Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use platform for virtual meetings!
What do you like best about the product?
Zoom is a great option for virtual meetings. We really enjoy the share screen functionality when we can't meet in person.
What do you dislike about the product?
I don't know that I have any major issues with Zoom. I haven't experienced many issues when using their program.
What problems is the product solving and how is that benefiting you?
We began using Zoom during the pandemic. Before that, we had in-person meetings or phone call meetings. Of course, in-person meetings were canceled and phone call meetings weren't robust enough to share information in a timely, clear way. Now, we can save our program representatives travel time and expenses by having most meetings virtually.
Great way to stay connected
What do you like best about the product?
Ease of use, good quality video, good sound
What do you dislike about the product?
signing on can be a pain, will sign out for no reason, hard to use on mobile, clunky, security issues - zoom bombings
What problems is the product solving and how is that benefiting you?
I use every day --- I am a personal stylist and I can have clients all over the world, thanks to Zoom. I don't have to travel and feel much more connected than if on the phone. I use zoom for my 12 step meetings. We had to close in person meetings because of COVID, but I now have a community all over the world that I see three times a week. My recovery has grown for the better!
Industry Standard and makes changes when they get called out
What do you like best about the product?
It lives up to its "default" reputation as a video conference and webinar platform. When it was lacking (encryption), it stepped up and fixed the issue. We pay for other services that provide alternative video and webinar capabilities, but we still use zoom the most.
What do you dislike about the product?
the recordings still only get one view if done directly to the cloud, and a more customized view if recorded to the local machine... for a truly customized and full-resolution recording, you need to use external software like OBS.
What problems is the product solving and how is that benefiting you?
compatibility and comfortability with the video and webinar platform that most of the world seems to prefer. We could force people to use other platforms, but we don't find zoom too expensive to keep.
The best virtual meeting software I'm regularly hosting or on
What do you like best about the product?
I think Zoom is the best virtual meeting platform that I've used both as a host or participant, mainly because of most peoples' familiarity with it and the ease of use for everyone involved.
What do you dislike about the product?
What I dislike most is something that Zoom can't fix, and it's that the meetings are virtual. I still very much prefer in-person meetings as much as possible for my business.
What problems is the product solving and how is that benefiting you?
Even though I prefer in-person meetings for the business as much as possible, Zoom allows me to get face-to-face time with clients I'd otherwise just speak with over the phone. There is power to that.
Easy to use, takes care of most of my virtual meeting needs
What do you like best about the product?
Once you get used to scheduling and you've got your meeting settings taken care of, it's pretty smooth. Occasional glitches are typically taken care of by logging out/in.
What do you dislike about the product?
I don't love that storage is so minimal. I have meetings that last 1+ hours that I like to record, but I get emails after only a couple of meetings. On a busy week, I have to delete them within the week to avoid getting endless emails about how I'm over the storage limit. There are also times where the recording has momentary glitches that cause the sound to cut out. I have to do a fair amount of editing to make the audio podcast-worthy.
What problems is the product solving and how is that benefiting you?
I'm able to meet with clients almost anywhere (assuming an internet connection), send them private links for meetings and send them recordings to review. It's fairly easy to use, and clients only occasionally have issues logging in
I've been using Zoom for quite some time. It's reliable and efficient.
What do you like best about the product?
I really like the ease of scheduling. The ability to automatically send meeting invitations to your colleagues is great! That feature alone is a huge help with managing busy schedules.
What do you dislike about the product?
A lot of my collegues like Zoom, but don't have an account. I will schedule a meeting for them to run, but since they don't have an account, they can't use all of the features that I can. It gets frustrating for them at times.
What problems is the product solving and how is that benefiting you?
I work for a Statewide Agency. Zoom allows us to collaborate effortlessly with each other anytime. The ability to connect via a computer or mobile device allows the maximum amount of flexibility in our work locations.
Invaluable service for quick recordable meetings
What do you like best about the product?
There's good functionality to the audio and video options. Does all I need.
What do you dislike about the product?
Possible security unknowns, but doesn't matter to me. Mostly positive experience! Some more visual presentation options would be nice additions, thanks 🙏🏼
What problems is the product solving and how is that benefiting you?
The ability to have quick recordable meetings is invaluable to me.
My favorite virtual platform
What do you like best about the product?
the many features that Zoom has to offer. I use the platform for work and personal meetings and this year have used the polling feature, registration, and other features that I hadn't used previously and have smoothly conducted numerous webinars and large scale meetings
What do you dislike about the product?
I do wish the registration feature included an option to download data to an excel or .csv sheet. Otherwise, the platform works well for me!
What problems is the product solving and how is that benefiting you?
Zoom is connecting people from different places to have the flexibility to meet/convene with ease. This has been incredibly helpful throughout the pandemic and even moving forward.
Easy to use and scale for different style meetings
What do you like best about the product?
Zoom is relatively easy to use, and the versatility provided by the paid account is very helpful for different types of meetings. The features that support virtual backgrounds are also very useful for different types of environments.
What do you dislike about the product?
It is somewhat disappointing that you cannot use two cameras with one account as this would mean a second account was not required for different angles when teaching.
Extra features can be quite costly. And it took zoom a long time to solve the issues with security.
Extra features can be quite costly. And it took zoom a long time to solve the issues with security.
What problems is the product solving and how is that benefiting you?
It is providing access to my customers across the world, as well as providing a platform that I can use for online teaching, with low barriers to entry. It is also very useful for providing recorded meetings that can then be streamed, live or at a later date.
I've been a happy Zoom user for several years.
What do you like best about the product?
Zoom works, all the time. It allows for the video and audio sharing my company needs, and it does it well.
What do you dislike about the product?
Sometimes finding the proper check boxes so that everything works the way you'd want is slightly daunting, but nothing that can't be figured out quickly.
What problems is the product solving and how is that benefiting you?
I'm in the television production business and we work with original show creators around the world. Zoom allows us to "bring" our creators into the offices of networks and streamers seamlessly.
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