Zoom
Zoom Communications, Inc.Reviews from AWS customer
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Daily use, little hiccups
What do you like best about the product?
The ease of scheduling meetings and functionality of tools in meetings. Video and audio always seem to come through clearly. Sharing the zoom link with individuals that don't normally use Zoom has never been a factor as they are able to easily navigate the software. I also like how easy it is to schedule meetings for recurring purposes. My company and I always have "standing" meetings. This means we will use the same zoom link for the entire month. This allows team members and attendees to save the meeting link and easily access our last-minute meetings.
What do you dislike about the product?
The ease of use when needing to attend a meeting on my cell phone is nowhere near as seamless as it is on the computer. Sometimes depending on the service available on my cellular I can only attend meetings using audio, however this is an issue with the cellular provider more so than with zoom. Often times when moving a meeting scheduled on zoom to my personal calendar I run into errors and have to input the meeting on my own instead of being able to use the seamless integration. I am sure that this is user error and less of a Zoom error, however, it would be nice to have the function set up easier for multiple calendars.
What problems is the product solving and how is that benefiting you?
It allows me to have business meetings and run multiple organizations no matter where I am on my traveling, or since relocating to the east coast. I also attend many meetings on zoom for outside organizations other than my own. Accessing outside meetings is always seamless. Zoom benefits our team by being able to have one hosting account htat the entire team can access for meetings. It also allows me to use the same account for the multiple organizations that I am apart of.
I mean Zoom is the default for a reason
What do you like best about the product?
Zoom is the default video conferencing platform for a reason. We default to it because it has some of the best features, and often is smoother/easier to interact with and operate than much of the competitors.
What do you dislike about the product?
The mobile features are sometimes harder to navigate and occasionally audio is questionable but that's often because of the wifi connection/data connection and not the softwear.
What problems is the product solving and how is that benefiting you?
Zoom is the default meeting platform we run all our stuff on. We prefer it to Teams and Meet when we have to use other links provided by vendors, Zoom is the platform the greater number of people know how to use.
It's Popular Because it Works
What do you like best about the product?
The best thing about Zoom is that it takes way less bandwidth to stream clearly than most other virtual meeting platforms. I experience significantly less interruptions than other platforms. I also frequently use the room features such as breakouts, polls, and screen annotation.
What do you dislike about the product?
I don't have any complaints about the Zoom platform. I do sometimes wish the backgrounds were integrated and as easy to find as they are on teams. And often times with the blurred background, my hair gets cut off, and that's weird. But I have no major complaints.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work with a flexible location. As a person that runs a business and a nonprofit in addition to my full-time work, this literally allows me to bounce between my roles seemlessly.
Easy to use with next to no glitches
What do you like best about the product?
Meetings are easy to set up and links can be generated quickly for a user. Typically everything works first time
What do you dislike about the product?
When setting a recurring meeting, if they are happening at different times each week, you need to set different meetings. It would be great to be able to have a recurring meeting where by you could amend the day each week if need be
What problems is the product solving and how is that benefiting you?
The main problem zoom is solving for me is being able to still work during a pandemic. It's enabled me to be more productive in setting up quick consultations with prospective clients face to face right now as opposed to trying to schedule something in the diary which suits when someone can come in to the office
Great video calling platform for diverse needs
What do you like best about the product?
Zoom is intuitive to use which makes it easy to focus on having a great meeting instead of how to use the platform. Some of my favorite features are the breakout rooms which are great for smaller group discussions and the screenshare. Specifically, the screenshare has a "share audio" option which makes it possible to share videos and music.
What do you dislike about the product?
My main complaint is that free meetings are capped at 40 minutes. Additionally, the whiteboard is great, but the content is not automatically saved anywhere when the whiteboard is closed which can be frustrating.
What problems is the product solving and how is that benefiting you?
I work on a remote team and we use Zoom to connect and work together. I also like using Zoom for 1-on-1 co-working sessions with my colleagues to dig into problems and connect more deeply even though we're in different locations.
Zoom is an extension of my business
What do you like best about the product?
It's a huge benefit to me to have a tool that gives me the ability to connect eye to eye with my clients from all around the world and Zoom makes that possible.
What do you dislike about the product?
I host frequent meetings with similar content in each meeting. It would be helpful if Zoom offered a cloud storage option where I could store regularly used presentations and files and quickly share them while on a call.
What problems is the product solving and how is that benefiting you?
Zoom helps me connect with people that I'd normally travel to meet. The Record feature allows me to create content to share with other stakeholders and clients.
Zoom is by far the most reliable video conferencing platform I’ve had to use
What do you like best about the product?
I loved Zooms ability to set such detailed host preferences (like requiring meeting passwords, starting meetings before the host arrives, and assigning alternate hosts). I also appreciated being able to set more professional virtual backgrounds.
What do you dislike about the product?
The only issue I had with zoom has been needing to log out and back in to refresh my meetings tab. Sometimes it wouldnt show meetings due to the network connection not working, even when on WiFi.
What problems is the product solving and how is that benefiting you?
Zoom has been the best platform to host multi-site meetings with a lot of team members across my organization. It doesn't lag when increasing the number of particilants, which has been an issue for me with other platforms. It's call in option has also been really helpful when one of our team members had spotty WiFi access.
Good video conferencing solution with easy interface
What do you like best about the product?
Zoom has a very user-friendly interface for any user who is not tech savvy. I particularly like the waitroom, share audio files, virtual background and backoffice functions to name a few.
What do you dislike about the product?
There was one instance when an unknown user was able to hack a live Zoom call and shared very inappropriate content hijacking the entire call. Therefore, security could be an issue.
What problems is the product solving and how is that benefiting you?
Easy video conferencing solution. I have used it for my own business as well as the Rotary Club that I am member of. In both cases, I started with the free option and subscribed to the paid as the calls had a limitation of 45 minutes.
Zoom Review
What do you like best about the product?
Zoom is very convenient and easy to use. It integrates into my system and there is no problems using it.
What do you dislike about the product?
The only downside is that Microsoft has partnered with its own product versus Zoom. I find Zoom easy to use.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to have quick meetings and connect with clients efficiently and effectively. Zoom has taken my travel budget completely down.
Still the best platform out there for online meetings.
What do you like best about the product?
I like the ease of use, and collaboration, there is an app and by far the best platform out there for virtual meetings.
What do you dislike about the product?
The online App isn't as good as one would like. I wish it would also keep running on Zoom and phone. That part of the integration is clinky.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually made easy.
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