Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Fantastic, reliable software for those seeking ease and professionalism
What do you like best about the product?
I have used many of the softwares availalable for video chat and Zoom is far superior.
What do you dislike about the product?
I have zero issues with zoom. We record our podcast with ease, client meetings, screen shares, etc. The only issues I have with zoom are things that would be better solved face to face and that isn't zoom's problem to fix!
What problems is the product solving and how is that benefiting you?
We are a growing business with a national and international presence. Zoom allows us to seemlessly work with partners and clients without the cost of travel when it is not needed.
Zoom for Business
What do you like best about the product?
It is very User-friendly. The apps are very helpful, especially transcription. The video conferencing works very well. Other platforms, the video would freeze which caused meetings to run longer because we would have to repeat ourselves. They keep adding new features, such as the white board which is something I will be using more.
What do you dislike about the product?
Wish the free version was 45 min long. The browser and desktop require two different passwords for logging in. So now I log in to the browser which takes me to the desktop application. There have been times the video recording after a meeting did not convert over and then I lost all the content of our meeting. This has only happened 1-2 times.
What problems is the product solving and how is that benefiting you?
Some of our Sales Coaching and Sales Training had to switch from in-person to virtual due to the pandemic. Zoom allowed us to continue our trainings with our clients.
User-friendly and secure
What do you like best about the product?
I love how easy Zoom is to use and how I can manage how my participants access my meetings (eg: waiting room, passcode, one click).
What do you dislike about the product?
I'm still trying to figure out the best way to use apps in Zoom. I wish I could see what everyone else sees and how they are invited to the app.
What problems is the product solving and how is that benefiting you?
Zoom was a life-saver through Covid where we had to pivot our facilitation business to an online format. It has been very beneficial in that it saves us travel time and allows folks from different parts of the province/country to participate in a forum that they would have typically had to travel to.
Zoom for success!
What do you like best about the product?
The ease of scheduling, being able to turn the recording on and off. Chat, screen share, are all valuable and used in almost all my meetings.
What do you dislike about the product?
Not much. I do need to learn about all the features though. I am a basic user.
What problems is the product solving and how is that benefiting you?
Showing clients what they need to see in order to make decisions that lead to more business for me. Sending them recordings of meetings so they can remember what we talked about and looked at.
Zoom is very useful at connecting people.
What do you like best about the product?
Zoom has enabled me to work seamlessly from wherever I am, with great features like auto-record, translation and virtual backgrounds.
What do you dislike about the product?
I would like to be able to edit comments in the chat as a host and also be able to add the option for simultaneous translation when a meeting has started. It would also be great to be able to record two languages in the cloud for a single meeting when there is translation.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with people around the world that I would otherwise not be able to meet.
zoom is ideal for all situations!
What do you like best about the product?
ease of use, storage on the web or device, cost is relevant to product use... priced just right
What do you dislike about the product?
need a little more storage on the web thru zoom and maybe a few filters to use during use
What problems is the product solving and how is that benefiting you?
zoom is enabling personal connection thru technology. When in need of connecting in real flesh and this is impossible for one part or the other and even large groups, this alternative viewing of live persons can be a close substitution for accomplishing the meeting goals and rendes-vous in the first place!
Super easy to use, minimal maintenance
What do you like best about the product?
Zoom is simple enough for all of my users to use while requiring minimal account maintenance. Users understand how to initiate and invite to calls without much if any explanation.
What do you dislike about the product?
Adding an extra user seat is not as quick or intuitive as it is on some other services. Streamlining or shortening the process would help save a lot of time on our end.
What problems is the product solving and how is that benefiting you?
My users reach out to customers and prospects worldwide. Zoom is such a widely known product, that we save a lot of time when setting up video meetings and conferences.
Easy video conference system for meeting with clients - even seniors
What do you like best about the product?
I like how easy it is to use the program for a new user. I send a link and it is as easy as clicking the link and following the instructions for my clients. Even those who are less familiar with technology are able to easily join the meeting.
What do you dislike about the product?
Sometimes it is difficult for my clients who are unfamiliar with the technology to turn on their camera or their audio. It is a fairly straightforward action, and for me it is extremely easy, but for many it can be a challenge to find the right button. Perhaps if there was a brief tutorial when the program is first installed showing where the most important buttons are it would make things easier for my clients who are using Zoom for the first time.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients. It has been approved in my jurisdiction to witness matters for real estate transactions, which allows me to expand my practice across the entire province fairly easily.
Zoom is wonderful for connecting all over the world!
What do you like best about the product?
I love that you can communicate with people all over the globe.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
What do you dislike about the product?
Sometimes there is a delay
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
What problems is the product solving and how is that benefiting you?
I'm a yoga teacher and I'm using it to see my clients.
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
Easy to use!
What do you like best about the product?
I appreciate the options available for video and microphone use, as well as the background options. Security is important to me and Zoom provides many measures to protect my meetings.
What do you dislike about the product?
It would be nice to be able to copy specific chat information, meaning to highlight, copy, and paste. This is not an option at the moment. I would also be great to retrieve IP addresses for users that enter a Zoom meeting in case I need to report inappropriate behavior from students or people who should not have meeting access.
What problems is the product solving and how is that benefiting you?
As mentioned above, Zoom is always updating, which I appreciate because it provides users with a great experience utilizing the tools above, especially with video options and backgrounds.
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