Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy video conference system for meeting with clients - even seniors
What do you like best about the product?
I like how easy it is to use the program for a new user. I send a link and it is as easy as clicking the link and following the instructions for my clients. Even those who are less familiar with technology are able to easily join the meeting.
What do you dislike about the product?
Sometimes it is difficult for my clients who are unfamiliar with the technology to turn on their camera or their audio. It is a fairly straightforward action, and for me it is extremely easy, but for many it can be a challenge to find the right button. Perhaps if there was a brief tutorial when the program is first installed showing where the most important buttons are it would make things easier for my clients who are using Zoom for the first time.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients. It has been approved in my jurisdiction to witness matters for real estate transactions, which allows me to expand my practice across the entire province fairly easily.
Zoom is wonderful for connecting all over the world!
What do you like best about the product?
I love that you can communicate with people all over the globe.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
What do you dislike about the product?
Sometimes there is a delay
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
What problems is the product solving and how is that benefiting you?
I'm a yoga teacher and I'm using it to see my clients.
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
Easy to use!
What do you like best about the product?
I appreciate the options available for video and microphone use, as well as the background options. Security is important to me and Zoom provides many measures to protect my meetings.
What do you dislike about the product?
It would be nice to be able to copy specific chat information, meaning to highlight, copy, and paste. This is not an option at the moment. I would also be great to retrieve IP addresses for users that enter a Zoom meeting in case I need to report inappropriate behavior from students or people who should not have meeting access.
What problems is the product solving and how is that benefiting you?
As mentioned above, Zoom is always updating, which I appreciate because it provides users with a great experience utilizing the tools above, especially with video options and backgrounds.
For entrepreneurs, zoom is your best friend
What do you like best about the product?
The most helpful feature of zoom is the recording feature. As an entrepreneur, I take a lot of sales and business calls, and I really do not remember all of them, that's why zoom recording is my partner in everything.
What do you dislike about the product?
I'm not sure if this happens to everyone, but every time I turn off my laptop, I need to log in again even if my account is remembered by the device I'm using.
What problems is the product solving and how is that benefiting you?
Taking down notes! With zoom integrations, I am able to connect a transcription software to our account and that allows zoom to take down notes automatically and I don't even have to worry about it.
Zoom For Business
What do you like best about the product?
it is helpful that zoom is integrated with lots of other scheduling tools such as Calendly Its also great to capture content and connect with our clients we host group coaching calls weekly and sometimes we do breakout sessions and it is super helpful to have those features when running a coaching and consulting business.
What do you dislike about the product?
One of the downsides to zoom it the blurred background feature it can get to be a little weird looking at times
What problems is the product solving and how is that benefiting you?
the integrations has help solve the issue of no shows we have a higher amount of people actually showing up to their scheduled calls because we can link zoom to our calendly accounts which sends a reminder for the meetings
Zoom was the only reason we could continue educating our students during the pandemic
What do you like best about the product?
Zoom is user friendly and was easy to train students, parents and our employees how to use it. We quickly learned how to use the features and best of all, they kept updating and tweaking to make it more efficient to use.
What do you dislike about the product?
The fact that it only gave you 40 minutes of uninterrupted access was a little inconvenient but after we subscribed this issue was resolved.
What problems is the product solving and how is that benefiting you?
I needed to be able to teach my students and give instruction to my students. Since we were in a lockdown, zoom was the only way for us to have students in class, observe and guide them.
Absolutely essential tool!
What do you like best about the product?
Zoom is an essential tool in both my personal and professional lives. When the pandemic began, I began using Zoom to "visit" with out-of-state family and friends. After years of settling for phone calls, text and emails, I can't explain how incredible it was to transition to Zoom calls. Nothing compares to the ability to see one another, to share laughs and tell stories face-to-face. Our family is in a variety of states and countries, so when the holidays came around, Zoom allowed us all to gather together, see each others faces (Gallery view) and feel togetherness that just cannot be felt on a phone call.
On the professional side, I'm a busy Realtor and I use Zoom to have meetings with prospective and current clients. Clients feel more comfortable and assured when they can see their agents face as they discuss their options. Zoom beats traditional and modern forms of communication like phone calls and texts. Nothing can compare to the ability to see each other!
On the professional side, I'm a busy Realtor and I use Zoom to have meetings with prospective and current clients. Clients feel more comfortable and assured when they can see their agents face as they discuss their options. Zoom beats traditional and modern forms of communication like phone calls and texts. Nothing can compare to the ability to see each other!
What do you dislike about the product?
The only thing I dislike is when blurring the background, it often blurs my ears out as well. I'm sure it's hard to outline a moving person and blur everything else. It's a small thing, but it's hard to be taken seriously when you have no ears!
What problems is the product solving and how is that benefiting you?
It's important for my clients to feel connected to me. When relying on text messages, all sense of connection is lost. It's impersonal and cold. Zoom takes those communications and makes them more personal, making my clients feel more assured in their decisions. It's also very easy to have misunderstandings when texting or emailing. When someone can see your face, you can convey the message YOU want to convey and make sure nothing is 'lost in translation'.
Remote Teaching to Adult Learners
What do you like best about the product?
The best thing is that people can easily connect from anwhere with a good internet connection. I have students who are thousands of miles from me, and from each other.
What do you dislike about the product?
I wish the quality of the user experience on mobile/tablets was better. While I prefer that they are on a larger screen, sometimes it is just not an option.
What problems is the product solving and how is that benefiting you?
I was able to keep my Real Estate School Education contract after moving from Alaska to Kansas. Being able to connect with students and do an entire weekend session online has been a great fit for me, and for many of my students who would not be able to attend in-person classes.
Simply the best video conferencing tool around
What do you like best about the product?
I've used pretty much every video conferencing tool available and Zoom is simply...better. The UI is easy to use and understand and the learning curve is minimal for anyone who uses another system. Along with my "day job" I also pay for a license for myself because the tool's ability are so much less buggy than the free tool provided by Google.
What do you dislike about the product?
It's a bit of a resource hog and, on my personal license, I can't seem to disable some of the security features which make it easier for people to join. Otherwise it's great.
What problems is the product solving and how is that benefiting you?
Communication acrosss large, distrubuted groups of people.
Easy and affordable
What do you like best about the product?
I like how easy and ubiquitous Zoom now is for nearly everyone on the Internet.
What do you dislike about the product?
It's not very versatile as far as bells and whistles on my chrome OS. No special backgrounds.
What problems is the product solving and how is that benefiting you?
Zoom connects me to clients too far away to meet in person. Zoom saves me cancelled appointments for travel and minor disruptions.
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