Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Use, But Becoming Overly Complicated
What do you like best about the product?
It's simple and very easy to use but has got much more complicated over the past couple of years.
What do you dislike about the product?
Similar to my other point, I don't like how complicated it has become over the past couple of years. It's become almost convoluted with features, much like most other software apps do, in the pursuit of growth.
What problems is the product solving and how is that benefiting you?
It's particularly good at doing breakout rooms, which, when teaching, is quite beneficial if you want learners to break out and discuss different elements of the learning experience.
Reliable and Effortless Meetings Every Time
What do you like best about the product?
What I appreciate most about Zoom Workplace is its dependable performance and straightforward design. Zoom reliably functions whenever I need it, allowing meetings to begin promptly with stable audio and video quality, and interruptions are rare. The user interface is intuitive, making it easy for individuals of varying technical backgrounds to join, schedule, or manage meetings without any confusion. This combination of reliability and user-friendliness ensures that collaboration flows smoothly, both within teams and when working with external partners.
What do you dislike about the product?
What I find frustrating about Zoom Workplace is that certain features seem unnecessarily complex or inconsistent. Navigating settings and controls, particularly advanced options like breakout rooms, polls, and integrations, can be confusing, as they are often hidden deep within menus. This makes it time-consuming to manage tasks during meetings. The distinction between free and paid features is also unclear; I frequently encounter limits or restrictions without adequate warning, which interrupts my workflow. Additionally, updates sometimes alter the interface without providing clear instructions, forcing me to relearn how to use specific functions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses common communication and collaboration challenges, particularly for remote or distributed teams. By integrating video meetings, messaging, and screen sharing into a single platform, it eliminates the need to switch between email threads, different chat applications, and awkward conference calls. This leads to clearer communication, quicker decision-making, and more efficient teamwork.
Effortless Collaboration and User-Friendly Experience with ZOOM
What do you like best about the product?
Esiest way to collaborate with peers, very friendly GUI and easy to understand. Wide publicity is of the most important aspect, everyone uses ZOOM, really fun. It is really easy to setup through various platforms, never felt customer support was far away for any resolution. Using it almost daily multiple times.
What do you dislike about the product?
Zoom has improved so much more than just a video conferencing platform to an ultimate solution for seemless connectivity, the problems/challenges we had were of privacy, and they have been sufficeintly already incoporated in their interface with regular updates, no real complaints here.
What problems is the product solving and how is that benefiting you?
Zoom has really helped in scheduling and improve business efficiecy many folds with its breadth of services. Virtual classrooms and collaborative shared space are most praiseworthy solutions Zoom has given us t increase our efficiency and commercial growth.
Intuitive and Flexible, But Connectivity Issues Persist
What do you like best about the product?
I really find the interface to be user-friendly and easy to navigate, perfect for beginners without any complicated process. Scheduling interviews is straightforward, allowing us to communicate instructions clearly to freshers through email before meetings. The initial setup of Zoom Workplace is also very easy; you can install the app on the browser or continue directly, then log in to schedule or join meetings with a code and password.
What do you dislike about the product?
There's nothing much to improve, but there are some connectivity issues they can solve. And latency issues, sometimes it happens, even if the network is good. It might be the network, but sometimes it happens.
What problems is the product solving and how is that benefiting you?
Zoom Workplace adds flexibility to meetings and helps with timely scheduling in a calendar.
Review on Zoom Workplace
What do you like best about the product?
Easily accessible with all options for the meetings
What do you dislike about the product?
Meetings limits cannot be extended during the calls.
What problems is the product solving and how is that benefiting you?
Based on AI .
It helps us with faster response on any issues .
It helps us with faster response on any issues .
Intuitive Interface, High-Quality Video
What do you like best about the product?
I appreciate Zoom Workplace for its ease of use and high quality video and audio. The reliable features like screen sharing and breakout rooms really facilitate collaboration and teamwork. The integration with other tools streamlines my workflows, making it a valuable platform for productivity. I also find its intuitive interface and the straightforward initial setup with user-friendly prompts and easy integrations make it smooth for the whole team to get started.
What do you dislike about the product?
Sometimes occasional connectivity issues or high bandwidth usage can be challenging, and the interface can feel a bit overwhelming with all its features. Also, sometimes the cost can be a bit high for smaller teams.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve remote communication challenges with seamless virtual meetings and collaboration. It provides high-quality video and audio, screen sharing, breakout rooms, and integrates with other tools to streamline workflows and boost productivity.
Perfect for Productive Meetings
What do you like best about the product?
Nice for meetings and collaboration with teams
What do you dislike about the product?
Nothing for now. Everything is ok. Useful
What problems is the product solving and how is that benefiting you?
Small scale hobby business
Effortless and Reliable with an Intuitive Interface
What do you like best about the product?
Always works, simple to use interface, and everyone knows how to use it.
What do you dislike about the product?
I think the cost is limiting for many personal users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps to have collaboration within the team I work with no matter where we are based.
Reliable for Calls but Needs Signal Improvements
What do you like best about the product?
I usually find that Zoom Workplace works well, especially with good audio quality, which enhances my video call experience. The initial setup was easy, as I just clicked on a link.
What do you dislike about the product?
I don't like the stutter effect and bad signal during video calls with Zoom Workplace.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video calls, and it usually works well, solving issues like the stutter effect and bad signal, providing good audio quality.
Great for Organizing Meetings, But Calendar Switching Can Be Confusing
What do you like best about the product?
it can help organize meetings and calendar
What do you dislike about the product?
can be confusing to switch between google calendars and zoom workplace calendars
What problems is the product solving and how is that benefiting you?
meetings that are remote and over multiple timezones
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