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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Laurent Sunganani C.

Crystal-Clear Group Calls Make Collaboration Easy

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
Connecting multiple people at once and the video and audio feed is quite clear
What do you dislike about the product?
Well the thing is the hiccups I constantly face trying to join meetings using link that sometimes don't work
What problems is the product solving and how is that benefiting you?
Connecting individuals all over the globe to share ideas and since I always join conferences and courses online I tend to get information easily


    Aman K.

Seamless Meetings with Excellent In-Call Features and Support

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
The in-call features available for both hosts and clients are quite useful. I appreciate how simple it is to join meetings, and the quick support provided makes the experience even smoother.
What do you dislike about the product?
There are so many products available that it becomes challenging to determine which one is the best choice.
What problems is the product solving and how is that benefiting you?
It is easy to connect with people who are far away, which saves a lot of time. It also improves coordination with multiple stakeholders, eliminating the need to reach out to each person individually.


    Education Management

Essential for Academic Meetings and Recordings

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
its helpfull for academic meetings and recordings
What do you dislike about the product?
i cant see what i share when screen sharing. pretty weird
What problems is the product solving and how is that benefiting you?
meeting with research collaborator


    keerthi P.

User-Friendly Video Conferencing Made Simple

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
Zoom offers a solid application for video conferencing. It is very user-friendly, making it easy for anyone to access and operate.
What do you dislike about the product?
If you want to be the primary host, you must have a Zoom account. Otherwise, you can't assign someone else as the primary host. I don't like this feature because I think I should be able to give this permission to any participant I choose, regardless of whether they have a Zoom account.
What problems is the product solving and how is that benefiting you?
I was searching for a better video conferencing application that included a cloud recording feature. Then I discovered Zoom, which completely met my needs.


    Rajesh D.

Effortless Virtual Meetings with Productivity-Boosting AI Features

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
It makes virtual meetings easy. very helpful for people working in corporates or working from home, as it has features of screen sharing which help people to present projects and documents. it boosts productivity through AI features like meeting summaries and noise suppression.
What do you dislike about the product?
Needs improvement in the interface. It has lag issues sometimes, which affects the quality of the call.
What problems is the product solving and how is that benefiting you?
Taking Conference calls , virtual meeting on go and summerizing meetings easily.


    Danielle S.

Convenient Remote Access to Conferences and Meetings

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Being able to attend conferences and meetings from home is incredibly convenient. It allows you to participate in important discussions and events without the need to travel, making it much easier to stay connected and involved.
What do you dislike about the product?
It can be uncomfortable having so many people able to see what's inside your house.
What problems is the product solving and how is that benefiting you?
They are addressing the need for practical transportation to the workplace, offering people greater freedom from having to be in the office.


    Yusif Y.

Versatile Communication Platform with Robust Collaboration Features

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace offers a solid communication platform that goes beyond just video calls, including features like team chats and document sharing as well.
What do you dislike about the product?
While having everything consolidated in one place can be convenient, it also brings some drawbacks for the user experience. I find the interface not particularly intuitive, and there are too many notifications that appear, which can be distracting.
What problems is the product solving and how is that benefiting you?
This platform offers a comprehensive solution to communication challenges within a company. It brings together features like conference calls, messaging, and document sharing, all enhanced by an AI assistant.


    Information Technology and Services

Attractive and User-Friendly Interface Makes Tasks a Breeze

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
The interface is attractive and easy to use, making it very functional overall.
easy to use
What do you dislike about the product?
It's a bit frustrating that the app redirects to the browser for sign-up. It would be much more convenient if this could be handled within the app itself.
What problems is the product solving and how is that benefiting you?
Scheduling and joining meetings is straightforward and hassle-free. protects with access code and passwords


    Emma D.

Reliable, User-Friendly for Seamless Meetings

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for daily team meetings, remote troubleshooting, screen sharing, and collaboration with internal staff and external vendors. As an IT professional, I value it for its stability, ease of deployment, user-friendly interface, and features like screen control, breakout rooms, and meeting management. Honestly, I like that it just works. It’s easy to use, meetings start quickly, and screen sharing is smooth. It just makes working together easier. We can jump on a call, share screens, and sort things out quickly instead of dragging things out over messages or emails. It was fairly easy since most people already knew how to use Zoom, getting started didn’t take much effort. I’d recommend it because it’s reliable, easy to use, and works well for everyday meetings and collaboration.
What do you dislike about the product?
Sometimes it’s just a lot of meetings, and it can feel a bit overwhelming. Also, quality can dip if someone’s connection isn’t great. Helping reduce unnecessary meetings and making it easier to keep calls usable on weaker internet would go a long way. Better defaults and smarter quality adjustments would really help.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves staying connected remotely, enabling quick calls, screen sharing, and real-time problem resolution, avoiding lengthy email exchanges.


    Stark .

Comprehensive Tool with AI, Needs Speed Enhancement

  • December 21, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace combines everything in one platform, so I don't need separate apps for messaging, meetings, phone calls, etc. This centralized setup makes navigation and usage easy and quick, boosting my productivity during active meetings. The built-in AI is also really helpful. It can summarize meetings, generate drafts, find useful information quickly, and take notes for me. Additionally, the initial setup of Zoom Workplace was really quick for me.
What do you dislike about the product?
The app performance and speed could be improved and the collaboration features aren't best compared to others like Google Workspace or Notion.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to have all messaging, meetings, and phone features in one platform, which makes navigation easy and quick. The built-in AI helps by summarizing meetings, generating drafts, finding information quickly, and taking notes, boosting my productivity.