Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Should Be the Industry Standard
What do you like best about the product?
Zoom is intuitive and easy to utilize. When thinking of a program for video conferencing, it is the first program to deliver everything that one would need without the unnecessary clutter that other programs use to draw in users.
What do you dislike about the product?
Sometimes, the scheduling portion of the program has confused me; however, once you understand what each setting does, it becomes more straightforward. Another issue I have found exists not only within Zoom but in other programs is when it does not automatically log users in. I have found that using a link without actually logging into the program will not establish you as the host needed to moderate some of the settings, such as sharing one's screen. The program allows you to remain online while it logs in, so it is an easy fix; however, it can sometimes be frustrating.
What problems is the product solving and how is that benefiting you?
Zoom, in my opinion, became the industry standard from day one of Covid. It became such a vital tool to continue communication with team members when no one could sit around a table, hold meetings in person, or visit with family. Zoom established a quick and easy way to provide interaction in a seemingly friendly way without the need for an extensive understanding of technology.
Zoom serves well
What do you like best about the product?
Zoom has the flexibility to allow for mu
What do you dislike about the product?
Zoom has the flexibility to allow for multiple meeting rooms, screen sharing, Polls, and whiteboards. I use it for clients from many countries, and for meetings that span the globe. New features added often.
What problems is the product solving and how is that benefiting you?
Zoom allows me to see and interact with people from all over the world in my work, and benefits me in allowing me to share graphics, tools and techniques, and multi-media presentations.
A platform that shines in this category.
What do you like best about the product?
Live transcription, ability to control virtual backgrounds with ease, pronoun entry, admin controls for site-wide changes, and the continuity of service when streaming.
What do you dislike about the product?
I'm a fan of Zoom more than other platforms. I think the disappointment tends to be around when you are sharing the screen how easy it is to find the sharing bar.
What problems is the product solving and how is that benefiting you?
It is connecting my team with ease and with meaningful integrations to schedule meetings within Outlook and to get people from anywhere into the same meeting space.
A needed tool for all entrepreneurs
What do you like best about the product?
Zoom can hold many people in the same space, on camera, and record it. It's pretty amazing. I also LOVE the feature through screen share for remote access!
What do you dislike about the product?
I would like the ability to put pictures in the chat (not a function on mobile at least.) And if recordings could come with a transcript and and subtitles.
What problems is the product solving and how is that benefiting you?
They are solving business and clients being able to meet no matter what which is perfect for my business since my clients are global.
Efficient way to equip and empower teammates.
What do you like best about the product?
The main thing that I like about the features of Zoom is the recording via local drive or cloud. I can access the recording anytime, anywhere. As. far as trying out other options is concerned, it's only Zoom that provides these excellent features.
What do you dislike about the product?
The meeting that is deleted from my schedule if it's not indicated as recurrent. I think it's better to leave the option to the user if he/she wants to delete it.
What problems is the product solving and how is that benefiting you?
Previously, before the pandemic, we would only have meetings that are onsite, but now, thanks to the technology and Zoom, we're able to have meetings online or hybrid.
Zoom is amazing
What do you like best about the product?
I like how Zoom is really efficient, and in an era of technology, Zoom fulfills all the requirements. Whether it be for a meeting, teaching a class, or just chatting with friends.
What do you dislike about the product?
Mostly Zoom checks all my boxes. I would say too many subscriptions, and also the pricing is a bit high. There is also a lack of comment control. And sometimes there are glitches.
What problems is the product solving and how is that benefiting you?
After Covid, many people looked for an alternative for many things, and Zoom was the answer to many of those problems. Through Zoom, I could continue my job, meetings, volunteering with kids, and staying caught up with friends and family.
What's not to like? Ubiquitous, easy to use, good quality audio/video
What do you like best about the product?
Almost everyone is familiar with it. Feels like the GM of video calling/conferencing. And it works well.
What do you dislike about the product?
Just learned that we can't hide the list of people who receive an invitation to a meeting/webinar. Don't like that at all. Really need to have that option -- because some of our participants don't WANT to be bothered by other participants.
What problems is the product solving and how is that benefiting you?
1) Being able to see one another face to face; (2) Being able to plan and conduct group meetings or webinars at VERY LOW COST without technical support beyond what we have internally.
Communicating with ease during pandemic times
What do you like best about the product?
Zoom is easy to use. I like that they took the effort to increase their security posture to help the growing masses that use the application.
What do you dislike about the product?
I don't like to 40min restriction, but then again its free right?
What problems is the product solving and how is that benefiting you?
they have a lot of problems especially on the security side but I think they are addressing it by giving users the option to do fast updating to fix issues and bugs on their application.
Zoom is the easiest meeting/screen sharing/family get together program anywhere
What do you like best about the product?
Everybody knows the name, and almost everyone has used it, so it's familiar. I almost never have issues getting someone in the meeting through an invite or link, and my internet speed has been the only source of slowdown.
What do you dislike about the product?
I know it's for my security, but needing either a password or other form of login is a little much for those less computer litterate or on a mobile device.
What problems is the product solving and how is that benefiting you?
I am a Realtor that works with clients moving from other states to AZ. Zoom allows me to meet with them and let them put a face to my name and vice versa. It is so much better than an empty voice at the other end of a phone call.
Great app to train remotely
What do you like best about the product?
Since the pandemic, I've worked remotely and it's been so helpful to train new employees with the aid of Zoom and having the ability to share my screen.
What do you dislike about the product?
I haven't had any issues. I also do virtual Zumba classes and sharing music is so easy and the quality is so good.
What problems is the product solving and how is that benefiting you?
It is helping me mostly with allowing me to train my employees. I can make them co-host and they can share their screen and show me their progress as well. I work for a food distribution and I have to check the orders of people on training and the sharing of the screen has been perfect. I also love the ability to mute and unmute myself. So if I have to have a conversation with another manager, I can mute myself so that the employee in training doesn't hear me. Also with Zumba, muting everyone makes the class run smoothly without any outside noise.
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