Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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User Friendly, Real Time, a real help!
What do you like best about the product?
Very intuitive and user-friendly. I love that there is no lag (unless the participant is having trouble at their end)!
What do you dislike about the product?
It is hard to sing together !! I have the paid account but I have heard several people moan about the 40 minutes limit on the free version. I however think $15 +/- a month is well worth it.
What problems is the product solving and how is that benefiting you?
Naturally, the whole pandemic thing created a very timely opportunity for Zoom, and an excellent solution for most of us worker bees. Being able to work remotely means that work continued.
Simplicity
What do you like best about the product?
Zoom is simple to use because of its easy interface, its easier to set up the meetings and sharing screen is very convenient because of the screen sharing selection.
What do you dislike about the product?
I don't like the quantity of emails zoom send to its subscribers, also the minimum time of meeting for the free version should be increased.
What problems is the product solving and how is that benefiting you?
I like the monthly webinars or the sales webinars that zoom is organizing with renowned authors and professionals, it really shows that zoom really cares about its subscribers success.
Easy to use
What do you like best about the product?
I like the large number of things that you can do with the Zoom platform
What do you dislike about the product?
The Zoom Device manangement is a little clunky in the admin panel, sometimes it's hard to remember where you need to go to administer devices vs rooms
What problems is the product solving and how is that benefiting you?
Room booking and hotdesking are becoming more prevalent, and zoom's new management system seems to address that.
Reliable, popular virtual meeting app
What do you like best about the product?
It is easy to use and widely known. I like the ability to change my background.
What do you dislike about the product?
Sometimes when hosting a meeting I get prompts that I have unstable internet when sharing my screen, which means I have to go off screen during business meetings.
What problems is the product solving and how is that benefiting you?
Easy to host virtual meetings with clients and colleagues in different locations. It also easy to host a virtual presentation.
It even works for senior citizens
What do you like best about the product?
At the start of the pandemic in 2020 I had two clients living in a retirement community. I knew that this community could be benefitted from video conferencing because they were, essentially, all locked down in their apartments. I fielded several different platforms, and decided that I liked Zoom best because it did not require new users to create accounts in order to just attend a meeting.
What do you dislike about the product?
It still is challenging for some seniors to access Zoom -- especially the first time.
What problems is the product solving and how is that benefiting you?
I have been teaching classes to senior citizens via Zoom, and this has worked well. I also sometimes use it to offer remote computer assistance to users that have some familiarity with Zoom but are not computer savvy enough to user other remote support platforms.
Zoom is always there when I need it. I work a lot on video, and having a paid Zoom account is handy
What do you like best about the product?
Everyone knows how to use it, so all my clients can jump in and be productive with me quickly without arguing about video and audio like in other platforms, especially web based platforms
What do you dislike about the product?
Sometimes I have issues with the screen share button appearing on Windows. It has never done it to me on Mac or Linux, but that's probably Microsoft's fault anyway
What problems is the product solving and how is that benefiting you?
I need to see and hear my clients, have an easy way to screen share, and be able to draw with my iPad when things get intense. I love whiteboard and screenshare features along with minimizing the amount of time I waste fixing audio and video problems
Reliable and solid. With limited integration capabilities.
What do you like best about the product?
Video conferencing is the future, and zoom is easy to use and understand. And for the most part it is universally accepted. From my grandma to my college students - everyone can figure it out.
What do you dislike about the product?
The 45 minute cap is a bummer for non-paid accounts. Though I understand it. And I wish that the export quality of recorded meetings could be higher for audio and video.
What problems is the product solving and how is that benefiting you?
I can reach across the globe to connect with coworkers and customers (congregation members for us) in a simple and meaningful way. It allows us to have face-to-face interactions quickly and effiecently.
Better Than Google Meet, (Hands Down)
What do you like best about the product?
I really appreciate the consistency of Zoom quality of experience. I have used alternatives and they are almost always choppy and we have to switch over to Zoom. I like the ability to record as well. Mobile is also very dependable.
What do you dislike about the product?
Sometimes the settings require me to enable sharing. Sometimes it is a bit harder to control my video and mute buttons on Mobile. Sometimes the length of the URL is pretty long to log in.
What problems is the product solving and how is that benefiting you?
All meetings both ad hoc and otherwise are easy to set up. I can run my entire meeting scheduled on Zoom. I also love the integration to google calendar making things easy.
Zoom is the best platform for every day meetings, virtual training, and coaching sessions
What do you like best about the product?
Zoom is by far the easiest and most reliable video conference platform, plus everybody knows how to use it.
What do you dislike about the product?
On rare occasions, Zoom will have a glitch but far less than any other similar platforms.
What problems is the product solving and how is that benefiting you?
I live most of my work week on Zoom for meetings, coaching sessions and to deliver presentations and longer training. It's not uncommon for me to be on Zoom seven or eight hours a day, and I rarely have any issues even when in the same meeting room for many hours.
It does what's needed for business and education
What do you like best about the product?
My favorite feature about Zoom at the moment is its ability to join from anywhere on most devices. For someone who's constantly on the move, it ensures that I won't miss important meetins while on the go. The ability to continue the call from the phone to the desktop or laptop has been a game changer.
What do you dislike about the product?
I hate the amount of memory it takes up. I've noticed via my child's computer that a competitor takes up less memory and isn't as disruptive, but now that school is back in-person, we're not sharing bandwidth as much anymore.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect from anywhere at any time, and the fact that so many users have adopted it worldwide has made it an ideal choice for setting up meetings.
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