Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Decent - updates have made it worse.
What do you like best about the product?
Ease of use and flexibility with views, security and recording.
What do you dislike about the product?
Painful that the events/webinars/sessions and regular zoom portals are still separate
What problems is the product solving and how is that benefiting you?
We do all our work online/remote
Reliable Standard Videoconferencing Program That is Easy To Use.
What do you like best about the product?
We like Zoom the best because it is the most widely used conferencing software available. People can use it with or without subscriptions. Links can be provided to users.
What do you dislike about the product?
It is not integrated into other software packages such as MS Teams if your organization is on 365. It can be more costly for a small business compared to other options.
What problems is the product solving and how is that benefiting you?
Zooms allows people from different places to connect and be seen in virtual person. This way they do not come off as being anonymous. We enjoy the face to face interaction.
Zoom Has Changed the Work and Learning Experience
What do you like best about the product?
Zoom is very easy to use in our organization. The interface is intuitive and easy to navigate, even for tech newbies. Importantly, full integration into calendar apps make use within and outside the organization easier.
What do you dislike about the product?
It would be helpful to have the Zoom team improve the background tools.
What problems is the product solving and how is that benefiting you?
Zoom has nearly eliminated many of the unnecessary travel by our team post-Covid. Zoom also allows us to reach our students' families for meetings and conferences, eliminating a barrier to connection.
I wouldn't mind never going back to in-person meetings...
What do you like best about the product?
I love the dependability of Zoom! It's very easy to use and the quality of the software is amazing.
What do you dislike about the product?
I dislike that Zoom doesn't connect to the Google Calendar, only outlook.
What problems is the product solving and how is that benefiting you?
Zoom is such a time saver!! I love how convenient it is to crunch 5 meetings into a work day and never have to deal with traffic.
Reliable majority of the time
What do you like best about the product?
Zoom is one way to video chat with people if you have no other way. It works most of the time, not all of the time though. If you have a pro account you can record your zooms and save for future; which is a nice quality.
What do you dislike about the product?
It's irritating that you PAY for a (pro) account and the app doesn't always work. It can become embarrassing and frustrating at times.
What problems is the product solving and how is that benefiting you?
Zoom was one way to video chat with people/clients if they didn't have any other video app.
Zoom works just fine
What do you like best about the product?
It works exactly as I need with no problems or issues.
What do you dislike about the product?
Sometimes it can be slow or obtuse. The secondary launcher does not always sync up with my account on the website so I end up having to use the website to launch meetings every single time.
What problems is the product solving and how is that benefiting you?
I can connect with my clients easily and reliably.
Good enough
What do you like best about the product?
Easy to navigate and easy for others to access. Able to easily send links to people and invite to meetings
What do you dislike about the product?
Some features like adding meeting hosts to access settings would be great
What problems is the product solving and how is that benefiting you?
The privacy and it is benefitting as we do screenings over zoom for children and families
Zoom serves our purposes for video communications.
What do you like best about the product?
Zoom is easy to use and EVERYONE seems to know the product and are comfortable using it. This allows us to deliver our content virtually when in-person events or meetings are not possible.
What do you dislike about the product?
Some are still worried about security and are not permitted to download the app, so they connect via the web which doesn't have the same capabilities for interaction.
What problems is the product solving and how is that benefiting you?
Our members are from different countries around the world, so meeting in person for committees and board meetings is not feasible. Zoom allows us to connect virtually and have meaningful and product meetings from the comfort of our desks.
Great continually improving product
What do you like best about the product?
Relatively universal, easy. to create meetings and share user info. Continually adding new features
What do you dislike about the product?
occassionally slow or glitchy (though this is of course dependant on internet connection as well)
What problems is the product solving and how is that benefiting you?
Connecting with colleagues or external clients in our ever changing hybrid/virtual/pandemic world!
Zoom is use-friendly and has great features for diverse communication needs
What do you like best about the product?
Zoom is easy to use and has great features such as transcript for those who might be hearing impaired.
What do you dislike about the product?
Zoom can be a bit pricey, so it may not be feasible for smaller organizations or individuals on a budget.
What problems is the product solving and how is that benefiting you?
Solves the problem of our organization having workers who work from home and in different parts of the SF Bay Area, to be able to collaborate together.
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