Zoom
Zoom Communications, Inc.Reviews from AWS customer
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Zoom Review
What do you like best about the product?
The quality of the video, how easy the platform is to run, ability to share screens and audio. Zoom chat platform!
What do you dislike about the product?
Automatic full screen when someone starts to share their screen.
What problems is the product solving and how is that benefiting you?
To be able to communicate with our whole staff when we are not in the office. We can easily video chat, chat, and share our screen ihtout slowing down our computers.
Using Zoom for telehealth services
What do you like best about the product?
Zoom has a HIPAA compliant option that makes it a great tool for providing telehealth services. It is easy to use and you simply send a link to the person you want to visit with.
What do you dislike about the product?
If you are using Zoom for business purposes and have a lot of licensed users, it can get to be expensive with the monthly per user charge. Not all of our employees have a user account due to the cost.
What problems is the product solving and how is that benefiting you?
During the COVID-19 Pandemic, Zoom has helped us provide a telehealth option to our patients that don't feel comfortable meeting in person. This has allowed us to continue to help our patients during this difficult time.
Great Meetings at Home
What do you like best about the product?
Working exclusively from home, it's sometimes difficult to get everyone together and on the same page during meetings. Zoom has made it really easy to coordinate and schedule meetings, and the collaborative white board and annotations are life savers in my creative field.
What do you dislike about the product?
There aren't many downsides to using Zoom. Sometimes audio settings change when I join meetings, but those are so simple to change.
What problems is the product solving and how is that benefiting you?
Collaboration with colleagues and clients has always been difficult, but Zoom has made it really simple to schedule and send out meeting details to everyone.
Easy to use, easy to share
What do you like best about the product?
Zoom makes it easy to setup meetings for internal purposes and to share with external clients or customers. The platform has a variety of security configurations such as the waiting room and password options. The chat feature is great as are the virtual backgrounds.
What do you dislike about the product?
The audio properties sometimes do not choose the correct options especially when switching between platforms such as from Slack or Teams. When hosting multiple breakout rooms within a session, the configuration of those could be improved.
What problems is the product solving and how is that benefiting you?
Zoom helps me interact with coworkers, clients, friends, and colleagues. Phone calls are often not sufficient to effectively communicate. Zoom makes it easy to share screens and provide visual interaction.
Business Made Easy
What do you like best about the product?
Zoom has allowed me to interact with my clients in an engaging and meaningful way. I love that we can access the whiteboard, link other devices, record meetings for those who were unable to attend, and share using the remote control feature. It has enhanced my ability to share information and connect no matter where I am and the age of the participant.
What do you dislike about the product?
Some of my clients are unable to access the application and thus the experience is more limited when using the web version. I would hope that in the future this barrier was removed and the great features offered in the app were also available via the web version for clients with devices that are unable to download the application.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to maximize my number of clients and gain access to other markets for my small business. I can offer services in places that may not have a local provider and I can expand the number of participants and types of meetings based on my need.
Awesome Tool
What do you like best about the product?
Zoom is easy to use and manage. The security features are most helpful in preventing unwanted attendees. Since we are a school, it helps that we can protect our students.
What do you dislike about the product?
We honestly have had no issues with using Zoom. It's one of the few products that we have not had to contact the provider to resolve concerns. It is definitely something we will keep
What problems is the product solving and how is that benefiting you?
During 2020 and 2021, Zoom was pivotal in helping us connect with our students and teachers. The ability fo have classes, meet with parents and participate in team building was a game changer.
User experience and universal features are probably the best out of all available software.
What do you like best about the product?
Everyone uses it and it's normal to expect external contacts to be able to use it
What do you dislike about the product?
time restriction on free accounts between 1 on 1 meetings.
What problems is the product solving and how is that benefiting you?
Providing a professional platform that meets our expectations and the expectations of our guests
Easy to Use and Flawless
What do you like best about the product?
The scheduling feature is super easy to use and the integration with my email makes it so much better. Having this integration makes my life easier and more seamless.
What do you dislike about the product?
Every time I want to join a meeting, it takes me to the online portal just to take me back to the app to start the meeting. Clicking on the meeting link should automatically open the desktop app.
What problems is the product solving and how is that benefiting you?
Scheduling meetings with my co-workers and my clients made easy. No more going back and forth with multiple links or any confusion as to where we are going to meet.
Easy to use, easy to manage
What do you like best about the product?
It's easy to operate, easy to share and easy to manage the software and recordings.
What do you dislike about the product?
I would like to see more background features. However there has been improvement so they look more natural.
What problems is the product solving and how is that benefiting you?
They are increasing their services to compete with other paltiforms. I don't have to worry about our meetings being crashed by other people.
Zoom makes things easier and is better than alternatives!
What do you like best about the product?
Zoom just works and makes my life easier than other meeting platforms I have to use.
What do you dislike about the product?
With Zoom, I have to log into the Web to control my account when it would be easier just to manage everything in the application.
What problems is the product solving and how is that benefiting you?
I do a lot of business development calls -- so what I care about is how reliably people I am meeting for the first time can connect. Issues with Zoom are rare. (Other platforms give me heartburn).
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