Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Finally a consistent meeting and video calling platform
What do you like best about the product?
Very consistent call quality and video quality, coupled with top notch meeting and screensharing utilities like remote control, polling and breakout. We used WebEx and GoToMeeting in the past and they were both riddled with call connectivity and video issues that we haven't seen with Zoom.
What do you dislike about the product?
Occasionally very high CPU usage with video on but haven't seen any significant issues as a result.
What problems is the product solving and how is that benefiting you?
As we have gone remote, just about all of our internal team meetings are conducted on Zoom. Zoom has helped us to team build, integrate new team members and ensure departments and teams do not get siloed. Beyond that, we use it for most of our sales presentations and product demonstrations.
An Essential Business App
What do you like best about the product?
Zoom helps us quickly get online and gather folks for a conversation, whether formal or informal. We can see each other in real-time, despite distances and keep up to date with one another easily.
What do you dislike about the product?
Zoom can only be helpful when we are all able to log in at the same time, sometimes it is difficult to share log in information and there are times when traveling especially when the connections are not as good.
What problems is the product solving and how is that benefiting you?
The main problem is a work from home order that happened during the pandemic became permanent and work from anywhere. How can we keep working collaboratively when we are separated by miles and time zones? Zoom is the answer.
Excellent Option for All Online Meetings
What do you like best about the product?
How easy it is to get a meeting launched - no fussy steps for hosts OR participants.
What do you dislike about the product?
The few times that it glitches, it does so badly. Usually a meeting restart is required which can be very problematic but fortunately, those times are rare.
What problems is the product solving and how is that benefiting you?
Being able to schedule meetings on demand with so much less back and forthing is a HUGE time saver and optimizer. I am also able to fit more meetings into my schedule since there's no travel time. It lets me have "face to face" meetings with people who are still socially distancing. Being able to record the meetings is a HUGE plus. Screen sharing makes in the moment experiences possible. Frankly, as easy as it is to conduct business with Zoom, returning to pre-Zoom methods really aren't all that attractive!
Even my grandma can use Zoom it's so easy!
What do you like best about the product?
Quick connection, no video interruptions, ability to meet with numerous people-as long as needed.
What do you dislike about the product?
If I invite someone "after the fact" (after scheduling the meeting and sending the initial invite), those new people get a message stating that another meeting is in progress. I haven't figured that out yet
What problems is the product solving and how is that benefiting you?
Connecting with people in a different city. Meeting at times that would otherwise not be possible. Saving me time and money not having to travel to meetings.
Great Glitch-free Meetings
What do you like best about the product?
I enjoy the integration with Google calendar and other platforms. Breakout rooms are easy to create and manage.
What do you dislike about the product?
It is a separate platform. Google meetings can be used for the same purpose without adding to the tech stack.
What problems is the product solving and how is that benefiting you?
I enjoy that our team is completely remote, but we still have face-to-face interaction via Zoom meetings.
Great platform for calls and webinars
What do you like best about the product?
I love that it's very easy to use. With other tools, I've struggled to figure out specific features such as breakout rooms, but with Zoom it's super easy.
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
I haven't had any technical issues with Zoom but I really like the constant updates to make sure everything runs smoothly.
Smooth videoconferencing
What do you like best about the product?
It works seamlessly. Makes meetings possible that otherwise would not happen. Better than a phone call. Less difficult for new folks to use than competitors.
What do you dislike about the product?
I need to log in from a web browser before the meeting in order for it to recognize me as the host.
What problems is the product solving and how is that benefiting you?
Allowed us to keep going though the office is closed.
How I Power My Client Sessions
What do you like best about the product?
Zoom is how I pretty much conduct my coaching sessions and podcast video interviews. I love that I can integrate it into other systems to make scheduling super easy -- taking me out of the process.
What do you dislike about the product?
I don't like that the video quality isn't at least the standard 1080p. I also feel the platform can make addons like meetings accessible across all paid levels but limited so as to still make upgrading still attractive.
What problems is the product solving and how is that benefiting you?
Zoom benefits me in that it makes it easy to meet with my clients or others easily via video conferencing. It does help me to be more productive when I integrate with other software. However, when it's time to do webinars I turn to other platforms.
Business Class Meetings with Simple Deployment
What do you like best about the product?
Very easy setup, deployment and training.
What do you dislike about the product?
Zoom Room Scheduler is not as easy for some to navigate. Wish it would have an option to show all meeting rooms on main page without having to navigate to each room.
What problems is the product solving and how is that benefiting you?
It is helping us collaborate across multiple offices and assist with client relations.
I love Zoom!
What do you like best about the product?
I like the capabilities of zoom, I've been using it for the last 3 years and it has been a great tool and resource. I work from home so it is important!
What do you dislike about the product?
I don't know that there is anything that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
I work from home to meet with potential clients virtually from the convenience of their own home is so important for me and my business. It helps to not only strengthen my connections with my clients but also my community.
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