Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Been using Zoom WAY before the pandemic. Solid platform that is always continuing to get better.
What do you like best about the product?
The ease of connection, and the security measures they've added. The ability to lock down a meeting with passwords and a gatekeeper is powerful. Plus, I know of many people who use it to record their videos (instead of expensive studio software).
What do you dislike about the product?
There isn't much bad to say about Zoom...if there is a downside, I'd say there is a bit of a learning curve with the audio and video connections if you have multiple cameras and microphones.
What problems is the product solving and how is that benefiting you?
They're always tweaking their security measures, and I'm not sure if they're addressing the multiple audio and video connection processes, but it works just great for me!
Good for Meetings-If You Have Access
What do you like best about the product?
Zoom has become familiar to many during the COVID-19 pandemic. I cut my teeth on Zoom at my school district when we had to teach virtually; and this led to me Zooming church worship services. In both instances Zoom has virtually connected us during a difficult period in history.
What do you dislike about the product?
First, it’s great for us under-60, tech-savvy people, but inaccessible outside of our category. Second, as a music teacher, teaching a song to students virtually is impossible: hearing twenty kids sing back to you at the same time AND echoing 1-3 seconds apart is annoying at best - like hearing twenty responses from inside three caves. Is there not a solution to this yet?
What problems is the product solving and how is that benefiting you?
It enables those who are physically absent from meetings to attend and receive work credits towards certification, as I did yesterday evening.
I DO IT FOR THE EXTRA CAPABILITIES
What do you like best about the product?
HONESTLY, I LIKE THAT I CAN CONTROL WHAT
What do you dislike about the product?
THE THING I LIKE LEAST ABOUT ZOOM IS THAT I CANNOT SET THE USA AS MY COUNTRY FOR MEETINGS. I HAVE TO CONTINUALLY ADD IT AND MINE ALWAYS APPEARS AS FRANCE INSTEAD.
What problems is the product solving and how is that benefiting you?
I REALLY LIKE BEING ABLE TO DRAW ON THE PRESENTATIONS AND USE THE SCREENS IN A WAY TO HELP MY CLIENTS BETTER UNDERSTAND THINGS.
I AM GOOD AT UTILIZING TOOLS LIKE DRAWING ETC. IT HELPS ME VERY MUCH WITH MY CLIENTS AND GETTING MY POINTS ACROSS.
I AM GOOD AT UTILIZING TOOLS LIKE DRAWING ETC. IT HELPS ME VERY MUCH WITH MY CLIENTS AND GETTING MY POINTS ACROSS.
Zoom is a boon!
What do you like best about the product?
Quality video and audio, plus intuitive controls. Zoom kept me connected both personally and professionally during the pandemic, and has changed the way I continue to connect. There is no going back.
What do you dislike about the product?
I can't think of something that isn't helpful!
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of wasted time spent traveling to meetings and attending meetings at odd times, as created by attendees being in different time zones, for instance.
Life with Zoom is here to stay
What do you like best about the product?
Our business uses Zoom for roundtable discussions, workshops, staff meetings, and quick one-off meetings with vendors. It's easy, universal, and a great value. The competitor we've used is Google and they don't have the options we need.
What do you dislike about the product?
There are many redesigns of where things are and how to access, and although they tend to be helpful, it's frustrating to get used to one setup and then need to relearn it.
What problems is the product solving and how is that benefiting you?
Our business is built around bringing people from all over the world together. We would not be able to have the sessions we have in person and have such a global level of participation.
Perfect platform for my weekly online class
What do you like best about the product?
During Covid my in person art class complete halt. During Covid my my in person art class completely came to a halt. He was thanks to zoom that I was able to continue teaching art online. Not only that I was also able to teach students that were outside of my own city. The zoom not only help me to continue my art class business and also expanded it.
What do you dislike about the product?
I would love to be able to share images on chat. That way I can share inspirations and ideas for my art class when folks join the class. I still have to continue to do that on email or on phone chat which is not convenient.
What problems is the product solving and how is that benefiting you?
It lets me teach my art class from the comfort of my home. My students can also do the same. Zoom has expanded my art business to students outside of my city.
SOLID AND DEPENDABLE PRODUCT
What do you like best about the product?
I never have to worry that something will go wrong with the platform when I am using it to conduct business. I hold meetings and webinars where the attendees are less savvy with technology than I am. They find it easy as well - basically a click or two and they are in.
What do you dislike about the product?
Your tech support used to be very fast and helpful; not so much anymore. That said your support documents have improved over time and tech support is not needed as much.
What problems is the product solving and how is that benefiting you?
I run webinars using the meeting platform where I have experts teach career development professionals about new information and new techniques and tools. I could not do this without Zoom. Since so many of my colleagues use Zoom so the familiarity takes away the headache of helping people get into the room, use the chat feature, etc. The platform is inexpensive and accessible to many.
Effective business solution
What do you like best about the product?
Whether it was for business meetings during the pandemic or because distances are too great to make travel make sense, Zoom enables my firm to be face to face with a client, share screens, and discuss issues as if we were sitting in the same room. It has been an invaluable asset.
What do you dislike about the product?
It's annoying that I can't stay logged in. It would be helpful if I could add zoom meetings that I did not create to my calendar and one click join. It can be a little clunky.
What problems is the product solving and how is that benefiting you?
We have saved a lot of time and a small fortune on travel!
Necessity for Larger Groups
What do you like best about the product?
We often have meetings with 10 or more people. I've used other services where the quality of the video and the sync get really bad with that many people. With Zoom it's always been very clear and even when someone has a poor connection the meeting doesn't get off track.
What do you dislike about the product?
Right now there isn't anything that I would say that I dislike.
What problems is the product solving and how is that benefiting you?
We are an agency that has 10+ clients. While we use Google Workspace for our email and docs, Zoom has been our go to for reliable video meeting with clients. Connection is always good, video and sound are good, and presentations seem to work better than any other platform we've used.
Ease of use is Zoom's strength
What do you like best about the product?
Zoom was something that much of the world learnt how to use during the Covid 19 pandemic. And as a result, many businesses caught on too. The greatest strength for Zoom lies in it's simplicity of use. The interface is clean and it is easy to use the basics, such as changing backgrounds, and so on.
What do you dislike about the product?
I would suggest that the pricing for Zoom is a bit steep, especially for smaller businesses. That said, as long as the initiating party had a full license, the other parties can benefit from Zoom meetings of unlimited duration. Also, the more advanced features such as breakout rooms are not intuitive - either that or a better tutorial format is needed to educate people onto the greater features.
What problems is the product solving and how is that benefiting you?
In a period where most businesses have adjusted to employees having a balanced week of working from home and in-work days, Zoom, alongside Microsoft Teams are possibly the two greatest boons for meetings.
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