Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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From 2-500, Zoom meets all my meeting needs
What do you like best about the product?
I like the fact that everyone is familiar with Zoom now, there is a very small learning curve (even for older participants). This familiarity helps speed things up so we can get to the purpose of our meeting. I've hosted meetings with up to 500 participants and used breakout rooms, and it wasn't a hugely convoluted process.
What do you dislike about the product?
The hacking that was happening at the beginning of 2020 was problematic and definitely made getting some users comfortable using the platform difficult. The backend of meetings and events can be convoluted sometimes and not very user friendly.
What problems is the product solving and how is that benefiting you?
It's expensive to host an event with hundreds of people. Being able to host and record virtual events is a huge benefit that is saving us time and money and also allowing our members who wouldn't usually be able to afford to travel to join trainings they would have previously missed.
Zoom review August 29, 2022
What do you like best about the product?
Ability to set up a quick meeting or schedule a meeting in advance. The security features within zoom make it simple to control a meeting with a large group. There are other similar tools, however zoom is the one that provides the most flexibility.
What do you dislike about the product?
The main downside, well not necessarily important, is the access and costs for Zoom Webinars for larger controlled meetings. If these were more available at a lower price or part-of-cost packages, then I would remove this comment.
What problems is the product solving and how is that benefiting you?
The ability to meet remotely with constituents and members of the public. Remote meetings have it more accessible to meet with individuals without needing to meet by phone or traveling to meet with folks.
Zoom is the best for virtual meetings
What do you like best about the product?
It offers HD video and large meeting space
What do you dislike about the product?
Accounting dept not very accommodating..
What problems is the product solving and how is that benefiting you?
connecting with staff, teams, donors, and families
Invaluable tool
What do you like best about the product?
What a great tool to use for long-distance meetings. As a Scouts BSA leader in charge of large regional events I use this tool to coordinate a staff including members from across easteren Wisconsin
What do you dislike about the product?
The least helpful feature is having to set up who I allow to share their screen
What problems is the product solving and how is that benefiting you?
Zoom allows me to have meetings with members of my team on short notice across long distances. This tool has saved numerous hours in the car and many gallons of fuel.
Zoom has been a lifesaver!
What do you like best about the product?
Connectivity and ease of use for our older members.
What do you dislike about the product?
The time limit for each meeting. There have been times that meetings may run over, but if it happens too frequently then you are billed at the premium tier rate.
What problems is the product solving and how is that benefiting you?
Many of our older members cannot make it into the church for small groups, and Zoom has been able to bridge that gap.
Remote worker collaborating with many different stakeholders
What do you like best about the product?
It's very easy to use and has a lot of helpful features to ensure people can collaborate seamlessly. I especially like that it's a stand-alone app that keeps my browser free to multitask during meetings. This is one of the biggest flaws w/ google meet.
What do you dislike about the product?
I hate how when I schedule a meeting it requires me to verify zoom w/ google to add it to my calendar. I always end up having to add the meeting manually which is a HUGE pain.
Also, if you don't have dual screens, you don't get to view your presentations in presenter mode, but i'm not sure if that's something that's possible to fix from the zoom side of the equation.
Also, if you don't have dual screens, you don't get to view your presentations in presenter mode, but i'm not sure if that's something that's possible to fix from the zoom side of the equation.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to work with anyone from anywhere. My entire business relies on this capability, so essentially, I wouldn't be able to do my job without zoom.
Easy to use and ubiquitous
What do you like best about the product?
Easy to get people to join your meeting and start participating. The screen share works well and it's easy enough to instruct others how to participate.
What do you dislike about the product?
Hard to figure out the audio of it changes on you. It seems to randomly assign new speakers and microphone and sometimes the only way to recover is to quit the application and start again.
What problems is the product solving and how is that benefiting you?
First calls with customers, onboarding new customers. Delivering just in time training. We rarely travel anymore and do most of our work with our customers via zoom.
Reliable, easy to understand.
What do you like best about the product?
The platform is ubiqutous enough that mo
What do you dislike about the product?
st people can easily log on and immediately participate in a meeting. It's easy to understand. The ONLY things I routinely wish for is for the "blur" feature to have a better understanding of "ethnic"/non-straight hair lines and that there was a way to copy the chat's from the main room into the break-outs even if it's just a one-time-when-you-initially-go-into-the-rooms situation.
What problems is the product solving and how is that benefiting you?
Nice to be able to see folks during meetings and to allow large groups to break off into independent sub-groups during meeting discussions.
Good, Flexible Video Conferencing Tool
What do you like best about the product?
Zoom is an easy-to-use video conferencing system for a participant. It's downloadable, has some built-in controls for screen sharing, and the paid version allows for larger groups. (Paid accounts also provide for longer meetings; if you're creating a meeting as a free user, you only get under 40 minutes of time). Zoom also allows for multiple sharing either via link, calendar, or other entry.
What do you dislike about the product?
One issue is that security has to be engaged at the back end, and those controls are hard to find. (I have been "Zoom bombed" twice before realizing that I could turn on authentication). Internal moderation is a bit confusing as, when I click on someone to "block" from the room, I get an email to follow up with and the resulting screenshot is not of the person misbehaving. Zoom is also very finicky when it comes to networks, as it will close on some networks and not others.
What problems is the product solving and how is that benefiting you?
As a freelance consultant, I need a tool that allows me to contact and talk to clients with minimal fuss. I find Skype to be rather buggy, Teams needlessly complicated, and Google Meet only works if everyone is on the Google platform. Zoom allows me to schedule and invite people to meetings that save me time, effort, and money.
Surprisingly good
What do you like best about the product?
I find the breakout toom features to be one of the most useful features of Zoom. We provide technical support via Zoom, and having breakout rooms to deal with simultaneous visitors is really useful
What do you dislike about the product?
It would be great to have the auto-update feature switched on by default. I find that a lot of people solve their issues with Zoom once they update to the latest verion.
What problems is the product solving and how is that benefiting you?
Zoom helps us to quickly connect with our end users. Without this, we would have to revert to physical phones and remote screen-sharing software. It makes my job a lot easier and more convenient
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