Zoom Workplace Business is particularly handy when scheduling a meeting where people can choose their own time, as it still includes a link for the meeting to have a video call.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Effortless Collaboration and Versatile Addons
What do you like best about the product?
Easy to collaborate with team members and also with foreign clients along with multiple addons offered.
What do you dislike about the product?
Sometime it lags. But very rare. And some time narrative of text is not working.
What problems is the product solving and how is that benefiting you?
Through screen sharing session and remote control option we are able to troubleshoot bugs in quicker manner.
Smooth Meetings with Exceptional Tools, Slight Tech Demands
What do you like best about the product?
I love how smooth the platform of Zoom Workplace is, which makes my experience using it seamless and efficient. The tools available during meetings are incredibly valuable to me; they enhance my ability to communicate and collaborate effectively. I appreciate the writing tools, chat feature, screen drawing options, and reactions, all of which make meetings more interactive and engaging. The ease of initial setup was impressive, allowing me to get started with minimal hassle. Overall, I find Zoom Workplace to be extremely functional and user-friendly, so much so that I would highly recommend it to others.
What do you dislike about the product?
Sometimes it's kind of heavy and my PC can't keep up with it.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for communicating with people overseas. The platform is very smooth, and I love the tools I can use during a meeting, like writing tools, chat, and drawing on the screen.
Excellent Screen Sharing and Collaborative Whiteboard Features
What do you like best about the product?
What I appreciate most are the screen sharing feature and the generous free plan. The collaborative whiteboard is also quite useful, especially when working on group projects. I find it straightforward to use both on my laptop and through the app, with no noticeable difference in ease of use. I rely on it at least once a week. I have never needed to contact customer support, as I have not encountered any issues. Setting it up is very simple, and I have connected my Google account so meetings are automatically saved to my Google Calendar. In my experience, it works better for me than Microsoft Teams.
What do you dislike about the product?
Previously, I struggled to locate my recorded meetings, but after the platform was updated, I haven't experienced any problems since.
What problems is the product solving and how is that benefiting you?
Zoom allows me to record meetings or interviews so that I can go back and gather infromation. The whiteboard is super helpful especially because you can collaborate on the whiteboard. It is how I attend classes as well while getting my graduate degree.
Unified meetings have simplified scheduling and recording has improved internal collaboration
What is our primary use case?
Zoom Workplace Business is used for internal and external meetings. A typical scenario involves integration into calendar invites so that when meeting with a customer or internal stakeholder, a Zoom link is available immediately.
What is most valuable?
The best features Zoom Workplace Business offers include the recording function, which makes it easy to export the audio so that it can be shared elsewhere.
When using the recording function, the audio is typically shared internally, though it may happen externally from time to time if approved. The quality and ease of use are good.
It has always been easy to share screens or bring up a keynote that everyone can see very quickly when using Zoom Workplace Business.
Zoom Workplace Business has positively impacted the organization because by using the same solution, you always know that it is going to work. When people were using Slack, HipChat, Teams, or all of the other different varieties of options, it made it challenging to ensure that everyone was on the same page.
What needs improvement?
Zoom Workplace Business can be improved as the AI features have not been used very often, and it would be beneficial to see how they are utilized and the analysis that they can do.
It would be interesting if you could translate into multiple languages easily.
For how long have I used the solution?
Zoom Workplace Business has been used for six years.
What do I think about the stability of the solution?
Zoom Workplace Business is stable.
What do I think about the scalability of the solution?
There have never been any issues trying to use Zoom Workplace Business concurrently with hundreds of people, so it has been great in terms of scalability.
How are customer service and support?
Customer support for Zoom Workplace Business has not been utilized.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Years ago, several different solutions were used before, but the reason for the change is uncertain. It was a good improvement to use Zoom Workplace Business only.
What was our ROI?
The general impression is that whenever you purchase something from the AWS Marketplace, it is going to be a faster transaction that is more transparent, indicating a return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.
Which other solutions did I evaluate?
The names of the other options that were evaluated before choosing Zoom Workplace Business have been forgotten as it has been so many years.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Instant Translation Boosts Global Collaboration
What do you like best about the product?
I find Zoom Workplace incredibly beneficial for its simultaneous translation feature powered by AI, which is essential for my company as we operate in teams spread across the world. This feature not only helps in reducing language barriers, making everyone feel included, but it also cuts down on costs significantly by eliminating the need for live translators. The platform itself is easy to use and available worldwide, adding to its convenience. I particularly appreciate the instant translator feature, which allows seamless communication during meetings, webinars, and conferences, thereby enhancing productivity and fostering a sense of inclusion among diverse team members. Additionally, the setup for Zoom Workplace was hassle-free, adding to its overall ease of integration into our daily operations. The reasonable pricing further adds to its appeal, making it an excellent choice for businesses looking for effective communication solutions.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, webinars, and conferences. Its AI-powered simultaneous translation reduces costs, facilitates global team inclusion, and is easy to use worldwide.
Effortless Meetings and Smart Features That Keep Us Connected
What do you like best about the product?
The meetings just work. Video and audio are clear, screen sharing is smooth, and joining is painless for guests. I like the AI Companion for quick summaries and action items after larger calls. Breakout rooms are easy for workshops. Whiteboards help a ton for rough brainstorming. Recordings and transcripts are reliable, and the calendar add-ins keep my schedule tidy. It also switches nicely between laptop and phone when I am on the move.
What do you dislike about the product?
The product has grown fast and parts feel a bit scattered. Chat can get cluttered on busy projects. Whiteboard is fine for basics but still trails dedicated tools for templates and widgets. Some admin settings are buried, which slows down new room setups. AI notes occasionally miss context on technical topics. Pricing for certain add ons adds up for smaller teams.
What problems is the product solving and how is that benefiting you?
It keeps a hybrid team coordinated without hassle. Reliable meetings, transcripts, and AI summaries cut follow up emails and missed tasks. Screen sharing and recordings speed up onboarding and support. Clients can join from anywhere with no account issues, which shortens sales cycles. We capture decisions in one place, so projects move faster and handoffs are cleaner. Travel drops, documentation improves, and we close action items sooner.
A powerful hub for your business.
What do you like best about the product?
It is becoming the productivity hub of my business in many different ways, some of which I haven't even discovered yet. It connects with my services to create a hub on the Zoom Workspace. It's easy to connect services and get started right away.
What do you dislike about the product?
With things being added all the time, it can be a little challenging to stay on top of all of the updates so I you might miss out on the tools right away.
What problems is the product solving and how is that benefiting you?
I can easily create meeting with clients and with the endless chat, my clients always have access to materials I share during our sessions. There are more and more solutions that Zoom solves that I am certainly not using yet and really should.
Effortless Meetings and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is for managing all my professional meetings with current and potential clients in one place. I work with freelancing clients, potential clients, and interviewers, and Zoom makes scheduling, joining, and conducting meetings seamless. The interface is easy and the built-in features like screen sharing and automatic meeting transcripts make all of my discussions more efficient and productive. It’s also great that I can access meetings from any device without complications.
What do you dislike about the product?
While Zoom is reliable overall, I often times don't like the video quality on my laptop since it's often less sharp compared to Google Meet, even when my internet connection is strong. Sometimes the feed becomes grainy which always gets frustrating during client calls and interviews.
What problems is the product solving and how is that benefiting you?
Zoom helps me organize and run meetings efficiently with my freelancing clients and during job interviews. It solves the problem of having multiple communication tools by giving me one platform for video calls, scheduling, file sharing, and follow-up notes. This reduces miscommunication, keeps my workflow organized, and helps me present myself professionally to clients. The integrations with Google Calendar, Outlook, Gmail, and Teams make scheduling frictionless and prevent double-booking while also making my workflow more reliable with features like cloud recordings and AI transcripts.
Enhances Collaboration and Flexibility for Modern Teams
What do you like best about the product?
The platform enhances collaboration with features such as screen sharing and virtual whiteboards. It also increases flexibility by supporting both remote and hybrid work environments, while offering communication options like instant messaging and video calls.
What do you dislike about the product?
At this moment, I don't have any dislikes. I use Zoom frequently and love of ease of use and integration. The customer service team is wonderful and made the ease of implementation a breeze.
What problems is the product solving and how is that benefiting you?
Zoom in the workplace is helping to solve my communication gaps through virtual collaboration via chat, calls, and meetings. There is no need for app switching or traveling out of state for meetings.. No app switching and no travel to meeting out of state.
Effortless Access and Excellent iOS App Experience
What do you like best about the product?
I like the ease of access on my computer and the ios application.
What do you dislike about the product?
I dislike the quality of the video and recording.
What problems is the product solving and how is that benefiting you?
N/A
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