Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
AI Chat and Call Recording Make Zoom a Standout Choice
What do you like best about the product?
Zoom provide AI chat and recording of full call to future purpose
What do you dislike about the product?
about zoom still feels less polished for async collaboration and message organization.
What problems is the product solving and how is that benefiting you?
Poor meeting quality and reliability
Great for Virtual Conferences and Classrooms
What do you like best about the product?
I like that this can be sent out on the calendar invite and that you can use it for breakout rooms.
What do you dislike about the product?
I think other online conferencing apps offer more options and backgrounds. Zoom is a little behind on that aspect but still works!
What problems is the product solving and how is that benefiting you?
This allows us to be able to do business meetings when everyone is not in the same location. I also use this as a test administration platform for online testing where the test taker has to be monitored remotely.
Outstanding Quality and Effortless Team Connections
What do you like best about the product?
I love the ease of connecting. The sound and picture quality is outstanding. It's easy to connect to all team members with a quick link. We use Zoom Workplace every month for our All Hands meetings and we can have over 150 people join with ease. Staff can use the chat feature and sent motions for clapping and thumbs up.
What do you dislike about the product?
There is nothing I can say for disliking this software. I love it.
What problems is the product solving and how is that benefiting you?
We currently are not experiencing any problems with Zoom Workplace. We are very happy with the software.
Unmatched Network Flexibility for Seamless Meetings
What do you like best about the product?
The network flexibility. I’ve never faced breakdown even during poor internet connection. It reduces the resolution and still provides a seamless meeting experience
What do you dislike about the product?
Not much. I would like to have professional backgrounds for video calls
What problems is the product solving and how is that benefiting you?
Connecting with different clients from different organisations.
Easy and reliable tool for everyday work meetings
What do you like best about the product?
Zoom Workplace is very easy to use and reliable for daily meetings. Joining meetings is fast, audio and video quality are usually stable, and screen sharing works smoothly. I like having chat, calendar, and meetings in one place, which helps keep work organized. It doesn’t require much setup and has worked well for me.
What do you dislike about the product?
Some features feel overwhelming or unnecessary for simple users, and the interface can feel crowded at times. Performance can slow down on older devices, especially during long meetings. Also, some useful features are locked behind paid plans, which can be limiting for small teams or individuals.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration issues by bringing meetings, chat, and scheduling into one platform. It makes remote/hybrid work easier by allowing quick meetings, easy screen sharing, and clear communication with colleagues. This saves time, and improves overall productivity.
Empowers Truly Impactful Meetings
What do you like best about the product?
It enables you to really have a fruitful and impactful meeting
What do you dislike about the product?
It is so great that i do not get to dislike it at all
What problems is the product solving and how is that benefiting you?
The fact that you do not get to leave out any part of the meeting conversation
Outstanding Experience from Start to Finish
What do you like best about the product?
Ease to use , Customer friendly , More features
What do you dislike about the product?
Customer service was great at start but now when we have an issue it is a lot harder to get any assistance or answers right away.
What problems is the product solving and how is that benefiting you?
This is benefiting users by streamlining workflows, boosting productivity, improving engagement, and reducing app-switching, making hybrid work smoother and more connected.
Exceptional Virtual Classroom Experience with Zoom Workplace
What do you like best about the product?
Zoom Workplace has proven to be an excellent platform for my Bible College students. It enables us to hold classes in a way that closely resembles in-person sessions, and it fosters meaningful interactions among all the students.
What do you dislike about the product?
I honestly can't think of any drawbacks to the platform. It has worked well for me in every aspect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it possible for me to bring together classmates from all over the country at the same time, enabling us to have meaningful discussions. The platform also lets me create breakout rooms for small group conversations, and then seamlessly bring everyone back to the main group afterward.
Effortless Meetings, Stellar Usability
What do you like best about the product?
I like using Zoom Workplace because I'm able to get people that are remote all in one place, which is really valuable for meetings. I appreciate the tools it offers, and I find Zoom Workplace to be very understanding of what I need. The setup was very easy for me, which is a big plus.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to get remote team members in one place for meetings.
Effortless Meeting Setup and User-Friendly Experience
What do you like best about the product?
Easy to use, and set up meetings, company integration is seamless
What do you dislike about the product?
sometimes it can drop off calls or be hard to connect
What problems is the product solving and how is that benefiting you?
Video meetings while working remote, and setting up easy workflows for meetings
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