets, Zoom screen sharing has helped me to solve tickets and explain my issues.


    Brandonn G.

Using Zoom, Screensharing Like a Pro

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom's video and quality are excellent even if I am using a low-bandwidth internet connection, this is the biggest thing that differentiates Zoom from the other competitors. This makes it easy to have clear and productive meetings, as the biggest issue has always been the interruptions that happened during the meetings, and Zoom has been of the utmost professionalism to make sure these issues are gone from the users. The support is broad from Applications, Software to using only a browser - the availability to use it is easy for all of ages and not techy saviors.
What do you dislike about the product?
One of the biggest issues that I had while using Zoom was that unauthorized people could join without permission this was sometimes disruptive as I had to make them go away myself, Zoom has taken a lot of steps to address this issue but it still has to be completely solved.
What problems is the product solving and how is that benefiting you?
When I am away from my work location, Zoom makes it easy for me to connect with people no matter where they are. This is very helpful for me but also for other businesses that have employees in multiple locations. It makes it easy to schedule meetings and to track the attendance. I can easily see who is in the meeting and can collaborate using a whiteboard, screen-sharing,file-sharing, and tons of other awesome features that Zoom provides for everyone. Anyone can use Zoom and find its benefits throughout remote digital times.


    Ryan T.

Zoom makes everyday video calling simple and easy

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
I like that zoom has become more use friendly over the years. It listens to what it's customer base wants and creates it. Zoom has added extra accessibility features as well.
What do you dislike about the product?
I wish zoom had better close captioning. I also wish there was an easier way of navigating the pop up alerts when people use the chat box or reactions. When doing webinars, that is what most complaints are around.
What problems is the product solving and how is that benefiting you?
Zoom is really adding new features to make zoom more individualized. For example, being able to turn off chat box notifications or minimizing reactions display.


    Adelia M.

Zoom: A One Platform that Change All

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
The features it has are truly helpful for my daily activities. As a student with a lot of activities online, the room capacity, video setting, convenient agenda set up, and recording helps a lot.
What do you dislike about the product?
The update for the Zoom apps on PC sometimes affects the video quality and some features, in some PC, after you update your zoom, you're unable to use the video background. Other time it also affects the video quality resolution and makes it stutter.
What problems is the product solving and how is that benefiting you?
The online meeting, especially during this fast pace era. Many conferences and meetings are conducted online to reach more people, breaking the time and place limit. Another thing, when the classroom is canceled, the teacher will use zoom to have the class on another day. It helps students to keep up with the class.


    Mauricio N.

It is an excellent tool.

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
Zoom has proven to be highly reliable in terms of stability and security. Throughout my use of the application, I have not experienced significant issues with service outages or unexpected interruptions. One of the most significant advantages of Zoom is its ability to support multiple participants in a meeting. This feature becomes especially useful when it comes to virtual events, webinars, or online classes.
What do you dislike about the product?
During the pandemic, Zoom managed to significantly improve its service. However, one of the recurring problems I experienced was the failure of connection links when sharing them with other participants. It is important to consider the quality of the network, as it is likely that other participants did not have a good connection. Additionally, I noticed that when the number of participants in the meeting was high, the quality of the image and audio decreased. This could also be caused by bandwidth capacity and internet signal. It is difficult to determine whether the platform's failures are due to operational issues or connection quality.
What problems is the product solving and how is that benefiting you?
oom solves the problems of remote communication, offers ease of use, audio and video quality, collaboration tools, multiplatform connections, and scalability. These benefits allow us to stay connected, work and learn remotely, and collaborate effectively, even in situations where in-person contact is not possible.