Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is the best video meeting platform!
What do you like best about the product?
Scheduling meetings on Zoom is easy, and results in a calendar invitation in any format that one can immediately send to invitees. Logging into the platform for the meetings is also easy and without a lot of delay, and the quality of the video and audio are great!
What do you dislike about the product?
I do not dislike anything. Zoom is easier to use than Microsoft teams and other platforms.
What problems is the product solving and how is that benefiting you?
With COVID limiting travel and attendance in the office, the video adds an element of connectedness with attendees that is lacking in a conference call. People are more engaged and attentive, and there is less multitasking.
Easy to navigate and user-friendly
What do you like best about the product?
Meetings can be scheduled with lots of detail, and across many time zones. Other users can be added as alternative hosts. The screenshare, chat, and whiteboard functions are helpful for moving meetings along.
What do you dislike about the product?
If one meeting is open and some members are still on that call, you cannot join another call for another meeting that you also are a host of. You must end the first meeting to be able to start your second meeting.
What problems is the product solving and how is that benefiting you?
Zoom is implementing collaborative tools for hosts and/or other members of the call to be able to use. This allows for a digital copy of items discussed/edited/etc. to be saved and accessed by everyone at the same time.
Easy to use, great features, and works perfectly most of the time.
What do you like best about the product?
Easy to use, easy to share screen and record presentations/calls for future review or content repurposing. I use it for work primarily and have also used it to record entire video courses with great ease.
What do you dislike about the product?
Have to pay for what used to be free, constant updates make it a challenge to find features or settings sometimes. There are MANY settings, makes it hard to find things sometimes as old tutorials don't match up with the current layout of settings.
What problems is the product solving and how is that benefiting you?
easy recording of presentations with shared screens. Professional level audio for guided meditation experiences and being able to layer music into the experience is really cool.
Zoom is much better and easier to use than other tools available for meeting.
What do you like best about the product?
Most helpful are the several ways to connect and how simple is to participate in a meeting, even without any experience.
What do you dislike about the product?
Sometimes the system closes a professional meeting after 40 minutes, even though the contract is regularly paid. The whiteboard still needs improvements.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work from home and to have students from several locations, even overseas. I am constantly working while so many people are unemployed.
I recommend this for all my customers
What do you like best about the product?
Stability and simplicity at its best, when weighed against competing software such as BlueJeans for an OS agnostic solution I have yet to find anything that is better. Many of my customers are on Linux platforms which do not support office applications like Teams and the user experience needs to be the same or better. Zoom has found that "sweet spot".
What do you dislike about the product?
My only criticism would be in reference to the scheduling interface, with the Zoom app. It tends to be clunky, and most of my customer base uses the web interface just for ease.
What problems is the product solving and how is that benefiting you?
My customers support clients of their own, many of whom are abroad and need to present documents and video. e.g. My US client has a consultant in Romania who needs to provide detailed documentation to a third party in S.A. in real-time. This process would not be cost-effective if all parties needed to meet in person. This also allows for my U.S. client to evolve his business model from regional to global.
The most efficient videoconference software
What do you like best about the product?
Zoom is user-friendly, widely popular among users, and has all of the tools needed to make videoconferencing easy to manage.
What do you dislike about the product?
The price is not very accessible to everyone. It would be nice if there were multiple tiers of membership.
What problems is the product solving and how is that benefiting you?
Ability to easily connect with clients, record podcasts, and share data.
Multi-year satisfied customer
What do you like best about the product?
Zoom is simple to use and ubiquitous. I've used teleconferencing and web meeting services for two decades and Zoom is by far the easiest and most versatile. I particularly like the calendar integration and the ability to schedule meetings from my phone and have them propagate my calendar.
What do you dislike about the product?
I've had some occasional issues with cross device integration (ie. moving from computer to iPad or phone) but nothing that's been recurring. For the most part, no issues to report.
What problems is the product solving and how is that benefiting you?
Virtual connectivity everywhere. We run a dispersed consulting firm and Zoom is an essential part of our infrastructure and that which we use with clients on a daily basis.
Convenient and Easy
What do you like best about the product?
That it integrates with my Outlook calendar so I can easily set up Zoom meetings with one click. I also like that I can record the meetings and quickly get a link to share.
What do you dislike about the product?
I wish it was easier to blur my background slightly, not as much as the current blur background offers. And the virtual backgrounds don't work well.
What problems is the product solving and how is that benefiting you?
Keeps me connected to my team and my clients by allowing us to easily share screens and discuss projects. My team used to meet in person weekly and now we meet via zoom 3 out of 4 weeks, saving them time and gas money.
Simple and easy way to connect
What do you like best about the product?
I use Zoom for one on one and group coaching sessions, and it's straightforward and easy, even for those that have aren't technologically savvy. I like that it's easy to record sessions, use screen sharing and the dashboard isn't too busy with features.
What do you dislike about the product?
I wish the Chat would be included in the recording and that all settings and features were available in the app, not just on the website.
What problems is the product solving and how is that benefiting you?
I can coach sessions remotely instead of needing to meet in person and it feels more engaging that phone calls.
Zoom works great
What do you like best about the product?
I like that I can schedule meeting to held a certain time.
What do you dislike about the product?
That you are limited on the length and number of people unless you pay.
What problems is the product solving and how is that benefiting you?
It allows me to reach out to many different people in many different places at the same time.
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