Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Keeping in contact
What do you like best about the product?
I like that it's easy to use and easy to find information or help. It helps that I am able to meet with a larger amount of people and they can leave comments in the comment section. I can then later go and keep that comment section to refer back to.
What do you dislike about the product?
There is not much that I dislike about zoom. I will admit that when I first started using zoom it was a little confusing. There were just too many things to learn. I would suggest offering new users an instructional video or get-to-know zoom call.
What problems is the product solving and how is that benefiting you?
Zoom has helped me keep in contact with my officers during a time when we could not meet in person. It allows for a greater number of people to meet at a time and for us to see each other during those calls.
Definitely helpful for serious and fun times.
What do you like best about the product?
It's fairly easy to connect with others either to just talk or use as part of a podcast. Connection gets established quickly, and there are rarely problems. It's been very reliable since I started using it.
What do you dislike about the product?
There are times when the connection gets unstable, and some people have gotten kicked out for no reason other than connection issues. Also, the avatars are too limited in movement.
What problems is the product solving and how is that benefiting you?
It's solving a huge problem of being able to connect with people and seeing them to discuss plans, issues, or just chat. I know some friends who can't het outside and use Zoom as a means to communicate.
Great!
What do you like best about the product?
It's easy to use and it makes communicating easy.
What do you dislike about the product?
Zoom takes up a lot of bandwidth. Sometimes people we work with in rural communities do not have good enough internet connections to join long meetings.
Some of the more advanced features are not very easy to figure out, and with our type of account, it isn't easy to speak to a person. I feel like I am left on my own to figure most of the features out. There are articles, which are helpful, but sometimes they can be frustrating and time-consuming to read and figure out.
The format of Zoom itself is impersonal. A little bit of Zoom is great. Too much of Zoom is a bad thing. Our participants in longer trainings that take place many days over Zoom usually complain about this, and often give us lower feedback ratings on the overall event itself.
Some of the more advanced features are not very easy to figure out, and with our type of account, it isn't easy to speak to a person. I feel like I am left on my own to figure most of the features out. There are articles, which are helpful, but sometimes they can be frustrating and time-consuming to read and figure out.
The format of Zoom itself is impersonal. A little bit of Zoom is great. Too much of Zoom is a bad thing. Our participants in longer trainings that take place many days over Zoom usually complain about this, and often give us lower feedback ratings on the overall event itself.
What problems is the product solving and how is that benefiting you?
It is bringing people together easily. People from communities outside of ours can join trainings and meetings that they otherwise may not have had the opportunity to.
C'mon and Zoom. C'mon and Zoom. C'mon and zoom, Zoom, ZOOM-A-ZOOM!
What do you like best about the product?
The Zoom platform allows me to meet with clients on schedules and days that would not otherwise be available, because of the flexibility of using either my laptop or cellphone. I can meet with them on a moments notice, if schedule permits, without having to drive across town or state.
What do you dislike about the product?
Biggest downside is too many people wanting to meet via Zoom instead of in person. A double edged sword. Virtual meetings are more difficult to convey the in-person 'energy' that can sometimes make deals happen.
What problems is the product solving and how is that benefiting you?
Zoom allows me to better manage my busy schedule by meeting with clients for quick check-ins without driving across town or state. I am able to then be more productive.
Why Zoom?
What do you like best about the product?
COVID introduced us all to ZOOM. Now it is a valuable tool for all aspects of our work and family life.
What do you dislike about the product?
My internet connection can lead to problems but that is a not a function of ZOOM.
What problems is the product solving and how is that benefiting you?
I am able to work with clients all over the USA and Canada instead of just in my immediate area.
Zoom into a new way of training!
What do you like best about the product?
What I find the most beneficial about Zoom is my ability to coach my clients virtually with ease! But not only that, I can easily record my sessions to send to my clients for later use when needed!
What do you dislike about the product?
For me, the least helpful part of Zoom is the background options, but that is not because they aren't good, but rather just because I do not need to use them for my purposes.
What problems is the product solving and how is that benefiting you?
Zoom solves the issue that I have of not being able to see certain clients in person. I found Zoom during Covid after the clinic I coached in burned down, and ever since I've been able to train and help clients not only in my area but across the country!
Easy, reliable, convenient
What do you like best about the product?
There are two things I really like about Zoom when compared other platforms.
1. It integrates really well with my scheduling apps. Together they take care of all the details so that I don't have to.
2. My client don't have download or install anything to join me on Zoom. They just click the link.
1. It integrates really well with my scheduling apps. Together they take care of all the details so that I don't have to.
2. My client don't have download or install anything to join me on Zoom. They just click the link.
What do you dislike about the product?
I wish I could figure out a way only show my screen when recording meetings. Perhaps it exists and I haven't figured it out yet but that would be really nice. I think that is it.
What problems is the product solving and how is that benefiting you?
I am a business advisor so I have a lot of meetings. Zoom allows me to meet with clients all over the county in a very easy way. I don't have to personally send links to each client, I don't have to walk them through how to join the calls.
And while other platforms drop a lot of calls Zoom is very reliable.
And while other platforms drop a lot of calls Zoom is very reliable.
Use it daily for delivering intercultural trainings
What do you like best about the product?
The chat feature is the one I use all the time! It's amazing how things have changed so much now that I can work from home virtually with people from all over the world!
What do you dislike about the product?
Sometimes the sound feature does not work and that can be very frustrating. For the most past that is the only issue that I have encountered with clients so that's great.
What problems is the product solving and how is that benefiting you?
It allows me to work virtually! And this is something that has helped me enormously. It's the easiest platform to be working with and I will continue to use it!
Perfect tool for share screen and video calls.
What do you like best about the product?
Easy of use and convenient to video meeting and share screen. The perfect way to record and keep minutes of meeting recorded. We do a lot of review calls and a very nice way to keep records of the client's requests.
What do you dislike about the product?
Overall everything is great just would love extra storage for recoded cloud calls and some quick settings for multiple screen sharing. Rest everything is great.
What problems is the product solving and how is that benefiting you?
Saved so much time to commute and travel for client meetings. Have recorded proof for all changes the client requested.
Zoom is great for online meetings and classes
What do you like best about the product?
I like that we can meet in a group, create break-out groups, and even share a whiteboard. In general, the sound is good and so is the image. I also like the fun backgrounds, hats, mustaches, and funny faces that can be used during calls. The recording quality is also excellent
What do you dislike about the product?
The biggest issue is for people who aren't used to zoom to "find" it on their computer after sharing a document for example. It is hard to explain to people how to annotate or use different functions because they don't show up when screen sharing.
I wish the free accounts would allow one hour sessions instead of 45 minutes
I wish the free accounts would allow one hour sessions instead of 45 minutes
What problems is the product solving and how is that benefiting you?
We are using zoom for our online classes and online training. Before the pandemic, they were in-person of course. We bought several zoom licenses and have been happy with Zoom. Would be nice to have a bigger non for profit discount..
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