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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mark F.

Exceptional Video Quality and Feature-Rich Communication Platform

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace excels in facilitating communication through call conferences, offering high-quality video and clear audio for all participants. One of the advantages of using Zoom Workplace is the wide range of features it provides. It's easy to use and the helpful links via customer supports helps a lot. We use it from time to time.
What do you dislike about the product?
There really isn't anything negative to mention. In fact, Zoom Workplace is truly the best!
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps Blacklane address several key business challenges by enabling seamless internal and external communication, improving collaboration across globally distributed teams, and increasing operational efficiency. It supports real-time coordination between teams, reduces reliance on fragmented communication tools, and enhances productivity through integrated meetings, chat, and collaboration features. As a result, Zoom Workplace helps Blacklane maintain high service quality, faster decision-making, and effective cross-functional alignment in a fast-paced, international operating environment.


    فاطمه .

Easy and free, but with some interruptions.

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I love Zoom Workplace because it is easy to use and has few problems. It is also available at any time and free, which I greatly appreciate.
What do you dislike about the product?
Sometimes, for example, it hangs and sometimes it disconnects and reconnects during the meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy to use and has few problems.


    Tanya S.

Outstanding Video, Audio, and AI Quality

  • January 04, 2026
  • Review provided by G2

What do you like best about the product?
Delivers best quality video audio and AI.
What do you dislike about the product?
Should have more security safety(causes Zoombombing)
What problems is the product solving and how is that benefiting you?
Screen sharing, high quality video and audio


    Wale F.

Effortless, Reliable Meetings Every Time

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
easy to connect, friendly and very reliable source for organizing meetings and video conferences
What do you dislike about the product?
i am not sure if there is anything right now to be dislike the software
What problems is the product solving and how is that benefiting you?
It brings chat, meetings, file sharing, and announcements into one platform, reducing the need to switch between multiple tools.


    Abhishek P.

Excellent Collaboration and Effortless Usability

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
The collaboration tools are robust, and the platform is easy to use.
What do you dislike about the product?
There are some limitations when it comes to offline collaboration, and I also have certain concerns regarding security perceptions.
What problems is the product solving and how is that benefiting you?
The follow-up after meetings has been disappointing.


    Abhishek j.

User-Friendly, Time-Saving, but Resource-Heavy

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace easy to use and very easy to manage meetings. I appreciate that we don't need many apps for calendar, meetings, and chat. I like that Zoom Workplace provides AI free of cost, which saves us time as it directly adds dates and tasks to the calendar. Overall, I think this app is the best for meetings and any type of educational purpose, and my team found it very easy to understand.
What do you dislike about the product?
I don't like that it takes more space like heavy software and slows down our device.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace because it simplifies managing meetings and chat without needing many apps, and it saves time by adding dates and tasks directly to the calendar.


    Denise F.

Effortless for Presenters and Participants Alike

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use for both presenters/meeting organizers as well as participants.
What do you dislike about the product?
Notifications to participants of a private chat message coming to them. Often overlooked by participants so there must be something about how those notifications come/are received.
What problems is the product solving and how is that benefiting you?
Easy way to meet with groups of participants for professional development support our online content.


    Gabriela A.

Seamless, Reliable Communication for Remote Teams

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how seamless and reliable it is for daily communication. Video meetings, chat, and collaboration tools are all integrated in one place, which makes it easy to stay connected and productive, especially in a remote work environment.
What do you dislike about the product?
Occasionally, Zoom Workplace can feel a bit overwhelming due to the number of features, and some settings are not always intuitive. However, once you’re familiar with it, it works very well overall.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping communication and collaboration centralized, especially for remote and hybrid teams. By combining video meetings, chat, and collaboration tools in one platform, it reduces the need to switch between multiple apps. For me, this means smoother communication, fewer missed messages, and more efficient meetings, which helps me stay productive and connected with my team.


    Vishnu P.

Screen Share Recording with Note-Taking Is Invaluable

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
Screen share recording with the taking notes option is really useful.
What do you dislike about the product?
The video quality of that recording is a little poor, not HD or 4K
What problems is the product solving and how is that benefiting you?
We can use whiteboard, chats and live video at once. Easy to collaborate remotely worldwide.


    Chiara I.

Easy-to-Use, Reliable HD Video Conferencing

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workpace is an easy to use web and video conferencing solution. Its reliable as the audio and the video are in HD quality.
What do you dislike about the product?
The customer support are not quick to resolve issues.
What problems is the product solving and how is that benefiting you?
We use the tool for video and web conferencing. Since the deployment of the tool our meetings have been effective.