Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Best app for video conferencing
What do you like best about the product?
The connectivity and documents sharing interface
What do you dislike about the product?
The unwanted audio when person is not supposed to say anything
What problems is the product solving and how is that benefiting you?
During pandemic it helps a lot to keep in touch with the people and accelerate the business
Zoom is critical to my practice
What do you like best about the product?
Permanent room address, instant scheduling, power to screen share and record
What do you dislike about the product?
Frequent problems with the internet connection
What problems is the product solving and how is that benefiting you?
Service for clients who cannot come to therapy in person
Zoom held us down through the pandemic and more!
What do you like best about the product?
Ease of use, majority of my colleagues and friends prefer zoom over other video communications programs.
What do you dislike about the product?
Zoom invitations seem to have too much information in there. Perhaps there might be a better way to organize the info in the invites.
What problems is the product solving and how is that benefiting you?
It is helping me show up even when I can't physically show up. Zoom is solving the problem of bridging physical distance as a barrier to meeting. It also offers a healthy option to meet when people are immunocompromised.
Fantastic, reliable software for those seeking ease and professionalism
What do you like best about the product?
I have used many of the softwares availalable for video chat and Zoom is far superior.
What do you dislike about the product?
I have zero issues with zoom. We record our podcast with ease, client meetings, screen shares, etc. The only issues I have with zoom are things that would be better solved face to face and that isn't zoom's problem to fix!
What problems is the product solving and how is that benefiting you?
We are a growing business with a national and international presence. Zoom allows us to seemlessly work with partners and clients without the cost of travel when it is not needed.
Zoom for Business
What do you like best about the product?
It is very User-friendly. The apps are very helpful, especially transcription. The video conferencing works very well. Other platforms, the video would freeze which caused meetings to run longer because we would have to repeat ourselves. They keep adding new features, such as the white board which is something I will be using more.
What do you dislike about the product?
Wish the free version was 45 min long. The browser and desktop require two different passwords for logging in. So now I log in to the browser which takes me to the desktop application. There have been times the video recording after a meeting did not convert over and then I lost all the content of our meeting. This has only happened 1-2 times.
What problems is the product solving and how is that benefiting you?
Some of our Sales Coaching and Sales Training had to switch from in-person to virtual due to the pandemic. Zoom allowed us to continue our trainings with our clients.
User-friendly and secure
What do you like best about the product?
I love how easy Zoom is to use and how I can manage how my participants access my meetings (eg: waiting room, passcode, one click).
What do you dislike about the product?
I'm still trying to figure out the best way to use apps in Zoom. I wish I could see what everyone else sees and how they are invited to the app.
What problems is the product solving and how is that benefiting you?
Zoom was a life-saver through Covid where we had to pivot our facilitation business to an online format. It has been very beneficial in that it saves us travel time and allows folks from different parts of the province/country to participate in a forum that they would have typically had to travel to.
Zoom for success!
What do you like best about the product?
The ease of scheduling, being able to turn the recording on and off. Chat, screen share, are all valuable and used in almost all my meetings.
What do you dislike about the product?
Not much. I do need to learn about all the features though. I am a basic user.
What problems is the product solving and how is that benefiting you?
Showing clients what they need to see in order to make decisions that lead to more business for me. Sending them recordings of meetings so they can remember what we talked about and looked at.
Zoom is very useful at connecting people.
What do you like best about the product?
Zoom has enabled me to work seamlessly from wherever I am, with great features like auto-record, translation and virtual backgrounds.
What do you dislike about the product?
I would like to be able to edit comments in the chat as a host and also be able to add the option for simultaneous translation when a meeting has started. It would also be great to be able to record two languages in the cloud for a single meeting when there is translation.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with people around the world that I would otherwise not be able to meet.
zoom is ideal for all situations!
What do you like best about the product?
ease of use, storage on the web or device, cost is relevant to product use... priced just right
What do you dislike about the product?
need a little more storage on the web thru zoom and maybe a few filters to use during use
What problems is the product solving and how is that benefiting you?
zoom is enabling personal connection thru technology. When in need of connecting in real flesh and this is impossible for one part or the other and even large groups, this alternative viewing of live persons can be a close substitution for accomplishing the meeting goals and rendes-vous in the first place!
Super easy to use, minimal maintenance
What do you like best about the product?
Zoom is simple enough for all of my users to use while requiring minimal account maintenance. Users understand how to initiate and invite to calls without much if any explanation.
What do you dislike about the product?
Adding an extra user seat is not as quick or intuitive as it is on some other services. Streamlining or shortening the process would help save a lot of time on our end.
What problems is the product solving and how is that benefiting you?
My users reach out to customers and prospects worldwide. Zoom is such a widely known product, that we save a lot of time when setting up video meetings and conferences.
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