Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient and dependable
What do you like best about the product?
Zoom is great because you can customize the experience for one on one convos and group convos.
What do you dislike about the product?
The only I dislike is how I cannot blur out my screen even though I am a paid member. I cannot find how to do it.
What problems is the product solving and how is that benefiting you?
People feeling uncomfortable with face to face due to the recent pandemic
People over talking
Having a waiting room
People over talking
Having a waiting room
Great for our remote company!
What do you like best about the product?
Easy to use and perfect for all user types!
What do you dislike about the product?
We love everything about ZOOM, keeps our whole team connected and newer features keep getting better.
What problems is the product solving and how is that benefiting you?
Amazing video conferencing and easy to connect with non users. Program is always stable and keeps our team connected worldwide.
Zoom hasn’t let me down yet!!
What do you like best about the product?
Ability to meet with groups and complete trainings
What do you dislike about the product?
Nothing that I can say that I do not like. I think the price is fair.
What problems is the product solving and how is that benefiting you?
Allowed for BAA
Easy to use, multiple add-on features to fit your needs
What do you like best about the product?
Our representative was really helpful in figuring out what we needed vs what might be helpful as an add-on. The software itself is intuitive and easy to use, for our team and our clients.
What do you dislike about the product?
There's nothing that we dislike, per say. I am interested to see what other features they come out with to support as the world transitions to more remote/hybrid models.
What problems is the product solving and how is that benefiting you?
We work remotely, so being able to both schedule large meetings and hop on quick calls is really helpful. For those of our clients that are unfamiliar with zoom themselves, the interface seems intuitive and easy enough to pick up.
Zoom: The Solution No One Knew They Needed
What do you like best about the product?
Zoom was there with a user-friendly interface and reliable connectivity when the world needed it. Like many others, I had never used Zoom before March 2020, and I found it intuitive and full of all the right tools. The recording option is incredibly useful for me as a writer and journalist, and even the olds can manage to share their screens. I like the gentle filter as well.
What do you dislike about the product?
I wish transcription services were included with the professional package.
What problems is the product solving and how is that benefiting you?
I live in Georgia, United States, and I have clients all over the world. With the new norm of video conferencing, this world is so much smaller now. I don't need to travel to interview subjects, saving thousands on travel expenses and helping the environment. It is a moneymaker for me, and a way to keep in touch with far-away relatives.
Mediation via zoom
What do you like best about the product?
Zoom allows me to assemble disputing parties from various states to address their legal issues in a neutral setting without the inconvenience of travel.
What do you dislike about the product?
Personally, I have no dislikes; however, some attorneys believe that their clients would have a better rapport with me in person.
What problems is the product solving and how is that benefiting you?
Mediating legal disputes between parties. During the pandemic and after, I have been able to serve more clients.
Helpful tool
What do you like best about the product?
Zoom is a tool that helps to eliminate travel time and brings together people from around the world or just around the corner, allowing you to share multiple images, videos, and ideas and work collaboratively.
What do you dislike about the product?
Sometimes it's great to be in the same room together.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to work together even in this pandemic world. Working as an architect it allows us to share walkthroughs and see the same thing while making changes and recording the meeting for meeting notes.
Great, easy to use video platform
What do you like best about the product?
Conveniently switch devices during a meeting, as well as record the content. Also love the use of reoccurring links, which has helped personally and professionally
What do you dislike about the product?
Zoom notifies participants when recording is in progress
What problems is the product solving and how is that benefiting you?
Access to groups of people at one time across the globe, which has helped increase community and communication
Zoom Has Impacted My Personal and Professional Life
What do you like best about the product?
The first highly emotional experience with Zoom occurred several years ago when I was able to unite with several siblings who were spread out across widespread parts of the country. We had not been together in the same room since my mother passed nearly 20 years earlier.
What do you dislike about the product?
I do not care for your company's total lack of staff support. There is absolutely nowhere to turn when major challenges come up. We have met with absolute disaster at various times. A customer service hotline would raise my opinion of your services considerably
What problems is the product solving and how is that benefiting you?
We are able to communicate with global contacts from around the world with very few technical interruptions. We couldn't possibly be more pleased. We are a non profit organization
A lifesaver for our kids during the pandemic!
What do you like best about the product?
When the world shut down in 2020, I was immediately able to pivot all of my programming to zoom, so even though the kids I work with couldn't be together in person, they could immediately be together on zoom.
What do you dislike about the product?
As someone who works with kids, it would be nice to have more control over what they are doing (for example, being able to lock the ability to put on hats, masks, filters, etc.) during certain parts of our meetings.
What problems is the product solving and how is that benefiting you?
Being able to collaborate even when we are far apart. During the pandemic, I was even able to direct a musical on zoom! Multiple families said the ability to stay connected was what saved their kid's mental health over the last few years.
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