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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Madeline M.

Zoom review

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is one of the top videoconferencing platforms. Managing video and audio from the beginning to the end of the meeting is quite straightforward thanks of its simple interface. It provides high definition video and crisp audio. Aside from that, screen sharing, chat, and virtual backgrounds are really beneficial for connecting with our clients. Zoom offers recording options, which saves us time by eliminating recording additional movies afterwards. It's very effective for presentations, teamwork, and remote work.
What do you dislike about the product?
One disadvantage of Zoom is that it relies on a reliable Internet connection, and unreliable network conditions might interfere with video and audio quality. Constant virtual engagement and looking at a screen for long amounts of time can both be psychologically and physically taxing.
What problems is the product solving and how is that benefiting you?
There is no doubt that Zoom is useful for people from all walks of life. COVID-19 provides maximum support for students' education, business meetings for businessmen and virtual connection with clients. It can record the meeting and review it later. Which made me successful in business.


    Professional Training & Coaching

Amazing video conferencing tool!

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
Its an all in one video conferencing tool! Screen shot, sending of videos and pictures. Clear video and you also change your background
What do you dislike about the product?
Nothing... Everything works well and i need for video conferencing is in here!
What problems is the product solving and how is that benefiting you?
Its good for WFH set up. You can attend meetings anytime and anywhere


    HATIM T.

Zoom Review

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
enable us as researchers communicate with university students and share our courses throughout the time of covid. We still use it now within our lab team, and I've been using it for about 2 years. Additionally, you may find new features in the app and the other app they recently duplicated, zoom.
What do you dislike about the product?
One of the major problems I have with Zoom is how inconsistently it performs. I frequently get audio and video slowness, distorted video quality, and sometimes unexpected disconnections during crucial meetings, while having a reliable internet connection. The communication process is disrupted by these technical issues, which also cause frustration and squander time. This was a significant problem during the pandemic's peak hours, although it has since improved.
What problems is the product solving and how is that benefiting you?
Zoom is a popular and adaptable video conferencing platform with a number of features for online meetings and teamwork. It offers a simple user interface, excellent audio and video, and effective collaboration options.

Users may connect and interact invisibly across several platforms thanks to Zoom's integrations with a wide range of third-party tools and applications. It enables integrations with widely used productivity applications, project management programs, and other things.


    Daman Jeet S.

Zoom is easy and affordable solution fir remote meetings

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
The best part is if user connects zoom session from the browser he/she still can let the other person give control to the machine
What do you dislike about the product?
UI can be more interactive so that zoom looks more authentic like webex
What problems is the product solving and how is that benefiting you?
Easy to take remote control of the other person's machine for troubleshooting


    Jay Ryan L.

The most efficient Meeting app

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
The most amazing meeting application ever. It has a lot of options and is very helpful if you are a teacher or hosting a webinar. The grouping option stumbled me!
What do you dislike about the product?
So far, I haven't noticed anything that I really don't like about the applications. So far so good and I highly recommend this to someone who is doing meetings virtually.
What problems is the product solving and how is that benefiting you?
Virtual meetings became more manageable for us to do. It is so easy to access and has many options such as webinar-type meetings, classroom-type meetings, and many more!


    Gunarajulu R.

Meetings using Zoom with Clients

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is a popular video conferencing and online meeting platform that has gained significant attention and usage, especially during the COVID-19 pandemic. Here are some of the best features of Zoom:

High-Quality Video and Audio: Zoom offers high-definition video and crystal-clear audio, providing users with a smooth and immersive meeting experience.

Screen Sharing: One of Zoom's standout features is the ability to share your screen with other participants. This is particularly useful for presentations, collaboration, and remote work scenarios.

Virtual Backgrounds: Zoom allows users to choose virtual backgrounds, which can be either preset images or custom images. This feature adds an element of fun and professionalism to video calls and can be a useful tool for privacy or hiding distractions in the background.
What do you dislike about the product?
While Zoom is a widely used and generally well-regarded platform, there are a few common concerns or dislikes that some users may have:

Privacy and Security Concerns: In the past, Zoom faced criticism regarding its privacy and security practices. However, the company has made efforts to address these concerns and implement stronger security measures, such as encryption and meeting password protection.

Fatigue and "Zoom Burnout": With the shift to remote work and online learning, many people have experienced a significant increase in the number of video meetings they attend. This has led to feelings of fatigue and burnout, commonly referred to as "Zoom fatigue." The constant virtual interaction and staring at screens for extended periods can be mentally and physically draining.
What problems is the product solving and how is that benefiting you?
Problem: One common problem that users may encounter with Zoom is connectivity issues or poor audio/video quality during meetings. This can disrupt communication and hinder productivity, leading to frustration and a less effective meeting experience.
Encourage Audio-Only Participation: In situations where video quality is consistently poor, participants can switch to audio-only mode to ensure smooth communication. This can be especially useful if the meeting primarily involves discussions or if visual content can be shared separately.

Record and Share the Meeting: In case participants encounter severe connectivity issues and are unable to actively participate, consider recording the meeting. Share the recording afterward, allowing those who faced technical difficulties to review the discussion and stay up to date with important information.


    Antony J.

Zoom Review

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is the ability to set virtual backgrounds, which allows users to change their backdrop during video calls. This feature can be fun, professional, or used to maintain privacy.
What do you dislike about the product?
Poor internet connectivity can lead to lagging, freezing, or dropped calls, affecting the overall meeting experience. Additionally, certain features like cloud recording and webinar hosting may have additional costs.
What problems is the product solving and how is that benefiting you?
Zoom allows users to record meetings locally or in the cloud, making it convenient for reviewing discussions or sharing them with absent participants. It also provides automated transcription services for recorded meetings.


    Education Management

Zoom Review

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is extremely easy to navigate and became an indispensable tool during the pandemic.

It has excellent meeting features that cater to various collaboration needs. From video conferences and screen sharing to virtual whiteboards and breakout rooms.

The free version is well-equipped to provide the basic requirements for meetings.
What do you dislike about the product?
I haven't had any significant issues with Zoom since using the software. It has continued to make positive changes since I became familiar with it.

A Zoom tour demonstrating usage upon first opening the application would make things easier for older users.
What problems is the product solving and how is that benefiting you?
The need for remote meetings has become extremely important, and Zoom has provided the software necessary to execute high-quality remote meetings with excellent features that replicate actions that would take place face-to-face.


    Peculiar C. U.

Reviewing Zoom

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like Zoom for a lot of features that make conference meetings on it less stressful. The recording feature on Zoom has been one of my best features, ad it allows us to record all our conversations.

I like the breakout rooms on Zoom. I can have different Teams have meeting in Zoom at the same time. It helps me work effectively with my all my Engineers.
What do you dislike about the product?
I do not like the limit set by Zoom. That the number of people Zoom can accommodate at a seating. It is so small.

I don't like that my free time on Zoom is 35 minutes.
What problems is the product solving and how is that benefiting you?
It solves online virtual meeting problems.
I use it for almost all my online meeting


    Shanea S.

Zoom is one of the best apps out there for video conferencing!

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
I love that Zoom is user-friendly and has excellent video conferencing, meeting, and online event hosting and class or workshop features.
What do you dislike about the product?
I wouldn't say I like that the free version is very limited to time and access to paid features.
What problems is the product solving and how is that benefiting you?
It makes learning and connecting very easy for classes, meetings and appointments.