Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Frequent Zoom user
What do you like best about the product?
Ease of use. Zoom meetings are very easy to join, even without an account. Some other platforms seem unnecessarily complicated, so Zoom's simplicity really stands out.
What do you dislike about the product?
I don't see too many downsides of using Zoom. Using it on my mobile phone is definitely inferior to the desptop version, but that's more about the screen size than anything else.
What problems is the product solving and how is that benefiting you?
Zoom allows me to participate in and conduct meetings in the next best way to being in-person. Again, the interface is pretty simple, so getting a meeting going takes very little effort.
Zoom has made it easier to connect no matter where you are!
What do you like best about the product?
Bringing everyone together is a huge asset to our team!
What do you dislike about the product?
Sometimes the sound quality can be a little wonky on the app.
What problems is the product solving and how is that benefiting you?
Zoom is letting us connect to anyone with a phone or a computer- which is great. The user interface is easier than other platforms, and I feel very secure using zoom.
Simple to use. Great experience
What do you like best about the product?
having my own personal meeting link that I can easily send to someone. I also like the one click feature. Ultimately this does a great job of making it quick and easy to join a meeting.
What do you dislike about the product?
The fact that it doesn't integrated easily into other applications, especially teams. When I add a meeting in outlook it automatically synchs to my teams. I wish there was a feature like that for zoom
What problems is the product solving and how is that benefiting you?
Enabling us to work in a hybrid environment and still maintain a human connection with prospects and customers. The controls are easy to manage, whether on a desktop or using the mobile app on the go
Good, user friendly interface with universal recognition and acceptance.
What do you like best about the product?
Very well know in the marketplace so most everyone we counter has had experience with it. The interface is very clean and user friendly and with universal acceptance and familiarity, there's always someone on a Zoom call who can help others who are new and need help.
What do you dislike about the product?
Just a personal preference (and not really a negative or downside), but I just prefer the interface and functionality of GoToMeeting as compared to Zoom.
What problems is the product solving and how is that benefiting you?
Avoiding the hassle and expense of our committees having to meet in person. Due to Covid, everyone seems to be familiar with Zoom meetings and now understand the value and efficiency of conducting meetings virtually instead of in-person.
Zoom is the easiest, most ubiquitous video software
What do you like best about the product?
Zoom is really easy to use, especially for video meetings. I think it does a great job making the user interface simple and they have added a lot of valuable features to allow for breakout rooms.
What do you dislike about the product?
I think the Cloud Video recording quality is terrible. I know I can record locally for higher quality but that's not ideal. I wish they could allow me to do both so I can pull clips of the most important content at high resolution.
What problems is the product solving and how is that benefiting you?
The ablity to host meetings with a large number of participants where they are interactive and I can see their faces. This makes for a much more intimate feel of a meeting.
Zooming for Work!
What do you like best about the product?
Zoom is easy to use and enjoys almost universal acceptance among business users. Everyone knows Zoom and has used it at some point. It is the default video conferencing application.
What do you dislike about the product?
There are times when Zoom has audio issues connecting to another device other than computer speakers. An example would be a computer's link to a larger TV display that uses the TV speakers rather than the computer outputs.
What problems is the product solving and how is that benefiting you?
Zoom allows us to meet over long distances or when we can't be in the same room together. Also, it functions as a backup when someone is late or can't make a meeting for some reason.
Zoom provides an easy to use platform from large to one-on-one webinars and screen sharing.
What do you like best about the product?
Zoom is easy to schedule, easy for participants to enter, and easy to share documents via screen share.
What do you dislike about the product?
Would like to have better control over my screen view (i.e,. where I place the document and where I place the gallery of people). also, there needs to be better consistency across platforms -- particularly when working with folks unfamiliar with zoom, if I'm on a PC and I tell them to look in the upper right corner for a button labeled "x", but they can't find it because they are on a tablet and it is in the bottom left with a different label, it becomes very frustrating.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with clients and prospects, as well as teammates, and share and walk through documents as though we were in the same room together.
Always reliable
What do you like best about the product?
I appreciate the background noise settings. Sometimes I present in loud ambient spaces. I also appreciate all the different share screen options, along with a whole host of plug-ins to add on.
What do you dislike about the product?
I wish some of the settings were better accessible from the video screen instead of going to the main window to get to the settings. I also would prefer better integration into other platforms. I find, my systems are always trying to tie into Teams, but I only use Zoom. Otherwise, love working with zoom.
What problems is the product solving and how is that benefiting you?
I have been able to reduce the amount of driving I need to do to accomplish my job. I have saved hundreds of work/personal hours by switching to zoom. Honestly, I can't imagine going back to the old way of doing my business.
Good Zoom Experience, Sometimes Laggy
What do you like best about the product?
Zoom is simple to use and is really user friendly. I appreciate the ease, the ability to record, have multiple people on, and the new access to applicatons that you can integrate. Its fun, fast, and easy.
What do you dislike about the product?
Zoom has an issue where it constantly lags. Its super expensive if you want to buy space for hosting your recordings. It also gets glitchy, usually the camera is super blurry, and there is no way to go live on it.
What problems is the product solving and how is that benefiting you?
Well with COVID I am sure its helping a ton of people. For me, I am able to do all of my interviews, meetings, and webinars all from the comfort of my home. All of my employees are also remote because we can check in per Zoom.
Zoom provides an excellent experience for digital meetings
What do you like best about the product?
I like Zoom's capabilities far more than other meeting platforms. It is my preferred online meeting host. They make it so easy to share audio, video, change your background, etc., which are all things we use very frequently as we are a marketing/creative agency with frequent client meetings.
What do you dislike about the product?
Zoom sometimes freezes and quits when I try to screen share. That is a gripe I have which I am hoping they address soon. Other than this issue, I have very few issues with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps make my meetings run smoothly and efficiently. They have the capabilities I need; as in-person meetings aren't possible with clients half-way across the country, I'm able to create an experience that feels a little more "personal" than other online meeting platforms can.
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