Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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The Zoom platform is extremely user friendly. And provides the adequate services
What do you like best about the product?
The link creation is easy to use, and the share screen as well.
What do you dislike about the product?
Not allowing multiple user logins at the lower service teir.
What problems is the product solving and how is that benefiting you?
Team connection - We use it for sales & marketing meetings every week. being able to share visual ideas with a whole team is great.
Great for Teams of Any Size
What do you like best about the product?
We love that Zoom offers the ability to both schedule meetings and create meetings on demand. The functionality set alternative hosts is great for recurring meetings so any member of our team can get a meeting started without having to reschedule the meeting in event of the coordinator's absence.
What do you dislike about the product?
The thing that I wish we could change about Zoom is that only paid members can be listed as alternative hosts. I wish I could list anyone as an alternative host.
What problems is the product solving and how is that benefiting you?
Zoom allows our team to remain remote while continuing to be productive. We can meet "face to face" to work through more complex problems and make sure to get "face time" in with all of our clients without any travel.
Best way to connect on-line
What do you like best about the product?
The ease of use, as well as the integration with my google calendar, are just a couple of my favorite things about Zoom. There are so many features and things I can do.
What do you dislike about the product?
My least favorite thing is how crazy expensive Zoom gets if I want the version that allows me to do breakout rooms. I would only use this feature occasionally so I am disappointed by the cost.
What problems is the product solving and how is that benefiting you?
Zoom is instrumental in interacting with my clients. My business could not have survived without it. In addition, Zoom allowed my business to grow since I can meet with clients worldwide.
Essential to my ministry
What do you like best about the product?
The fact that folks can come on and connect but easily leave if they need to makes it very accessible.
What do you dislike about the product?
The fact that you can't hear someone unless everyone is quiet. there is really one sound at a time...that's not how real conversations go.
What problems is the product solving and how is that benefiting you?
Helping us connect with people we wouldn't otherwise see.
Zoom Saved Us in a Pinch
What do you like best about the product?
The program is very easy to use and our young people take very well to it. There are very few kinks and hiccups which I greatly appreciate. We prefer to use this platform over Microsoft Teams and because we are so accustomed to it, we are not open to trying anything else at this time.
What do you dislike about the product?
I don't think there are any real downsides - or we have not experienced any at this time. The platform is super easy to use, but admittedly we have not used all of the functionality yet.
What problems is the product solving and how is that benefiting you?
Like most, my youth program was thrown into chaos once covid-19 hit us. Being a sports and arts program, we had to think really creatively about how we could continue to run the program and support our young people who were very confused by the need to isolate. Having access to Zoom challenged us to convert many of our programs to a virtual format and it worked out so well, that we continue to rely on Zoom for virtual programming and will continue to do so for the foreseeable future.
Zoom Review
What do you like best about the product?
Zoom is a reliable and quick way to meet with clients and coworkers. I like that you can record a meeting to look back on in the future.
The option to change or blur your background is nice.
The option to change or blur your background is nice.
What do you dislike about the product?
The auto-captioning on Zoom is not always the most accurate. I would love to see a translation option added to the transcription and the app add-ons improved. I don't like that all participants have to have the add-on installed instead of just the meeting host.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our team to meet with clients all over the county. We are able to have a more personal experience than a phone call, without having to travel long distances.
I can meet with clients, share my screen to cover documents, and it's easy for clients to use.
What do you like best about the product?
Being able to do webinars and meetings. I also appreciate being to change the steps necessary for others to join the webinars/meetings. Sometimes I want more security, other times less is necessary.
What do you dislike about the product?
Understanding the difference between meetings and webinars
What problems is the product solving and how is that benefiting you?
Being able to meet with clients virtually.
Zoom is the preferred way to interact compared to teams, slack, and meet
What do you like best about the product?
I run a fully remote company and use several collaboration tools. Zoom is the preferred way to interact with customers, prospects, and team members when compared to MS teams, slack huddle, and G meet. I love the seamless integrations it allows from calendly and slack for example.
What do you dislike about the product?
I wish most of our customers used Zoom. Google forces G Meet. Banks force MS teams. Make the browser experience better for teams that are not allowed to use zoom.
What problems is the product solving and how is that benefiting you?
Collaboration, Prospecting, Sales, Webinars, and Hiring.
I love the platform agnostic attribute of Zoom
What do you like best about the product?
I like that every platform people use has a specially designed app. I've never noticed any features one user has that another cannot access. It's very well thought-out.
What do you dislike about the product?
I dislike that it can be quite confusing for less tech-savvy users to use. The basics are all there, but I wish it was easier for less techy types to use some of the more extended features. Something Zoom cannot control for is bandwidth issues. It's kind of a bummer for most people to be on video and those with less bandwidth having to dial in. Great that the option is there, but bummer it has to be. Not Zoom's fault.
What problems is the product solving and how is that benefiting you?
I still prefer to meet with people in person, but zoom allows us to schedule meetings, regardless of location. It allows me to fit more productivity into a shorter timeframe.
Great experience overall. Need to update remote control access for iOS users
What do you like best about the product?
It is so easy to use that my grandma can use it!
What do you dislike about the product?
I do business over Zoom calls so it's important to have clients control my screen. When they have an iOS system (iphone, Mac, iPad, etc.) they aren't able to and I lose out on business.
What problems is the product solving and how is that benefiting you?
I do like that I can have different breakout rooms to have different people join different meetings.
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