Zoom
Zoom Communications, Inc.Reviews from AWS customer
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Best video meeting platform I use
What do you like best about the product?
Zoom is the easiest video meeting platform I use. It's great for interactive meetings and for any larger group meetings as well.
What do you dislike about the product?
Share screen use could be better. Sometimes personal emails show up when exiting another shared screen or switching windows.
What problems is the product solving and how is that benefiting you?
Interacting with clients difficult to see in person. Leading meetings with people in different parts of the country.
Best option for online meetings
What do you like best about the product?
I love using zoom because it's very user-friendly for those who are less technologically advanced. When sending zoom links for meetings, even those who have never used an online meeting space have been able to find out how to log in easily.
What do you dislike about the product?
I pay for a monthly subscription and usually, my meetings are very small in size so there is no need for me to pay for the more expensive subscription with meeting space for 100+ participants. I did need to host a meeting of that size once and was unable to fit all of my participants on. I wish there was an option with my subscription to host a few large meetings a month (1 or 2 would be fine). This would be ideal for those who need to host large meetings occasionally but not frequently enough to buy the more expensive subscription.
What problems is the product solving and how is that benefiting you?
Zoom is helping make online meetings easier and more efficient for me and all of my meeting participants. It is making screen sharing very accessible, helping create a visual for my meeting guests.
Zoom Works
What do you like best about the product?
The zoom interface is easy to use, it feels like a second language for me. Out of all the meeting platforms I use, I think it offers the best quality and experience.
What do you dislike about the product?
I wish I could pre-program breakout rooms and other cues in advance of a program starting. This could mitigate my need to invest in a zoom producer to manage programs live.
What problems is the product solving and how is that benefiting you?
Most recently zoom helped me solve the problem of having many global stakeholders who are program zoom hosts and how we can interface with individual and collective use. This was a large issue for us historically.
Zoom allows for flexibility in our hybrid work environment
What do you like best about the product?
Zoom allows for flexibility when setting up video calls among our distributed workforce. We can schedule these meetings in advance or create them on a spur of the moment. Zoom also makes it easy to share screens with all participants, and even allows for more than one person to share if that's what we need.
What do you dislike about the product?
The free plan has a limit of 40-minute calls, so in order to avoid getting cut off in the middle of a sentence, a Pro plan had to be purchased.
What problems is the product solving and how is that benefiting you?
Zoom allows us to have a great interaction between the people that work in the office, and those workers who are remote. Instead of trying to just have good communication flow over an email thread, we can all meet and talk about our current business needs.
Zoom has gotten better since the pandemic. The platform still needs a little help.
What do you like best about the product?
I love that Zoom has partnered with Google to add meetings to calendars. It helps to keep things organizaed.
What do you dislike about the product?
Zoom should allow you to invite people before saving the scheduled meeting. It should be a simple one-step process.
What problems is the product solving and how is that benefiting you?
Zoom has made it possible for our team to meet regularly without having to travel. We are dispersed in several locations.
Intuitive and easy to use
What do you like best about the product?
I love how multi-purpose this platform is. I can use it to record audio or video for my online program. I can stream it into Facebook, I can share my screen, and it's easy to have an interactive conversation with others.
What do you dislike about the product?
It wasn't well advertised that I needed to go through a process to allow Zoom to stream to my Facebook group. Had I not heard about it from a colleague, it would have been embarrassing to be on my call and unable to immediately connect.
What problems is the product solving and how is that benefiting you?
Zoom helps it feel like I'm in a 1:1 setting with clients. It's also allowing me to make videos and audios that I can multi-purpose across various platforms. Plus it's webinar function is handy for classes I want to be more formal.
Nice product
What do you like best about the product?
User friendly and you get past the learning curve. Clear picture and sound most of the time.
What do you dislike about the product?
The instructions can be hard to follow at times. It would be nice to speak to someone about it instead of paying a higher tier to talk with someone.
What problems is the product solving and how is that benefiting you?
None so far. However, I would like to see an easier way to access captions.
Easy to use video conferencing platform
What do you like best about the product?
What I like the most about using zoom is how easy it is to use and schedule calls throughout the company. I also like the ease of features and accessibility. for example, backgrounds, the option to record (either on icloud or through computer), enabling passwords for participants etc.
What do you dislike about the product?
The main thing I dislike about using zoom is that it does not give record to the number of participants who actually attend meetings. there are those who are expected to attend and not show up and it would be nice if zoom had a feature to keep track of that.
What problems is the product solving and how is that benefiting you?
The main problem that zoom is solving is the ease with which members of a team or organization are able to meet. The world is shifting into a more digital era. Work from home is becoming essential and zoom allows connection no matter where the employee or member resides.
The go-to conferencing service + great for international business communication
What do you like best about the product?
Easy to use and most widely recognized by others invited to the meeting. Since COVID, Zoom has been the most widely-used meeting software that most people know and trust, which makes this platform our preferred conferencing software. The improvements made with AI have provided additional capabilities and features that have been beneficial for recaps, follow-ups, tasks, etc.
What do you dislike about the product?
The need to enter a meeting ID and in some cases, a passcode. Would be nice to have an instant connect number where you do not need to enter in so many codes to access the meeting. There is the quick connect, however, it is a bit cumbersome to go through the process of setting that up versus just being able to give an 800-number or link to quick-join.
What problems is the product solving and how is that benefiting you?
Since Zoom is widely used and known by many professionals, it is our preferred conferencing system. We are able to easily send out meeting requests using 3rd party platforms such as Google Calendar or HubSpot and it will automatically add in the conferencing line to the meeting for the attendees to join. We conduct business on a global scale so having the ability for international meeting attendees to join with ease helps to provide better customer service and create lasting business relationships.
Zoom is great!
What do you like best about the product?
Zoom is great for connecting, collaborating, and creating partnerships among teams. In addition to using zoom professionally, I really like how easy it was to stay connected with family and friends during the pandemic.
What do you dislike about the product?
I wish I could set default speaker/gallery views for when I do a screen share vs. having to click through the different options before landing on the view I want to see. This is particularly an inconvenient feature when starting a screen share.
What problems is the product solving and how is that benefiting you?
Zoom is useful for being the video conferencing platform for our organization which is fully remote. We are more productive with collaboration sessions on zoom vs. not.
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