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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Alysson B.

Best meeting platform out there.

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very intuitive to use. It's share tools and the ability to control each other's screens is seamless. Connectivity is good as long as you have a good internet connection. Great little features too like smoothing out your skin on video :) The waiting room feature is really easy as well, and having a personal meeting room.
What do you dislike about the product?
Like many meeting platforms it can require fast internet speeds to work well. I also find that some other users prefer not to have to download a program to connect with me, so a web based alternative for people without an account would be nice.
What problems is the product solving and how is that benefiting you?
I have been working remotely from my home office for a long time now, and Zoom has enabled me to connect with my co-workers. It is even better than in-person meetings for sharing information, where we used to huddle around one person's screen or all try to see small items on a big screen in a conference room. And connecting with video brings back that more personal connection.


    Bo C.

Great for Personal Meetings and Large Group

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
As someone who's not particularly technologically savvy, Zoom has proven quite user-friendly. With just a little searching and fiddling around, I'm usually able to figure out most functions fairly quickly.
What do you dislike about the product?
I still have a hard time with the audio settings and having to go to the website to make changes. Additionally, I wish there was an update feature that was automatic so that you weren't having to do the whole process if/when you're running late for a meeting.
What problems is the product solving and how is that benefiting you?
Zoom has been a quick and easy solution to one-on-one meetings, small and large groups. I especially like how easy it is to share my screen and/or allow others to do so on the fly.


    Allie M.

Great Business Tool!

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Easy to create the link for meetings and send to clients - Great way to communicate and meet with my clients. Effective tool for my business. Professional and reliable.
What do you dislike about the product?
No dislike thus far! Everything works accordingly -
What problems is the product solving and how is that benefiting you?
Long-distance communication with clients who cannot meet face to face!


    Alyce M.

Love Zoom

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
I like the flexibility that Zoom offers
What do you dislike about the product?
I do not like how it is not as seamless as it could be for users who may not have an account.
What problems is the product solving and how is that benefiting you?
Zoom solves the communication problem and allows remote workers to connect to those who work in the office.


    Graham Y.

Used every day, the best software in its class

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Zoom always works, you can record easily, and it integrates well with Salesloft. The blur setting works well, and Zoom works well on my iPhone on cellular service.
What do you dislike about the product?
Sometimes it needs permissions again to do things like share screen after it updates, which can be annoying. But luckily it doesn't need to update very often.
What problems is the product solving and how is that benefiting you?
Zoom allows my company members to communicate internally, and communicate externally with clients in a professional way. Additionally, the backgrounds are very professional and we can upload our own for specific meetings.


    Sydney S.

My favorite video platform BY FAR

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is extremely user-friendly. Throughout the pandemic and after it has been a true lifesaver. Zoom is easy enough my grandmother can work it, but also has a lot of high quality functionality.
What do you dislike about the product?
The only thing I dislike is that the website and Mac app sometimes are slightly disconnected so I struggle to reassign the meeting owner. This is an easy fix though and just takes a second longer.
What problems is the product solving and how is that benefiting you?
Zoom is our company's video platform. We take all of our internal and external calls through Zoom. It seamlessly connects with my calendar and makes meeting scheduling easy.


    Snehal B.

Best Video Chat program out there!

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy, simple, has lots of features, and is compatible with computers, phones, tablets, and particularly any device out there. No other better product on the market that I can think of.
What do you dislike about the product?
Cost... sometimes can be a barrier as all the add-on features cost money, but in order to maintain a superior product, you have to pay for it. In the end, it is worth it.
What problems is the product solving and how is that benefiting you?
Communication with employees and customers have never been easier. We were an early adopter for organization use and since then we could not live without it. Keep up the great work!


    Lynn G.

Jesica was quite helpful and patient when I had my conversations with her

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use
Helps eliminate travel
Safer to use during COVID than in-person meetings
What do you dislike about the product?
Zoom is quite helpful in my business, my church, and in my club activities which have been able to continue despite the pandemic
What problems is the product solving and how is that benefiting you?
No travel involved, and safer to use in the pandemic


    Chelsea G.

Love Zoom

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use and has great features for Facebook live. It is also easy to record in and use to do podcast videos or other training videos.
What do you dislike about the product?
There isn't too much that I dislike, honestly. I haven't had anything to complain about, but do wish that the price was a little less. The discounts they offer are great, but are limited time.
What problems is the product solving and how is that benefiting you?
I do a lot of 1:1 conferencing with clients and it solves the ability to see my clients face to face without being directly in front of them. Clients have no issues logging in either.


    Quidor G.

Top Web Conference Product

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
-Highly reliable
-Option to Record
-Records all participants
-Stable across global connections. Any connection issued are at the ISP side of things
-Provided a strong platform for fitness professionals to broadcast classes to global audience
What do you dislike about the product?
The features I am familiar with perform as expected. Any issues experienced are more to do with bandwidth.
What problems is the product solving and how is that benefiting you?
Provides a stable and easy to use one-to-many communication tool for presentations and classes. The option to save recordings is also great for those that cannot attend live or that have unreliable internet connections.