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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Legal Services

Effortless and User-Friendly Experience

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
easy to use and I'm able to see emails, calls, texts, calendar and chat with coworkers all in one place
What do you dislike about the product?
nothing at this time, it has been nothing but helpful
What problems is the product solving and how is that benefiting you?
communicating with clients and coworkers all in one place


    Widlyne A.

Effortless Communication with Top-Notch Video Quality

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the really good audio and video quality of Zoom Workplace. The initial setup was very easy.
What do you dislike about the product?
Making sure that if the camera's off, or the microphone is off, they don't easily become toggled to be turned on.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes communication easier, allowing me to securely send links to clients, eliminating scams, and safely verifying their eligibility.


    Heman M.

Exceptionally User-Friendly and Hassle-Free Experience

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Most important feature is it's user friendly. No issues whatsoever.
What do you dislike about the product?
Nothing. All good. Cannot complaint. Absolutely Perfect.
What problems is the product solving and how is that benefiting you?
Easy to login and very easy to navigate.


    Javier C.

Perfect meeting using Zoom

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Yes, I use Zoom every day for our meetings, and it works just perfectly. You can change the tools and make it faster. Also, you can use the settings of your meetings and change them at the same time that you are on a meeting. This is useful because this way you remain connected, and you can be working or changing a background
What do you dislike about the product?
Well some sometimes Zoom makes some updates, and you need to get out of the meeting to solve these issues.
What problems is the product solving and how is that benefiting you?
Well, the meetings are totally on Zoom, so you can focus on the meeting and do not worry if you know the passcode, because on Zoom you can choose if you know it or not. This is so useful because you can create a meeting without worrying if someone can join with a passcode


    Design

Great for collaborative online meetings and workspace

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use. very convenient for online meetings especially when its difficult to find time to meet in person. the tools and plugins are also very easy to use.
What do you dislike about the product?
sometimes, if the host has bad connection, the whole meeting will be bad.
What problems is the product solving and how is that benefiting you?
ease of collaboration. especially during meetings and the host is able to screenshare and use the whiteboard feature


    sama S.

Widely Used Platform That Connects Everyone

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I love that it is a platform that almost everyone uses
What do you dislike about the product?
Sometimes I have issues with the app and it only works through desktop or browser
What problems is the product solving and how is that benefiting you?
I am able to meet with the client face to face and get a better feel for the meeting


    Computer Software

Effortless Meetings and Reliable Collaboration with Zoom Workplace

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace regularly for team check-ins and client calls. I liked it's interface which is clean and straightforward, and I like how easy it is to schedule or join meetings. And also Screen sharing works reliably, and the chat feature is handy when we need to exchange quick files or links during a call.
What do you dislike about the product?
One thing I would like to highlight that the app can feel a bit heavy while running multiple programs at once.
What problems is the product solving and how is that benefiting you?
As most of our team working remotely, so Zoom Workplace resolved the problem of staying aligned day-to-day. I would highly appreciate its meeting tools, chat threads, and whiteboards make it easier to brainstorm and keep track of decisions. And if you have all communication in one tool keeps our work more organized and reduces confusion.


    Mark C.

The Best Video Call Tool for Business

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is feasible, easy to install, and easy to access. Everyone can have access to make video calls, which is really convenient. The background feature also stands out for me as it doesn't distract my clientele during calls and helps them stay focused. I also find the initial setup to be very easy and simple, with instructions provided that make it straightforward.
What do you dislike about the product?
Sometimes there's a malfunction with the mic or camera. It's normally difficult, but at the same time, there are no problems.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for important business video calls and negotiations. It's easy to install and access, enabling everyone to make calls. The background feature helps keep my clients focused by eliminating distractions.


    reviewer2784909

Daily collaboration has become seamless and audio clarity now supports all-day teamwork

  • December 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

Zoom Workplace Business is my team's primary tool for virtual collaboration. We use several breakout rooms where the teams reside to develop their features and handle other work. We utilize breakout rooms in Zoom all day, every day. As soon as we start work in the morning, we hop on to our Zoom breakout room where we coordinate until the end of the day, typically.

What is most valuable?

Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day. We can also accommodate more than 100 people as needed. I use these features, such as the unlimited room and large group capacity, every single day.

The video quality is good, and I particularly appreciate the audio filtering. It removes all my background noise far better than any other platform I have used so far.

Zoom Workplace Business helps us coordinate, which has a huge impact on our operations.

What needs improvement?

Nothing comes to mind offhand regarding needed improvements.

For how long have I used the solution?

I have been using Zoom Workplace Business for three years.

What do I think about the stability of the solution?

Zoom Workplace Business is stable.

What do I think about the scalability of the solution?

The scalability of Zoom Workplace Business is good.

How are customer service and support?

I have not contacted support before regarding Zoom Workplace Business.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We used Gather before using Zoom Workplace Business.

How was the initial setup?

I switched from Gather to Zoom Workplace Business because it was what the team was already using.

What about the implementation team?

I was not involved in the experience with pricing, setup cost, and licensing.

What was our ROI?

I was not involved in seeing a return on investment.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the experience with pricing, setup cost, and licensing.

Which other solutions did I evaluate?

Before choosing Zoom Workplace Business, I did not evaluate other options.

What other advice do I have?

Zoom Workplace Business receives a rating of 10 from me. I gave it a 10 because it is useful and reliable for us. The advice I would give to others looking into using Zoom Workplace Business is that it is reliable, so it seems worth it.


    Jennifer P.

Effortless to Use with Simple, Efficient Features

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and features are simple but efficient
What do you dislike about the product?
The interface has many menus and settings, which can be overwhelming.
What problems is the product solving and how is that benefiting you?
=*Zoom Workplace helps solve the challenge of keeping communication and collaboration organized across teams. By bringing video meetings, chat, and file sharing into one platform, it reduces the need to switch between multiple tools and cuts down on email back-and-forth. This benefits me by making it easier to stay connected with my team, find information quickly, and move smoothly from messaging to meetings to shared work. Overall, it streamlines my workflow and improves day-to-day productivity.