Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom has helped us meet more often when distance makes it difficult
What do you like best about the product?
The free version of zoom was always helpful and provided sufficient time for meetings. I had to upgrade to ensure meetings past 60 minutes would not be interrupted. I have no regrets about doing this and continue to find zoom helpful.
What do you dislike about the product?
I have not needed to use whiteboards or meeting rooms, but if I do, I do not look forward to additional fees. Upgraded fees and costs seem more appropriate for larger organizations.
What problems is the product solving and how is that benefiting you?
Many of my team members live a considerable distance from our hub. Offering zoom as a platform to review goals and debrief information has helped us meet more often.
Zoom helped save our business
What do you like best about the product?
Zoom is super user friendly and even our most technologically challenged
clients have been able to use it with ease. We love that the format allows us to screen share too.
clients have been able to use it with ease. We love that the format allows us to screen share too.
What do you dislike about the product?
Sometimes Zoom changed the settings without informing users. This can be very challenging when we go into the program and do not realize it has been updated. It would be great to know in advance.
What problems is the product solving and how is that benefiting you?
We are able to reach so many more clients and offer our classes on a worldwide basis. We are so much more productive and have been able to serve so many more clients. It has also helped us to generate new revenue.
Easy to use video call and easy to share what's on your screen.
What do you like best about the product?
Everyone can easily log in to a ongoing call and participate. It allows to have your video on to see each other. It allows you to cohost attendance of your choosing which is a handy too if you need them to share what they have on their screen. That's really convenient.
What do you dislike about the product?
The monthly cost is a bit high consider the amount of usage. Some month I don't use it at all and to have to the monthly fees of $17, it can adds up to my monthly expenses. Limited storage space on the cloud for my recording even after paying the monthly fees.
What problems is the product solving and how is that benefiting you?
It's allows me to connect with people and most important feature is to be able to share my screen live while I am on the call. It's also allows others to do the same as well which great when we all get together to share ideas.
Best collaborative tool out there
What do you like best about the product?
I like the fact that I can call my contacts
What do you dislike about the product?
I like the fact that I can call my contacts schedule meetings, also the webinars are awesome. I think the best part of it all is that I can talk with people in China from US.
What problems is the product solving and how is that benefiting you?
I like that I have my team in front of me come on in that I can talk with anyone at work and keep a constant connect between offices. Also presentational layer is very useful
Always dependable and help is close by if needed
What do you like best about the product?
I started using Zoom to teach music lessons back in March of 2020. Like so many others, I could no longer do my work in-person and had to find a work-around. Zoom was a lifesaver for me. It allowed me to keep a connection with my students in a time when we all felt so isolated. But it has become so much more. It now offers the flexibility to teach remotely when in-person lessons aren't an option. It gives me choices! The whiteboard tool is essential. It allows me to teach hands on without being there. And the kids find it easy to use too. They can easily pull up musical pieces and make notes on them. Zoom has changed the way I teach music for the better. What started out as a band-aid fix during the epidemic became a useful tool that I now use every day.
What do you dislike about the product?
Sometimes the volume is not consistent. That is problematic for music. Also, going from smart phone to a tablet to an ipad to PC is not as smooth as I'd like it. Tools are in different spots depending on what you're using and it's hard to envision if you're trying to explain to a student where a tool is.
What problems is the product solving and how is that benefiting you?
Spreading the love of music
A complete workable platform , simple user interface for all features, I would highly recommend it.
What do you like best about the product?
The most helpful aspect of Zoom is its ease of use. Interface is simple!
What do you dislike about the product?
I can't quite think of anything I dislike...it's been simple since I started using it.
What problems is the product solving and how is that benefiting you?
Zoom solves the ability to interface with employees not present and more so, it has opened avenues for online revenue for existing and new clients.
The reason I’m making money
What do you like best about the product?
Great for rural businesses that need client face time but that aren't located where there clients are located.
What do you dislike about the product?
Sometimes challenging working with users on an iPad. I'm an educator, so a lot of times, students will share their screens with me and I'll annotate to help them track their logic or see where they made an error. Can't do that when the kid is on an iPad.
What problems is the product solving and how is that benefiting you?
Like I said, my business is rural, and my clientele is at least 40 minutes away. This makes it possible for me to retain my clients and live where I want to. No commute also means I can line clients up back-to-back and not have to get from one to the other. It optimizes my schedule -- when I'm working, I'm working hard and efficiently, and when I'm done working, I'm DONE.
A Game Changer
What do you like best about the product?
Zoom is fairly easy to use. Those who aren't tech savvy can be up and running quickly with minimal instruction. The ease and scheduling meetings and creating an invitation list enables planning for future events. The quality of the video and sound are good.
What do you dislike about the product?
I cannot access my contacts list from within the app. I have to enter individually and the process isn't intuitive clinks can be confusing or glitchy. Interactivity between Zoom and my Apple contacts would be great.
What problems is the product solving and how is that benefiting you?
I use Zoom with my Osher Lifelong Learning Institute. During COVID, meetings and social interactions were impossible without technology. We were able to expand our contacts beyond our physical catchment area, increasing membership and participation.
Simple, Repeatable, Easy to Use Networking
What do you like best about the product?
I can give control of my screen to a client for them to sign documents and forms. I can schedule zoom meetings with breakout rooms already setup so that when I log in, they're already loaded. I can use multiple devices at the same time so I can use the white board on my tablet, view everything on my laptop, and manage participants from my phone. I can be in multiple breakout rooms at the same time by using multiple devices.
What do you dislike about the product?
The contact/post zoom meeting chat function is frustrating at best.
What problems is the product solving and how is that benefiting you?
Meeting with clients any time, no matter where they are geographically in the world. It makes learning webinars easy to schedule and log into.
Best Collaboration on All Levels
What do you like best about the product?
Zoom is now a household word. It is easy to collaborate and to meet virtually with all levels of users. I conduct weekly sessions that include international participants, usually at least 6 or 7 countries spanning 5 continents. Those who participate range from novice to expert. We've had no technical issues with the platform itself. We also have some impaired users who use the phone dial in feature.
Zoom is always improving and always providing information to keep up to date and secure.
Zoom is always improving and always providing information to keep up to date and secure.
What do you dislike about the product?
There's a good knowledge base, but sometimes it can take a while to locate specific help topics. Also, it's not always clear if some features are only for certain plans.
What problems is the product solving and how is that benefiting you?
I use Zoom in the course of my work with religious organizations. Zoom brings people together to achieve goals and communicate needs. There are other platforms available but I know when I say "Zoom" I have the best chance of engagement.
showing 3,151 - 3,160