Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable, Seamless Meetings Every Time
What do you like best about the product?
I use Zoom Workplace for high-impact meetings, and I appreciate its reliability. Meetings start on time with audio and video that just work, eliminating the frustration of fixing technical issues. The platform's seamless meetings and clear communications help reduce back-and-forth, aligning everyone faster. I like how it removes friction from communication, allowing me to focus on decisions and outcomes. Setting up Zoom Workplace was straightforward, with minimal configuration and no real learning curve for the team. It's highly reliable and effective for meetings, easy to use, and makes professional communication smooth and stress-free every time.
What do you dislike about the product?
Zoom Workplace tries to be an all-in-one tool, but features like chat, tasks, and collaboration still feel underpowered compared to dedicated tools. It also makes it too easy to over-schedule meetings, which can hurt productivity if teams don't use it thoughtfully.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for high-impact meetings, solving communication gaps with reliable, clear discussions. It ensures decisions are made fast without miscommunication, as meetings are stable and on time, focusing on outcomes rather than tool issues.
Zoom Review
What do you like best about the product?
Ease of use, clarity of Communication and display
What do you dislike about the product?
Nothing, I’ve never had any issues other thank basic setup
What problems is the product solving and how is that benefiting you?
Had very successful interviews
Effortless Colleague Connections Enhance Collaboration
What do you like best about the product?
I can easily connect with my colleagues.
What do you dislike about the product?
The camera quality can vary significantly, at times producing stunning, vibrant images, while at other moments resulting in blurry or muted visuals.
What problems is the product solving and how is that benefiting you?
I connect quickly with my colleagues
Effortless Collaboration and Outstanding Video Quality
What do you like best about the product?
What I like most about Zoom Workplace is how it combines various work tools in a way that doesn’t feel overwhelming. I especially value the reliable video meetings—Zoom’s call quality and stability remain excellent, even with larger groups or less stable internet connections. It’s also very user-friendly; new users typically require little to no training, and joining a meeting or sharing a screen is simple and intuitive.
What do you dislike about the product?
There are a few aspects of Zoom Workplace that I find frustrating. First, the increasing number of features—such as docs, whiteboard, tasks, and AI tools—makes the interface feel cluttered and more difficult to navigate compared to the classic version of Zoom. Additionally, the chat experience is inconsistent; Zoom Chat lacks the polish and intuitive design of dedicated messaging platforms like Slack or Teams, particularly when it comes to managing ongoing conversations.
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily addresses the issue of fragmented communication and collaboration, which leads to several notable benefits. One major problem it tackles is the use of too many disconnected tools, as meetings, chats, calls, and collaborative work are often spread across different applications. It also helps overcome the challenges of remote and hybrid work by providing teams with dependable ways to meet, share context, and collaborate regardless of their location. Additionally, it improves the efficiency of meetings, which can otherwise be difficult to follow, poorly documented, or hard to act upon.
For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required.
For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required.
Secure and Seamless Online Meetings with Zoom Workplace
What do you like best about the product?
It made online meetings outside the organisation more secured.
What do you dislike about the product?
Little more difficult to set up than Google meet
What problems is the product solving and how is that benefiting you?
It solved the issue of security while we set up online meetings with clinets.
Effortless Collaboration for All Users
What do you like best about the product?
I like that it's easy for both users. Many times clients will have some trouble, but with zoom workplace that's never an issue.
What do you dislike about the product?
How I use zoom workplace is fine for me. There currently are no downsides using it.
What problems is the product solving and how is that benefiting you?
There are many of our clients that do not need to come into the office, and zoom workplace allows them to connect with us without leaving where they are. Also, when talking to someone not in the office and needing them to see my screen- it's so easy using zoom workplace.
Reliable and easy for communication
What do you like best about the product?
Easy connecting with the team anywhere..
What do you dislike about the product?
Sometimes the call quality drops with many participations.
What problems is the product solving and how is that benefiting you?
problem of remote communication
Easy and Versatile Tool That Delivers
What do you like best about the product?
I like how easy and versatile it is to use
What do you dislike about the product?
Not enough background options to use form
What problems is the product solving and how is that benefiting you?
This is a great tool that is accessible to everyone and enables you to accomplish several tasks simultaneously.
Reliable, All-in-One Collaboration Platform for Modern Teams
What do you like best about the product?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
What do you dislike about the product?
I honestly can't find any faults with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
Zoom Workplace is a great tool for every day use
What do you like best about the product?
I’d like the tools they have for each meeting. It helps me to annotate Better What I have to do.
What do you dislike about the product?
In my opinion, the monthly fees are just too high for my budget.
What problems is the product solving and how is that benefiting you?
So workspace allows me to have all the tools in one place where I can annotate my future meetings, have read notes of my meetings and schedule new meetings
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